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About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion.

This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.

In this role, you will:

• Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins

• Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant

• Build tailored demos and proofs of concept aligned to customer requirements

• Present to technical and business stakeholders, including senior leadership

• Support technical health on assigned accounts and surface expansion opportunities

• Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed

• Travel within your territory when required

About You

Required

• 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals

• Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only)

• Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required

• Strong communication with engineers, finance, and business buyers

Preferred

• Usage-based or consumption billing (metering, rating, mediation)

• Telecom or other high-volume usage models

• AI or usage-heavy product monetization

• Structured deal methodology (e.g. MEDDIC)

• Bachelor's degree or equivalent practical experience.



About the Team

You will be part of a team focused on winning and expanding complex enterprise quote-to-cash opportunities by combining technical depth, business acumen, and customer partnership.

This team works closely across Account Executives, Product, Solutions, partners, and customer stakeholders to:

• Solve complex monetization and billing challenges

• Deliver tailored technical strategies, demos, and proofs of concept

• Support customers from pre-sales through post-sale technical health and adoption

• Surface customer insight that shapes roadmap and solution direction

• Help customers scale modern consumption and AI-native business models

This is a highly collaborative environment for someone who wants to go beyond standard demos and play a meaningful role in shaping solution architecture, customer outcomes, and long-term growth.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs

• Medical, dental, and vision insurance

• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break

• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)

• Learning & development stipend to support ongoing growth

• Opportunities to volunteer and give back, including charitable donation matching where available

• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions

• Learn constantly and iterate often

• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Compensation

The OTE range for this role is $124,375 - $251,160. OTE includes base salary and target variable compensation. A candidate’s final OTE will be determined based on factors including qualifications, relevant experience, job-related knowledge, specific skills, location, internal equity, and budget.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.

Base Pay Details

$99,500—$193,200 USD

Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co.

We are an in-office company, and our expectation is that full-time employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. This in-office expectation does not apply to contractor positions

About the role

This role maintains and executes the systems infrastructure, and process support for our ATS, Ashby and understands how critical it is to power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role keeps Applied Intuition's recruiting technology stack—Ashby, its integrations, and emerging AI tooling—running cleanly day to day, and turns recurring friction into documented, scalable process improvements. Working alongside Recruiting Operations and the People Analytics team, they are a key steward of the data hygiene that feeds reporting. It is a high-impact opportunity to build depth in recruiting infrastructure at one of the fastest-growing physical AI companies.

At Applied Intuition, you will:

•
Administer and maintain the recruiting tech stack (Ashby, integrations, downstream systems)—configuring workflows, interview plans, permissions, and templates, and monitoring data integrity across global teams.

•
Serve as first-line support for recruiters and hiring managers: triage and resolve tickets, troubleshoot issues with offers, approvals, scheduling, and candidate communications, and escalate systemic problems with clear documentation.

•
Manage core recruiting operations workflows, including PID and requisition management, approval routing, and offer process execution.

•
Identify recurring points of recruiter friction and implement process improvements that speed up hiring and hold up as the organization grows.

•
Support the Analytics team on reporting: build and maintain Ashby reports and dashboards, audit data quality, and help interpret pipeline health, funnel conversion, and capacity metrics.

•
Deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, improving candidate experience, and reducing manual data entry.

•
Partner with People Operations on onboarding handoffs and IT on system integrations and access management to keep cross-functional processes aligned.

•
Write and maintain documentation, SOPs, and enablement materials so process changes actually stick.

We're looking for someone who has:

•
Minimum 2 years of experience in recruiting operations, recruiting coordination, HR technology, or systems administration.

•
Hands-on Ashby experience is required—including workflow and interview plan configuration, permissions, and building/maintaining reports.

•
Experience implementing process improvements or automation—including AI/ML tooling—with clear before-and-after operational results.

•
Strong analytical skills: comfortable working in spreadsheets and ATS reporting, spotting data quality issues, and translating findings into practical recommendations.

•
Systems thinking orientation—able to map dependencies across tools, teams, and processes, and anticipate the downstream effects of a change before making it.

•
High attention to detail and strong follow-through in a high-volume, fast-changing environment, with the judgment to know when to escalate.

•
Clear written communication and a service mindset toward recruiters, hiring managers, and candidates.

Nice to have:

•
Experience supporting a rapidly scaling or global recruiting team.

•
Familiarity with HRIS platforms (Workday preferred) scheduling tools like ModernLoop, sourcing tools (LinkedIn Recruiter and Juicebox), or assessment platforms and how they integrate with an ATS.

•
Light scripting, API, or no-code automation experience (e.g., Zapier, Workato, Python).

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.

FOR US-BASED ROLES: Applied Intuition is committed to providing an accessible and inclusive application and interview experience to applicants who are disabled veterans and other applicants with disabilities or medical conditions. Reasonable accommodations are available, requesting an accommodation will not affect your candidacy in any way, and you are not required to disclose the nature of your disability or medical condition in order to make a request.
If you require an accommodation please contact careers@applied.co. We will work with you!

Company Description
Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. Lingraphica is a leader in augmentative and alternative communication (AAC) technology, helping people with aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services, Lingraphica is focused on improving communication outcomes and supporting individuals, families, and care teams. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.
Job Description
Purpose: The Customer Service Specialist (CSS) successfully works with prospects and existing customers by offering a world-class experience throughout all points of contact. This role collaborates cross-functionally with teams across Lingraphica’s business units to improve customer-facing channels. The CSS is responsible for addressing non-product inquiries, resolving Tier 1 issues, and properly triaging and escalating customer concerns. Tier 1 issues include basic troubleshooting for all Lingraphica products such as free apps, customer accounts, and devices. This position is responsible for providing exceptional customer service in a timely manner. 
Responsibilities: 

• Maintains knowledge of all product enhancements, website improvements, marketing campaigns, and other developments that may impact frontline volume across all channels 

• Comfortably interacts with prospects and existing customers by providing a superb experience to both create and maintain relationships/partnerships 

• Identifies and provides a resolution for Tier 1 product issues Lingraphica customers are experiencing 

• Proactively follows up with customers to ensure their concerns are resolved 

• Communicates with potential and existing customers through multiple platforms including inbound calls, outbound calls, e-mail and online chat 

• Monitors and reports customer inquiry trends, recurring issues, and frontline insights using CRM data to support operational improvements and enhance the customer experience. 

• Effectively liaises with key functions such as Reimbursement, Funding & Benefits, and Product Support to improve customer-facing processes or services 

• Recognizes opportunities to support customer progression by identifying potential engagement needs and ensuring timely handoff to the appropriate team. 

• Manages frontline activities using a ticket system to document issues, opportunities, and “transfers” to departments for follow-up 

• Assists with de-escalating customer service matters including but not limited to:

• Technical issues with our devices, websites, online therapy platform 

• Shipping 

• Provides support to other customer service areas such as communication partner training, and product support teams

• Provides education on Lingraphica's products, services, and trial process while identifying engagement opportunities and appropriately connecting prospective customers with the Intake & Engagement team for consultative follow-up. 

• Maintains an expert knowledge of Lingraphica devices, accessories, web programs, and mobile applications 

• Maintains an understanding of the pre-trial sales journey and collaborates with Intake & Engagement and Trial Onboarding teams to ensure a seamless customer experience across all pre-trial touchpoints. 

• Conduct proactive customer outreach from designated campaign lists to check in on customers' communication progress, device experience, and support needs, connecting them with additional services, technical resources, or other appropriate next steps when applicable. 

Qualifications
Knowledge, Skills & Abilities 

• Curious thinker with a desire to improve existing processes

• Excellent communication skills (written, verbal and listening) 

• Ability to assist individuals who have aphasia and other speech/language challenges with empathy and compassion 

• Able and eager to deliver a positive customer experience 

• Excellent time management and multi-tasking skills 

• Ability to perform above expectations in a fastpaced and dynamic environment 

• Teamwork, especially as an expert at getting things done, all with a positive attitude 

• Fluent proficiency in Spanish, preferred 
Education & Experience 

• Bachelor’s Degree, preferred, or equivalent combination of education and experience 

• 2 years Customer Service experience, required 

• Experience offering Tier 1 customer support, preferred 

• Proficiency with Microsoft Office, VOIP, Zoom, required

• Experience with HubSpot or other CRM, preferred 
Additional Information
Work Environment & Physical Demands
Work is performed remotely from a home office. The individual is expected to maintain a safe, productive workspace with reliable and secure internet access. 
This role requires the ability to operate a computer, communicate verbally, and participate in virtual meetings with or without reasonable accommodation. 
Travel
Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings 
Accommodations
At Lingraphica, we are committed to creating an inclusive and accessible environment for all employees. To perform this job successfully, an individual must be able to complete each essential duty and physical demand. The requirements listed above represent the knowledge, skills, and abilities required, as well as the physical demands associated with the role. We recognize that everyone’s needs are unique, and we are happy to provide reasonable accommodations to support individuals with disabilities in performing the essential functions of the job.
If you require an accommodation, please reach out to Human Resources at humanresources@lingraphica.com for assistance. We are here to help! 
Lingraphica and Pay Transparency
At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $50,000 to $55,000 per year. A $3,000 bilingual differential is provided when applicable. Placement in the range is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. 
To learn more about Lingraphica, visit: www.lingraphica.com! To learn more about our benefits offerings, click here!
This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

Description

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

What We Build

Our products— Eureka Math and Eureka Math², Wit & Wisdom, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

• Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

• Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.

Job Purpose

The Success Lead is a member of the Implementation Services team and supports Great Minds in its mission to promote adoption and effective implementation of all curriculum products. Maintaining intimate knowledge of the features and advantages of Great Minds products and services, Success Leads work as part of a regionally based team to support districts and schools to successfully implement Great Minds curriculum. The Success Lead

- fosters long-term relationships with district leaders and school leaders,

- develops comprehensive implementation plans with partners and monitors progress, and

- delivers onsite, job embedded leadership consulting that results in student growth.

This role is an exceptional opportunity for skilled instructional coaches, school leaders, district leaders, and education leaders who have done such work in other organizations. Applicants are experienced in leading teams that have implemented Great Minds curricula. While the work is remote, this will also be a highly collaborative position, necessitating a strong sense of teamwork and cooperation in addition to some travel.

Responsibilities

• Manage a portfolio of strategic district partnerships and serve as the implementation relationship owner for Great Minds customers in a territory

• Partner with district and school leaders to plan and execute effective Great Minds implementations. Offer strategies, resources, and professional learning opportunities that support successful implementation, change management, and improved student outcomes

• Support district partners in ways that achieve aggressive KPIs designed to rapidly improving student learning outcomes and scale services to support more districts

• Provide on-site targeted support to district leaders, school leaders, and coaches. This includes a wide range of support, including school visits and regularly scheduled meetings with partners to monitor and evaluate progress, review data, identify implementation successes and challenges, provide assessment and grading supports, and encourage ongoing PLC and professional learning plans

• Facilitate leadership professional learning networks, PD, and coaching sessions

• Gather, monitor, and record implementation success metrics at regular intervals, make recommendations to improve instruction and student learning outcomes, and document all significant customer interactions and data

• Document and communicate insights about implementation to leadership based on interactions with assigned implementations

• Stay abreast of, and share with the organization, the regional trends and factors that influence customer practices, sensitivities, and impacts on educational reforms

• Collaborate with Great Minds sales professionals in one or more territories to expand adoptions, plan implementation services, and serve as the primary Great Minds content expert

• Plan and execute pre-launch structures and communications by providing content assistance for the sales team, contributing deep content knowledge and responding to customer questions

• Serve as a liaison cross all colleagues (Success, Sales team, etc.) interacting with customers in the region

• Represent Great Minds through presentations at conferences, and contribute to content in the form of blogs, whitepapers, etc.

• Cultivate and maintain a strong and supportive Great Minds culture in all work environments, with an emphasis on trust, collegiality, curiosity, and quality

• Perform other duties as assigned

Requirements

Requirements

• At least 7 years of experience in education with at least 3 years as a school leader or an instructional coach

• Experience managing a portfolio of strategic district partnerships

• Experience implementing one of Great Minds curricula and/or an aligned high-quality, knowledge-building curriculum

• Proficiency with or alignment to Great Minds instructional design and pedagogy

• Demonstrated proficiency in educational consulting or coaching, site-based leadership, curriculum decision making, and professional learning facilitation

• Experience with both digital and print education platforms

• Knowledge of the factors that drive decision making at all levels of public, charter, and private schools

• Clear and succinct writing skills, with the ability to produce implementation plans aligned to the organizational and product vision while honoring districts’ unique contexts

• Strong organizational habits necessary for successful goal setting, project management, collective decision making, deadline execution, and record keeping

• Ability to make solutions-oriented decisions through flexible thinking in an ambiguous, fast-paced entrepreneurial environment

Attributes

• Passion for and commitment to the importance of high-quality, knowledge-rich curriculum

• Commitment to high standards, instructional quality, and continuous improvement for oneself and others

• Receptivity to feedback with a focus on reflective practice

• Highly collaborative with the ability to consistently exhibit diplomacy, tact, and integrity

• Appreciation for the challenges and victories faced everyday by educators and their leaders working toward improving student learning outcomes

• Empathy, curiosity, and the desire to continually grow as a learner

• Deep belief that every child is capable of greatness

Required Education

Bachelor’s degree

Status

Full-time

Travel

The Success Lead may travel up to 50% of the time, depending on location. Tasks while traveling may include the following:

• Minimum 50% travel (Midwest US)

• Visit customers sites to support school- and district-level implementation plans

• Provide onsite coaching or customer implementation support

• Provide sales presentation support

• Participate in team meetings

• A valid driver’s license and willingness to fly and drive are required to fulfill PD and client service assignments.

Location

Remote

Candidate must live in Minnesota, Indiana, Illinois, Wisconsin, or Iowa

The base salary range for this position is $95,000-$100,000, however the offered salarymay be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations.. The base salary is not inclusive of benefits or other incentives.

A cover letter and resume are required to be considered for this position.

New employees will be required to successfully complete a background check and provide declaration of COVID-19 vaccination status. We do not require COVID-19 vaccination as a condition of employment; however, your vaccination status could impact your ability to perform this role at certain client sites.

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

#LI-Remote

We are looking for a curious, intelligent, and energetic Internal Audit Senior Specialist 2 to join the MongoDB Internal Audit team, reporting to the Senior Manager of Internal Audit, in a role to expand the capabilities and impact of our India Internal Audit pillar. This is a critical role on a team instrumental for making sure that the company has the right controls in place to enable scalable growth, with trust in mind.

In this role, you will have a strong background in current accounting pronouncements, internal and external financial statements, and control-based audits. The ideal candidate will possess strong analytical skills, a high degree of attention to detail and a focus on building long term partnerships across the organization.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Responsibilities

• Work closely with Senior Manager of Internal Audit to implement and execute on the annual internal audit plan, which includes tests of design and effectiveness of internal controls over financial reporting as well as risk-based operational audits

• Work cross functionally with process owners across the Company to evaluate processes, to identify process deficiencies or enhancements, and ensure action is taken to address these

• Perform testing on behalf of management over the effectiveness of internal controls over operational, financial, and IT processes

•  Assist in the preparation of internal audit updates to be presented to the management team, Chief Accounting Officer, CFO/COO, and Audit Committee on a semi-annual or quarterly basis

• Coordinate with external auditors on their annual plan including but not limited to the performance of process walkthroughs and control testing

• Assist with internal investigations as they arise

Requirements

•  2+ years of accounting and auditing experience required, with Big 4 Public Accounting experience in the software space (SaaS and on-premise) preferred

• BA/BS in Accounting, Finance, IT or related field

• Professional audit relevant certification - Chartered Accountant (CA)

• Strong working knowledge of US GAAP, PCAOB Audit standards and requirements, COSO 2013 internal control framework

• Excellent understanding of internal control concepts and experience evaluating and determining the adequacy of controls by considering business and technology risks in an integrated manner

• Strong communication skills, excellent interpersonal skills and presentation skills that help facilitate interactions with business partners

•  Comfortable and flexible working in a fast-paced environment

• Highly skilled in customer service-oriented interaction with internal and external stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 3273531873

As the Lead, Early Talent Recruiting Coordination, you will lead a high-performing team that delivers global internship and new graduate hiring. You will own the coordination operating model from intake through offer-stage support, develop the team, strengthen the systems and partnerships that enable growth, and improve the experience for candidates and stakeholders.

This role is ideal for an operationally minded leader who enjoys solving complex problems, improving processes, and creating simple, effective systems in a fast-paced, global environment. You will balance regional needs with global priorities and help shape how MongoDB scales its early talent programs, recruiting operations, and industry engagement.

We are looking to speak to candidates who are based in New York City for our hybrid working model.

What you’ll do

Lead and Develop the Team

• Lead, coach, and develop Early Talent Program Coordinators supporting internship, new graduate, and entry level hiring globally.

• Set clear expectations for performance, service quality, collaboration, and professional growth.

• Build an inclusive team culture grounded in accountability, continuous learning, and excellent stakeholder service.

• Manage capacity, workload allocation, regional coverage, and development plans in partnership with Recruiting leadership.

Own Global Coordination Operations

• Own the global operating model for Early Talent recruiting coordination, including intake, interview scheduling, candidate communication, and offer-stage support.

• Establish service standards, operating rhythms, escalation paths, and documentation that enable reliable delivery across regions.

• Forecast hiring demand and coordinate workload and resources to maintain service quality during peak periods.

• Identify operational risks and implement solutions that improve efficiency, consistency, and scalability.

Partner with Recruiting and Business Stakeholders

• Partner with Recruiting leaders, recruiters, hiring managers, program management leaders, and cross-functional teams to translate hiring goals into effective operating plans.

• Build trusted relationships across regions and communicate priorities, progress, risks, and decisions clearly.

• Provide practical guidance on coordination workflows, interview logistics, candidate communication, and process adherence.

• Represent the coordinator team in global planning and process-design discussions.

Improve the Candidate and Interviewer Experience

• Champion a timely, clear, inclusive, and engaging experience for candidates, interviewers, hiring teams, recruiters, and Early Talent stakeholders.

• Identify friction across the Early Talent hiring journey and prioritize improvements using feedback, data, and qualitative insights.

• Partner with Recruiting Operations and other functional teams to improve handoffs and reduce avoidable delays.

Lead Programs, Events, and Enablement

• Lead global projects that strengthen recruiting operations, standardize effective practices, and increase the impact of the Early Talent function.

• Coordinate industry and Early Talent recruiting events under Opening Doors to Discovery and Early Talent, partnering with stakeholders to deliver high-quality experiences.

• Evaluate opportunities to use technology, automation, and reporting to improve coordinator effectiveness and service delivery.

• Define team metrics, monitor trends, and translate insights into focused action plans.

What success looks like

In your first 6–12 months, you will:

• Establish a clear operating model, service standards, and performance measures for the global coordinator team.

• Build effective partnerships with Recruiting and Early Talent leaders across regions.

• Improve visibility into capacity, workload, service delivery, and operational risks to support better planning.

• Deliver meaningful improvements to the candidate, interviewer, and stakeholder experience.

• Create a scalable foundation for Early Talent hiring and recruiting event execution as MongoDB grows.

What you bring

Required

• At least 1 year of experience leading, coaching, or managing people, with evidence of developing others and building team effectiveness.

• Experience in recruiting coordination, university or Early Talent recruiting, candidate experience, recruiting operations, program operations, or a closely related field.

• Strong operational judgment and experience improving processes, managing competing priorities, and building scalable ways of working.

• Exceptional organizational, communication, and stakeholder-management skills.

• Ability to work effectively across regions, cultures, and time zones in a fast-paced, high-growth environment.

• A proactive, resourceful approach and the ability to navigate ambiguity while maintaining a high standard of service and attention to detail.

• Demonstrated commitment to inclusive, equitable, and thoughtful candidate and employee experiences.

Preferred

• Experience supporting global internship, new graduate, or other Early Talent programs.

• Experience leading recruiting events or high-volume hiring programs.

• Experience establishing service standards, operating metrics, capacity plans, or quality measures.

• Experience using recruiting and collaboration technologies such as Greenhouse, Zendesk, Google Workspace, reporting tools, workflow automation, or similar platforms.

• Experience partnering with Recruiting Operations, HR, People Operations, or other cross-functional business teams.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3273536301

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$53,000—$105,000 USD

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

We are looking to speak to candidates who are based in New York City for our hybrid working model.

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization’s collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments

• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success

• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales team

• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization

• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization

• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product

• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers

• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite

• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 426272

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$87,000—$172,000 USD

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Job Description

The Service Operations Analyst supports the day‑to‑day health and continuous improvement of IT services. This role focuses on coordinating Problem Management activities, following up on root cause analysis (RCA), and delivering clear reporting and insights. You will also support Change Management and release coordination while helping teams work more efficiently through automation and AI‑enabled solutions. This is a collaborative role where your work helps improve visibility, consistency, and service reliability across the organization. You will report to the Director of AppOps.

Responsibilities

• Coordinate Problem Management activities, including tracking problem records, actions, and closure steps.

• Schedule and support RCA sessions, ensuring outcomes and follow‑ups are clearly documented.

• Monitor corrective actions to ensure ownership, progress, and completion.

• Create and maintain dashboards and reports to share operational insights and trends.

• Support Change Management by reviewing change records and coordinating change and release activities.

• Identify opportunities to improve processes through automation, better tools, and AI‑assisted solutions.

Qualifications

• 3+ years of experience in IT service operations, ITSM, or similar roles.

• Working knowledge of ITIL practices, such as Incident, Problem, and Change Management.

• Experience with tools such as ServiceNow, Jira, and/or Confluence.

• Strong analytical skills and experience with reporting tools like Excel, Power BI, Tableau, or similar.

• Clear communication skills with the ability to work effectively with diverse teams and stakeholders.

• Experience with automation or AI tools is a plus, but not required.

Additional Information

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity. #LI-Remote

Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Experian Marketing Service’s mission is to accelerate client success through ecosystems, partnerships, and marketing technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers. We’re doing so through a clearer view across the digital customer buying journey and with acquisitions of leading AdTech and MarTech providers, the most recent being Audigent, a data activation, curation and identify platform.

What you’ll do:

The Senior Account Director will report to the Senior Sales Director and will grow current advertiser relationships and establishing net new partnerships across the space. You will work internally with important partners to build a GTM strategy that uses Experian’s products and relationships to grow our Financial Services vertical. Location preference: Midwest or Eastern region.

• Build and nurture strategic partnerships with Financial Services marketers across North America, driving adoption of Experian Marketing Services’ data, identity, audience, and measurement solutions.

• Develop long-term, consultative relationships with Financial Services clients to ensure revenue retention, secure renewals, and identify opportunities for upsells and cross-sells.

• Manage client pipeline aligned to growth objectives.

• Collaborate with Customer Success to ensure seamless delivery, business continuity, and exceptional client experiences.

• Anticipate client needs and evolving industry trends to design solution bundles that strengthen value, deepen engagement, and expand overall client relationships with Experian.

• Lead go to market strategies and cross sell initiatives across your existing book of business to accelerate growth within the Financial Services vertical.

• Be the voice of the customer, combining client feedback and market insights to inform product development and enhance Experian’s solution offerings.

• Be a trusted advisor and expert to clients, providing expertise on trends, challenges, and opportunities within the Financial Services landscape.

• Maintain rigorous pipeline management within Salesforce, ensuring a consistent 99%+ accuracy rate.

• Report directly to the Sales Director, contributing to strategic planning and overall revenue performance.

• Travel required - approx. 40%

• Base salary range (listed) plus commission

Qualifications

• Bachelor’s degree or equivalent experience,

• 10 years’ experience selling enterprise solutions: data, identity, audience, measurement, and analytics solutions to clients in the Financial Services Vertical

• Experience managing portfolio of revenue between $5M - $50M+ annually

• Existing client relationships across the Financial Services Vertical

• Sales motivated – Experience hitting or exceeding revenue targets in prior roles

• Experience building a pipeline and managing a book of business of 7 figures plus

Additional Information

Benefits/Perks:

• Great compensation package including commission

• Core benefits including medical, dental, vision, and matching 401K

• Flexible work environment, ability to work remote, hybrid or in-office

• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We’re deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World’s Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian’s recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

#LI-Remote

Description

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

What We Build

Our products— Eureka Math and Eureka Math², Wit & Wisdom, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

• Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

• Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.

Job Purpose

The Success Coach - Fixed Term is a member of the Implementation Services team and supports Great Minds in its mission to promote adoption and effective implementation of all curriculum products. Maintaining intimate knowledge of the features and advantages of Great Minds products and services, Success Coaches work as part of a Pacific Coast based team to support districts and schools to successfully implement Great Minds curriculum. The Success Coach is a versatile team member with the skills to deliver a blend of services that include both PD facilitation and coaching. The volume of PD versus coaching will vary based on the needs of districts in the assigned region.

This role is an exceptional opportunity for skilled teachers or instructional coaches who are experienced in implementing a high-quality curriculum inarea schoolsto contribute to Great Minds’ organizational mission to ensure all students have access to a high-quality, knowledge-based education.

Responsibilities

• Develop and maintain expertise in the Great Minds professional services catalog, including Eureka Math and Eureka Math2

• provide high-quality, on-site support, coaching, and PD to assigned schools

• collaborate with Success Leads to deliver highly contextualized services

• deliver professional services on-site up to 80% of the time in school systems

• Engage in cycles of internal training to develop or deepen expertise in new professional services offerings, in general facilitation and coaching skills, and to gain greater familiarity with Great Minds products

• Gather, monitor, and record implementation success metrics at regular intervals; document these metrics and all significant customer interactions

• Document and communicate insights about implementation to leadership based on interactions with assigned implementations

• Stay abreast of, and share with the organization, the regional trends and factors that influence customer practices, sensitivities, and purchasing practices

• Represent Great Minds through presentations at conferences, and contribute to content in the form of blogs, whitepapers, etc.

• Cultivate and maintain a strong and supportive Great Minds culture in all work environments, with an emphasis on trust, collegiality, curiosity, and quality

Requirements

Requirements

• At least 3 years of experience teaching or coaching with at least 1 year of experience delivering high-quality professional development.

• Experience implementing one of Great Minds curricula, especially Wit & Wisdom and/or Eureka Math2

• Proficiency with or alignment to Great Minds instructional design and pedagogy

• Deep content knowledge in the curriculum focus area (humanities, mathematics, science)

• Experience as campus instructional leader or coach

• Ability to coach in multiple content areas of K-Algebra 2 Mathematics and RLA

• Experience with both digital and print education platforms

• Strong organizational habits necessary for successful goal setting, project management, collective decision making, deadline execution, and record keeping

• Ability to make solutions-oriented decisions through flexible thinking in an ambiguous, fast-paced entrepreneurial environment

Attributes

• Passion for and commitment to the importance of high-quality, knowledge-rich curriculum

• Commitment to high standards, instructional quality, and continuous improvement for oneself and others

• Receptivity to feedback with a focus on reflective practice

• Highly collaborative with the ability to consistently exhibit diplomacy, tact, and integrity

• Appreciation for the challenges and victories faced everyday by educators and their leaders working toward improving student learning outcomes

• Empathy, curiosity, and the desire to continually grow as a learner

• Deep belief that every child is capable of greatness

Required Education

• Bachelor’s degree

Status

• Remote

Location

• Minnesota, Indiana, Illinois, Wisconsin, Iowa

Travel

The Success Coach may work on-site up to 80% of the time. Tasks may include the following:

• Provide onsite coaching, PD, or customer implementation support

• Provide sales presentation support

• Participate in team meetings

Based on the regional needs across Great Minds, occasional travel beyondthis region is possible.

A valid driver’s license and willingness to fly and drive are required for this position.

The base salary range for this position is $74,000-$84,000, however the offered salarymay be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations.. The base salary is not inclusive of benefits or other incentives.

A cover letter and resume are required to be considered for this position.

New employees will be required to successfully complete a background check and provide declaration of COVID-19 vaccination status. We do not require COVID-19 vaccination as a condition of employment; however, your vaccination status could impact your ability to perform this role at certain client sites.

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org

Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

#LI-Remote

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We operate as a dedicated extension of our clients’ teams, providing high-quality operational support to U.S.-based businesses.

We are currently looking for an experienced Healthcare Recruiter to join our team and support a leading U.S.-based ABA Therapy Services provider.

This is a maternity leave contract position, with the possibility of becoming a permanent position based on business needs and performance.

The successful candidate will be responsible for identifying, screening, interviewing, and supporting the recruitment of qualified healthcare professionals, with a strong focus on ABA Therapists, Behavior Technicians (BTs/RBTs), BCBAs, and other therapy professionals.

This is an excellent opportunity for a recruiter who enjoys working in a fast-paced environment, has strong people skills, and can quickly identify whether a candidate has the right experience, qualifications, communication style, and overall fit for a healthcare role.

About the Client

Our client is a growing U.S.-based provider of Applied Behavior Analysis (ABA) therapy and autism support services, dedicated to supporting children and their families throughout their care journey.

They provide ABA therapy across in-home, daycare, and center-based settings, while also offering additional support services such as occupational and speech therapy, IEP support, caregiver training, referrals, and parent support.

Their approach is centered around providing practical, individualized care while supporting not only the child receiving therapy, but also the caregivers and families around them.

If you are passionate about recruitment and enjoy connecting talented healthcare professionals with meaningful opportunities, this is an exciting opportunity to become part of a team making a real difference in the lives of children and families.

PLEASE NOTE:

• Contract Type: Maternity Leave Contract.

• Potential Permanent Opportunity: Possibility of becoming permanent based on business requirements and performance.

• Working Hours: Monday – Friday | 3:00 PM – 12:00 AM South African time – subject to daylight savings.

• Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).

• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.

• Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.

• Work Environment: Fully remote.

Job Responsibilities (not limited to):

• Coordinate and fill cases by matching available and suitable ABA Therapists, Behavior Technicians (BTs/RBTs) and BCBAs (Board Certified Behavior Analysts) with families.

• Sourcing, screening and interviewing of potential top talent for available cases.

• Communicate with clinicians and families to ensure appropriate coverage.

• Onboard clinicians and prepare them to begin providing services.

• Manage sensitive, nuanced customer service interactions with professionalism and care.

• Ensure all coordination is accurate, timely, and well-organized in a fast-paced environment.

Industry Experience:

• ABA experience is a plus, but not essential.

• Previous experience as a Recruiter in the healthcare industry.

• Psychology background might also be advantageous.

Soft Skills (Essential):

• Excellent English communication and fluency.

• High emotional intelligence and strong intuition.

• Friendly, patient, and empathetic personality.

• Highly organized, detail-oriented, and able to move quickly when needed.

• Strong problem-solving and “puzzle-piece” matching ability.

Technical Skills:

• Good general computer literacy.

• Comfortable working across multiple systems and digital platforms.

• Proficient in Microsoft Office and Outlook.

• Experience with ATS or recruitment platforms is advantageous.

• No advanced Excel skills required.

If you are not contacted within 14 working days, please consider your application unsuccessful.

ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency. We operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality operational support with precision, efficiency, and professionalism.

We are recruiting on behalf of a fast-growing U.S. healthcare technology company for an Operations & Customer Onboarding Coordinator.

Are you the kind of person who loves organising processes, keeping everything running smoothly, and making sure nothing falls through the cracks? If so, we’d love to hear from you.

Although this role includes administrative responsibilities, it is far more than traditional admin. You will play a key role in coordinating customer onboarding, managing operational processes, and ensuring every customer has a seamless experience from start to finish. This role suits someone who enjoys bringing structure to busy environments, taking ownership of their work, and solving problems before they become issues.

About the Role

In this role, you will be responsible for setting up new customers, maintaining system integrity, and supporting the operations team with critical daily tasks. You will take full ownership of backend operational workflows while maintaining high accuracy and clear written communication with clients.

PLEASE NOTE

• Working Hours: Monday to Friday, 3pm to 12am (SAST), subject to change in accordance with daylight saving time.

• Internet Requirements: A dedicated, fixed FIBRE internet connection with a minimum speed of 25 Mbps upload and 25 Mbps download at your remote work location is mandatory. Connections via Rain, LTE, 5G, or similar are not acceptable. Applicants without a fixed fibre line will not be considered.

• Public Holidays: Required to work on all South African public holidays and will be compensated in accordance with the provisions of the Basic Conditions of Employment Act (BCEA).

• Power Backup: A reliable backup power solution that can support your equipment for the duration of your scheduled working hours during power outages (UPS, inverter, solar, etc.) is mandatory. Applicants without a reliable backup solution will not be considered.

• Work Environment: Fully remote within South Africa.

Key Responsibilities

• Coordinate customer onboarding from start to finish.

• Set up new customers within internal systems.

• Manage backend administrative processes.

• Update CRM and internal databases.

• Perform daily data entry and quality checks.

• Prepare customer documentation.

• Write professional customer emails.

• Follow up on outstanding actions.

• Assist customers with basic user support.

• Create and maintain internal documents.

• Support the operations team with additional administrative tasks.

What We’re Looking For

• Exceptionally organised and detail oriented.

• Excellent written and verbal English communication skills.

• Proven ability to manage multiple priorities independently.

• Enjoys structured, process-driven work.

• Proactive mindset with a strong drive to take ownership.

• Learns new systems quickly.

• Confident using Microsoft Office and cloud-based software.

• Comfortable performing repetitive administrative tasks while maintaining high accuracy.

• Thrives in a fast-paced environment.

Bonus Points If You Have Experience In:

• Customer onboarding

• Operations coordination

• Customer Success

• Executive Assistance

• Project coordination

• CRM administration

• Healthcare administration

• SaaS or technology environments

If you have not been contacted within 14 working days, please consider your application unsuccessful.

G’day!

We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back.

Why is ServiceRocket the place for you 🧡

- A 20+ year tech services expert of many solutions and partnerships with industry giants.

- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.

- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

- We’re recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.

Visit our website to learn more and become a part of our Rocketeer Nation.

About the Opportunity

As a Workforce & Financial Data Analyst within the Workforce Planning & People Operations team, you will serve as a key analytical engine connecting raw workforce data with executive decision-making. You will partner cross-functionally across business units to build dynamic reporting models, execute compensation benchmarking, analyze P&L budget vs. expense variances, and establish new data visualization dashboards.

This role operates in a flat, multicultural, and highly collaborative environment where asking questions, continuous learning, and direct communication (“talk straight”) are celebrated. You will work closely with leadership and cross-functional partners while enjoying the flexibility of remote work.

What you’ll be doing 💪

• Workforce & Financial Data Modeling: Design, build, and maintain complex spreadsheet models (Google Sheets / Excel) using nested functions, custom formulas, QUERY, and pivot tables to evaluate workforce metrics.

• Compensation & Rewards Analytics: Perform internal equity analysis, market compensation benchmarking, and support talent/rewards adjustments and promotion cycles.

• P&L Budget vs. Expense Tracking: Analyze operational expenditure and budget variances across business units to provide actionable variance insights to leadership.

• Dashboarding & Business Reporting: Create, automate, and refine cross-functional dashboards to give leaders visibility into workforce capacity, performance, and contribution trends.

• Executive Communication: Translate complex technical, statistical, and financial datasets into clear, executive-ready presentations and briefings for non-technical stakeholders.

• Cross-Functional Collaboration: Partner directly with People Operations, Finance, and Business Unit leaders on strategic initiatives, new data projects, and process improvements.

What you bring to the table 🧑‍💻

• Experience: 3–5+ years of experience in data analysis, workforce planning, financial analysis (FP&A), or compensation analytics.

• Advanced Spreadsheet Mastery: High proficiency with Google Sheets / Excel, including advanced custom and complex formulas, QUERY, pivot tables, and nested logic.

• Database & Data Extraction: Practical working knowledge of SQL to query, extract, and manipulate large datasets.

• Compensation & Financial Acumen: Hands-on experience with market benchmarking, internal pay equity analysis, and P&L budget vs. expense evaluation.

• Executive Presentation: Exceptional capability to synthesize technical data into clear visual stories and narrative briefings for senior executives.

• Language Proficiency: Professional English proficiency (B2+ or higher) with strong verbal and written communication skills.

• Mindset & Behaviors:

• High attention to detail with an inherent habit of rigorous self-auditing.

• Adaptability and comfort with context switching in a dynamic, evolving environment.

• Receptive to feedback, open-minded, and motivated to learn and grow alongside the team.

Your leaders 🤟

Courtney is a dog mom, an endless adventurer, and the strategic mind behind ServiceRocket’s workforce planning. With a keen eye for data and a talent for turning numbers into decisions, she leads our WFP area with clarity, care, and a talk-straight approach. With her, you’ll build the dashboards and models that drive real business impact in a team where sharp thinking, good data, and great people go hand in hand!

Perks ✨🍇🚀

• Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.

• Stock options: you have the opportunity to participate in the ownership of the company.

• Health insurance: we support you and your family–your well-being matters.

• Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.

• Career pathways program: you can grow horizontally, vertically, or any way you want.

• Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.

• Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.

Our Selection Process 🔎

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.

You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.

Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*Only shortlisted candidates will be notified*

Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.

RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Overview

DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, state and local government and commercial clients in health care, technology, and financial services industries.

The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together.

We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality.

Project Description:

DRT provides solutions to address diverse, complex, and emerging problems within the public health domains. Our support includes the design, development, and enhancements of internal and external applications, websites, and database solutions with geospatial components. Our team develops innovative data capture and analysis techniques in the field to enhance emergency response efforts all around the world.

Job Summary:

The GIS Application Developer works directly with public health GIS analysts, coordinators, epidemiologists, and other technologists to design, develop, deploy, and maintain IT solutions. The developer builds complex applications for new and existing complex GIS systems. Following an Agile DevOps methodology, builds and tests systems their integration.

Responsibilities:

• Designs, configures, customizes, and deploys new features to existing solutions; builds features from customer requirements, managing data flows, and performing routine maintenance, enhancements, and bug fixes

• Develops and manages a schedule to meet deliverables and establish estimated completion dates

• Follows the government’s software development lifecycle framework and provides agreed upon project documentation

• Supports requirements elicitation and provide feedback to optimize requirements to align to development best practices; works with business owners and analysts to define workflows and develop user stories

• Completes tasks on time with minimal supervision but supports collaboration across teams

• Provide performance monitoring and tuning, service configuration, security, and licensing when needed

• Provide user management support

• Troubleshoot hardware, software, and network issues

• Administer Enterprise Geodatabases using SQL

• Automate analysis and reporting tasks using scripting languages such as Python/JavaScript to support field operations

• Produce static and interactive cartographic products to communicate complex concepts to audiences of all types

Required Experience:

• Must have or be able to obtain a Public Trust with the US federal government

• At least seven (7) years’ experience in IT development roles

• Three (3) or more years of experience with relational database management systems using SQL

• Three (3) or more years of GIS analysis experience

• Experience with developing mobile-first/responsive, dynamic, and scalable web applications

• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, etc.

• Excellent data management skills

• Browser: web workers, service workers, Web Assembly (Wasm), HTTP range requests

• Web Mapping: MapLibre, OpenLayers, ArcGIS Maps SDK for JavaScript

• API Integration: ASP.NET web api, REST api

• Web UI: HTML/CSS, Bootstrap, D3.js, DataTables.net

• Cloud-native Data Formats: parquet, geoparquet, pmtiles, COG (cloud native geotiff)

• Cloud platforms: Azure Cloud Storage, Azure Functions

• Geospatial databases - PostGIS, Spatial SQL

• Programming: JavaScript, python, Node.js, C#

• CLI: vector/raster tile generation, gdal/ogr, tippecanoe

• Module bundlers: Webpack, Vite

• Web Accessibility: WCAG-Section 508, Axe DevTools, Google Lighthouse

Preferred Experience:

• Experience with CDC environment and standards: SDLC, technical architecture, release processes

• Experience using Esri ArcGIS Enterprise (Portal), ArcGIS Online, ArcGIS Server, SDE

• Experience with Agile and DevOps methodologies

• Esri or Azure certifications

• Cloud architectures: GeoLakehouse, Apache Iceberg, Hive partitioning, Hilbert Ordering

• Browser Storage APIs-Origin Private File System (OPFS)

• Deck.gl

• Geoarrow

• DuckDB

• SedonaDB

Education & Training:

• Bachelor’s Degree in Computer Science, GIS or related field

Work Authorization, Clearance Requirement, & Additional Information:

• This position requires the ability to obtain and maintain a U.S. government Public Trust clearance. Due to contract requirements, candidates must be U.S. citizens or lawful permanent residents (green card holders) to be eligible.

• No agencies, third parties, or Corp-to-Corp submissions.

Salary Range:

• $45/hour - $60/hour

• Salary commensurate with experience.

DRT Strategies, Inc. (DRT) follows the guidelines outlined by the Equal Employment Opportunity Commission (EEOC) to provide all employees and qualified applicants employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related conditions, transgender status, and sexual orientation), national origin, age, genetic information, disability, protected veteran status, or any other protected characteristic under federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HR@drtstrategies.com, or by dialing 571-482-2517.

For additional information, please review the Know Your Rights: Workplace Discrimination is Illegal, E-Verify (English), E-Verify (Spanish). Right to Work (English), Right to Work (Spanish).

Please be aware of recruitment fraud where malicious individuals might pose as DRT Strategies. Only job postings and emails from drtstrategies.com are authentic and legitimate communications regarding DRT Strategies employment opportunities. Please contact Human Resources at hr@drtstrategies.com if you believe you have received a fraudulent email.

Info on the IT Help Desk Specialist role

Ready to take the next step in your international career? We can support you!

Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their global teams. We connect top LATAM talent with international product companies while providing full employer-of-record support and long-term career development.

In this opportunity, you will join a global IT Support function, providing Level 1 technical support to users across multiple locations and remote environments. You’ll be responsible for troubleshooting day-to-day technology issues, managing tickets, communicating with users, and escalating more complex issues to specialized IT teams.

Challenge

We’re looking for an IT Help Desk Specialist with strong troubleshooting and customer-service skills to support users across a global organization.

You will act as a first point of contact for technical issues involving Windows 11, Microsoft 365, Active Directory, identity and access management, networking, collaboration tools, hardware, and enterprise applications.

The ideal candidate is organized, detail-oriented, comfortable working independently, and able to communicate clearly with users of different technical backgrounds while following established support and security procedures.

Responsibilities

• Provide Level 1 technical support to users across global locations and remote environments.

• Respond to incidents and service requests based on business priority, impact, and SLA expectations.

• Perform initial troubleshooting and identify likely causes of technical issues.

• Own assigned tickets through resolution or appropriate escalation.

• Provide timely and professional updates to users throughout the support process.

• Accurately document troubleshooting steps, resolutions, communications, and escalation details in the ticketing system.

• Escalate advanced, administrative, security-related, or onsite issues to the appropriate IT teams.

• Follow established support procedures, knowledge articles, escalation paths, and service expectations.

• Assist with standardized user access and identity management requests within the Help Desk scope.

• Support newly introduced technologies, applications, AI capabilities, and other technology tools as they are incorporated into the support model.

• Participate in knowledge transfer and help improve documentation and troubleshooting procedures.

• Identify opportunities to improve the overall end-user support experience.

Support Scope

You will provide support across:

• Windows 11 endpoints and end-user computing devices.

• Microsoft 365 and common productivity applications.

• Active Directory, identity, and access management.

• Collaboration and communication platforms.

• Enterprise business applications and supported platforms.

• Endpoint hardware and peripherals.

• Networking and connectivity.

• Information security tools and processes.

• Remote access and connectivity technologies.

• New applications, AI capabilities, platforms, and technology tools introduced by the organization.

Mandatory Skills

• 2–3 years of experience providing IT support in a corporate environment.

• Experience providing remote technical support to users across multiple locations or regions.

• Strong Windows 11 troubleshooting skills.

• Working knowledge of Microsoft 365 and common end-user productivity applications.

• Working knowledge of Active Directory and identity and access management concepts.

• Understanding of basic networking and connectivity troubleshooting, including DNS and DHCP concepts.

• Experience working with ticketing systems and established incident and escalation processes.

• Strong troubleshooting, problem-solving, and analytical skills.

• Strong written and verbal communication skills.

• Strong customer-service orientation and ability to support users with different levels of technical proficiency.

• Ability to work independently while following established procedures and escalation paths.

• Strong attention to detail and commitment to accurate ticket documentation.

• Ability to prioritize tasks effectively in a fast-paced global support environment.

• Strong English communication skills.

Nice to Have

• Familiarity with Group Policy.

• Experience supporting users across global or distributed environments.

• Experience with additional identity and access management platforms.

• Experience supporting enterprise business applications.

• Experience with endpoint management and remote support technologies.

• Familiarity with information security processes and tools.

• Experience supporting new AI-powered technologies or modern workplace platforms.

Service & Security Expectations

• Follow established security policies, standards, and procedures.

• Protect confidential and sensitive information encountered while providing technical support.

• Follow approved identity verification and access-management procedures.

• Escalate suspected security incidents, unusual activity, or requests requiring elevated access through established channels.

Team & Environment

• Global IT Support function supporting users across multiple locations and remote environments.

• Collaborative environment with clear support procedures and escalation paths.

• Strong focus on customer service, troubleshooting, documentation, and operational reliability.

• Opportunity to work with a broad range of enterprise technologies and platforms.

• Environment that values continuous improvement, knowledge sharing, and reliable end-user support.

About Ubiminds

Our Culture

People First. We are all about people!

Challenge yourself. There’s always room for improvement and continuous improvement is in our essence.

Make it happen. Be ready to take challenges as they come. It’s all about attitude and commitment.

We’re in this together. We work as a team, thrive as a team, and evolve as a team.

Averaging on awesome. We work hard to deliver high-quality services and look forward to exceeding expectations.

Keep it real. We promise you honesty, transparency, and openness, regardless of the situation.

Perks and Benefits

As an IT Help Desk Specialist @Ubiminds, you:

• Work as part of an international technology team.

• Receive full back-office support, from career guidance to HR and concierge services.

• Enjoy our remote-first policy.

• Get your own MacBook.

• Have access to growth opportunities with other technology professionals through tech talks, chapter meetings, and remote happy hours.

• Improve your English through free lessons with a native English speaker.

• Participate in our Candidate Referral Bonus program.

• Have access to our Florianópolis headquarters whenever you want, with snacks, soft drinks, games, and weekly quick massages.

How our process works

• Interview with Tech Recruiter – chat about the job opening and your experience.

• Client process – this may vary depending on the opportunity.

• Offer 🎉

We may use artificial intelligence (AI) tools to support parts of the recruitment process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

The AWS Sr. Developer executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. If you love implementing new technology and have a passion to write code, we’d love to talk to you!

Responsibilities:

• Work closely with a Solution Architect to deliver successful contact center solutions

• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes

• Provide technical details and solutions for functional User Stories

• Configure Salesforce Service Cloud Voice and Amazon Connect solutions

• Hands-on development of a Solution Design, leveraging best practices and programming principles

• Lead a development team in distributing tasks and performing code reviews

• Deliver technical end user training and documentation

• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Required Skills:

• Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)

• Experience building integrations across multiple systems, REST APIs

• Knowledge of JSON format and related services

• Strong troubleshooting and debugging skills

• Experience with Cloudformation, AWS CDK, and Lambda Integrations

• Logging experience with Cloudwatch for troubleshooting

• Experience implementing CI/CD or Infrastructure as Code

• Experience architecting and building Amazon Connect

• In the absence of Amazon Connect experience, the below are preferred

• Experience with AWS services commonly used in Connect solutions: DynamoDB, Step Functions, EventBridge,S3

• Experience building Contact Centers with other technologies

Nice to haves:

• Experience with WFM, CRM, and contact center solutions

• Experience with communications protocols and APIs such as WebRTC and SIP

• Experience with Contact Flow implementation, Lex integration, and contact center routing

• Advanced knowledge of AWS services and cloud architecture

• Familiarity with Salesforce Service Cloud

• Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)

• AWS Cloud Practitioner Certification

• AWS Developer Associate Certification or Professional

• AWS Solution Architect Certification or Professional

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.

• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.

• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done

• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.

• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

We Make Remote Work Remarkable • TopTalent from LatAm

Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

We need an English-fluent Full Stack Software Engineer, based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who’s constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Collaborate with fellow engineers, the product team, and stakeholders to build high-quality tools that meet real business objectives

• Develop and maintain full-stack features across our modern web applications, from backend APIs to responsive, intuitive frontend user interfaces

• Create geospatial data visualizations and map-based interfaces leveraging Mapbox GL JS and deck.gl

• Design and consume event-driven services using Kafka for real-time data streaming and system integration

• Build and operate cloud-native infrastructure - AWS services (SQS, SNS, S3, MSK), Docker containers, Kubernetes/ArgoCD, and background job workers

• Ship changes through GitLab CI/CD and evolve database schemas through versioned migrations (Flyway)

• Instrument what you build with logging, metrics, and alerting, so problems surface before customers find them

• Take ownership of features, services, and components end-to-end - shaping the technical design, evaluating tradeoffs, shipping the code, and operating it in production

Requirements:

• 4–6 years of professional software development experience, with a proven track record of shipping robust, production-grade applications

• Bachelor’s degree in computer science, engineering, or a related technical field (or equivalent demonstrated experience)

• Hands-on experience with agentic coding tools (Claude Code, Codex CLI, or similar), and the judgment to review, test, and push back on what they produce

• Strong command of at least one backend language (Python preferred) and working fluency with SQL and relational databases (PostgreSQL preferred)

• Working knowledge of modern web-based frontend development - JavaScript/TypeScript and React or an equivalent framework

• Excellent written and verbal communication - you can walk another engineer through a tradeoff and explain the same decision to someone outside the team

• Self-motivated, comfortable working independently, and equally comfortable giving and receiving direction

• Comfortable learning new technologies and adapting to changing priorities

It’s a plus:

• FastAPI, Flask, Django, or similar Python web frameworks

• PostgreSQL/PostGIS and geospatial query optimization

• Next.js and modern React/TypeScript tooling

• Web mapping and visualization libraries (Mapbox GL JS, deck.gl, Leaflet)

• Event streaming platforms (Kafka preferred) or other message broker systems

• Cloud platforms (AWS preferred - S3, SQS, SNS, MSK), containerization (Docker), and orchestration (Kubernetes)

• CI/CD pipelines and automated testing

• Infrastructure as code (Terraform) or GitOps workflows

• Observability tools and practices - logging, metrics, alerting

• Geospatial data processing, remote sensing, or the energy sector

• GIS tools and libraries (GDAL, PDAL, QGIS, GeoPandas, Fiona, etc.)

Compensation:

• The salary range offered for this position varies from (USD) $3,000 - $5,000 per month, depending on seniority and skillset.

• This position is for a full time contract, through a payroll platform.

• The talent will work remotely allocated at our client.

Here are the steps for this process:

Application review/approval > Screening interview with GoFasti’s team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.

Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process.

Note for Candidates Approached Directly:

If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

Thank you!

Hilti Fieldwire, Inc.’s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

Who we’re looking for

Fieldwire is a group company of the Hilti Group. The candidate selected for this position will be a Hilti team member. We are looking for construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Customer Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion.

What you’ll be doing

The primary responsibilities of our next Customer Success Manager will be to:

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform.

• Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows.

• Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes.

• Build and maintain long-lasting relationships with Fieldwire clients.

• Conduct web-based and in-person training(s) and demonstrations to educate clients on Fieldwire.

• Assist the product team in identifying issues and communicating customer feedback for product improvements.

• Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues.

At Fieldwire, we’re looking for our next Customer Success Manager to have the following skills and experiences:

• 3+ years of professional construction experience, preferably with a combination of field and office management roles

• Excellent presentation and communication skills

• Fluency in English, Polish, and Czech or Slovak

• Self-motivated and highly organized, with strong time management skills

• Diplomacy and patience when working through customer issues

• Comfortable communicating with anyone, from tradesmen to senior-level managers

• A basic understanding of construction process from design to completion

• An understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget

• Ability to creatively brainstorm unique solutions to client issues relevant to their needs

• Desire to learn in a dynamic startup environment

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located?

This role is Remote / Hybrid, and based out of the Warsaw Hilti Office, where the Polish E5 HQ is based.

–

Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

The AVP, BSA/AML Program Office is responsible for the governance, reporting, and program coordination functions that support the Bank’s BSA/AML and Sanctions compliance program. Reporting to the BSA/AML Officer, the AVP leads the BSA/AML Program Office team, including the function responsible for centralizing and coordinating new business and product requests into BSA/AML, and coordinates the BSA/AML Working Group Committee, develops and consolidates management and Board reporting across all BSA/AML functions, supports execution of program strategy and initiatives across the department, consolidates capacity and staffing needs across functional teams, and manages engagement coordination and financial tracking for the department.

The AVP works across all BSA/AML functional teams and partners with Legal, Finance, People & Culture, Internal Audit, Technology, and business line partners. The position requires practitioner-level BSA/AML knowledge sufficient to evaluate the substance of the reporting, analysis, and program activity for which the role is accountable.

What You Will Do:

Committee Governance and Reporting

• Coordinate the BSA/AML Working Group Committee, including charter maintenance, meeting cadence, agenda development, materials preparation, minutes, and tracking of decisions and action items to closure.

• Develop and consolidate periodic management reporting across all BSA/AML functions into an integrated view of program status.

• Prepare Board, Board committee, and executive management reporting, including metrics, trend analysis, and commentary on emerging risks and resource constraints.

• Coordinate BSA/AML reporting and escalations into enterprise risk, management, and Board committees, and confirm consistency of data and message across forums.

• Review reported results for accuracy and resolve discrepancies before distribution.

• Analyze reported data to identify trends, anomalies, and emerging issues, and escalate to the BSA/AML Officer.

• Coordinate program-level materials in response to regulatory examination, internal audit, and independent testing requests.

Program Strategy and Execution

• Coordinate execution of BSA/AML program strategy and initiatives across functional teams, including tracking dependencies and progress against commitments, and escalating matters to the BSA/AML Officer.

• Communicate program strategy, priorities, and initiative status across the BSA/AML Department so that functional teams understand objectives, timing, and their role in delivery.

• Coordinate BSA/AML participation in Bank-level strategic initiatives, and confirm that program activity remains aligned to enterprise strategy and priorities.

• Confirm that initiatives move from decision to operational execution, including identifying owners, confirming handoffs between teams, and following through to completion.

• Oversee centralized intake and coordination of new business, product, and partner requests into BSA/AML across onboarding, ongoing oversight, and change requests, working with Product, Partner Management, and business line program managers on timing and sequencing and with BSA/AML functional teams on second-line involvement.

Capacity and Staffing Coordination

• Work with BSA/AML functional leaders to gather, consolidate, and maintain a department-level view of capacity and staffing needs, including alert and case volumes, and open and planned roles.

• Analyze consolidated inputs for consistency and reasonableness, and work with functional leaders to resolve gaps or conflicting assumptions.

• Prioritize and sequence staffing requests across functions in consultation with the BSA/AML Officer, and support the development of business cases for permanent, contract, and outsourced resourcing.

• Partner with People & Culture and BSA/AML leadership on organizational structure, role definition, job description development, hiring prioritization, and onboarding.

• Track staffing and hiring progress against plan and escalate constraints that place regulatory commitment dates or program deliverables at risk.

Engagement and Financial Management

• Work with the BSA/AML Officer and senior leaders to facilitate the engagement process for external vendors, consultants, and advisors, including intake, internal approvals, and coordination with Vendor Management, Procurement, and Legal.

• Manage and track financials across BSA/AML engagements, including contracted amounts, invoicing, spend to date, and remaining commitments.

• Partner with Finance on budget development, forecasting, accruals, and variance analysis across all BSA/AML Department spend, including headcount and third-party costs.

• Provide the BSA/AML Officer and senior leaders with regular reporting on spend against budget and forecast, and flag variances and funding needs.

Team Leadership and Function Build-Out

• Lead and develop the BSA/AML Program Office team, including staff responsible for new business and product request coordination, with additional analyst roles expected as the function grows.

• Define the structure, roles, and operating procedures of the Program Office as it is built out, including allocation of work and coverage across governance, reporting, planning, and engagement activities.

• Set objectives, manage performance, and support the professional development of direct and indirect reports.

What You Will Need:

Required:

• Bachelor’s degree required; advanced degree (JD, MBA, or master’s in a related field) preferred.

• CAMS, CFCS, or equivalent financial crimes certification required.

• Project/program management certification (PMP or equivalent) a plus.

• 8+ years of progressive experience in BSA/AML, sanctions, or financial crimes compliance at a bank, credit union, or other regulated financial institution.

• 4+ years supporting BSA/AML program governance, program management, or comparable capacity.

• Experience preparing Board, Board committee, and executive management reporting on a compliance or risk program, including metric selection, trend analysis, and narrative development.

• Working knowledge of BSA/AML regulatory requirements, the FFIEC BSA/AML Examination Manual, and the regulatory examination process.

• Experience coordinating external vendors, consultants, or advisory engagements, including engagement intake, internal approvals, and financial tracking.

• People leadership experience, including managing professional staff, setting objectives, and developing a team.

• Advanced proficiency in Excel and PowerPoint, including building and maintaining models and executive-level presentations.

• Strong written and verbal communication skills, including materials prepared for Board, regulatory, and audit audiences.

• Direct experience performing or supervising core BSA/AML work — transaction monitoring and case investigation, SAR decisioning and filing, sanctions screening, KYC/CDD/EDD, or BSA/AML risk assessment.

• Experience consolidating and analyzing capacity, staffing, or resource data across multiple teams, and preparing resourcing recommendations for senior leadership.

• Experience tracking program or departmental financials, including budget, forecast, and third-party spend.

Preferred:

• Experience in a Banking-as-a-Service (BaaS), fintech partnership, or payments environment, including second-line involvement in third-party or partner oversight.

• Change management experience, including assessing readiness and driving adoption of new processes and standards.

Competencies

• Technical knowledge of financial crimes sufficient to evaluate the substance of the reporting, analysis, and program activity for which the role is accountable.

• Written and verbal communication, including the ability to condense complex, multi-team detail into clear material for senior audiences.

• Analytical and quantitative skills, particularly in metric design, financial tracking, and reconciling data across sources.

• Governance and program administration, including the ability to build structured, repeatable, and defensible processes.

• Stakeholder management and the ability to influence outcomes and hold peers to commitments without direct authority.

• Planning and prioritization, including translating regulatory and business priorities into governance routines and resource decisions.

• Attention to detail and organizational skills in managing complex, multi-workstream initiatives and documentation.

• Adaptability, resilience, and sound judgment in fast-paced and evolving regulatory environments.

• People leadership, including building a team, allocating work, and developing staff in a growing function.

• Discretion in handling confidential personnel, regulatory, and investigative matters.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $104,000– $174,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Leads the design, implementation, governance, and continuous improvement of enterprise talent development programs and infrastructure that support employee growth, leadership effectiveness, and organizational performance. Serves as the program owner for critical talent initiatives, including the annual performance management process, leadership development programs, coaching engagements, and scalable learning and development solutions. Partners closely with business leaders, People & Culture colleagues, and external partners to deliver high-impact talent solutions aligned with organizational priorities. Operates as a strategic, hands-on individual contributor who influences outcomes through collaboration, expertise, and program leadership.

What You Will Do:

• Owns the design, execution, governance, and continuous improvement of enterprise talent development programs and processes that support organizational and employee success.

• Leads the end-to-end annual performance management process, including process design, annual cycle management, implementation, communications, stakeholder readiness, resource development, reporting, and ongoing process enhancement.

• Oversees the strategy, planning, execution, and continuous improvement of enterprise leadership development programs, including Pathward’s Elevate Leadership Program and other leadership development initiatives.

• Oversees enterprise coaching engagements by coordinating intake and needs assessment, external coach and vendor relationships, participant and sponsor alignment, engagement administration, and evaluation of overall program effectiveness while maintaining appropriate confidentiality boundaries.

• Designs, implements, and continuously improves the organization’s talent development infrastructure and ecosystem, including tools and technologies, external partnerships, coaching and mentoring resources, development frameworks, and enterprise skill-development solutions.

• Consults and partners with business leaders, People & Culture colleagues, and other stakeholders to identify organizational capability gaps and translate business and talent priorities into scalable programs, resources, and solutions.

• Establishes program objectives, success measures, governance practices, and operational plans to ensure effective execution and long-term sustainability of talent initiatives.

• Evaluates program effectiveness through data, participant feedback, business outcomes, and other relevant metrics; develops recommendations to enhance impact, adoption, and organizational value.

• Manages relationships with external vendors, consultants, facilitators, and development partners to ensure quality delivery, alignment with organizational needs, and effective utilization of resources.

• Develops and delivers program communications, presentations, resources, and selected learning or facilitation experiences in support of leadership growth, employee development, and organizational capability building.

• Maintains strong partnerships across the organization and provides thought leadership on talent development, leadership growth, employee development, and performance excellence.

• Supports additional talent management, leadership development, and organizational effectiveness initiatives as assigned.

What You Will Need:

• Bachelor’s degree or equivalent education and work experience. Master’s degree preferred.

• Typically requires a minimum of 8 years of related experience with a bachelor’s degree, or an equivalent combination of education and experience.

• Communicates Effectively

• Collaborates

• Organizational Savvy

• Demonstrates Self-Awareness

• Strategic Mindset

• Plans and aligns

• Drives results

• Manages complexity

• Cultivates innovation

• Builds networks

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $86,000 – $145,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

The AWS Sr. Developer executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. If you love implementing new technology and have a passion to write code, we’d love to talk to you!

Responsibilities:

• Work closely with a Solution Architect to deliver successful contact center solutions

• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes

• Provide technical details and solutions for functional User Stories

• Configure Salesforce Service Cloud Voice and Amazon Connect solutions

• Hands-on development of a Solution Design, leveraging best practices and programming principles

• Lead a development team in distributing tasks and performing code reviews

• Deliver technical end user training and documentation

• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Required Skills:

• Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)

• Experience building integrations across multiple systems, REST APIs

• Knowledge of JSON format and related services

• Strong troubleshooting and debugging skills

• Experience with Cloudformation, AWS CDK, and Lambda Integrations

• Logging experience with Cloudwatch for troubleshooting

• Experience implementing CI/CD or Infrastructure as Code

• Experience architecting and building Amazon Connect

• In the absence of Amazon Connect experience, the below are preferred

• Experience with AWS services commonly used in Connect solutions: DynamoDB, Step Functions, EventBridge,S3

• Experience building Contact Centers with other technologies

Nice to haves:

• Experience with WFM, CRM, and contact center solutions

• Experience with communications protocols and APIs such as WebRTC and SIP

• Experience with Contact Flow implementation, Lex integration, and contact center routing

• Advanced knowledge of AWS services and cloud architecture

• Familiarity with Salesforce Service Cloud

• Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)

• AWS Cloud Practitioner Certification

• AWS Developer Associate Certification or Professional

• AWS Solution Architect Certification or Professional

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 09/01/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 to $266,300 USD

Cleveland Annual Salary Range

$87,400 to $213,000 USD

Colorado Annual Salary Range

$94,400 to $230,000 USD

District of Columbia Annual Salary Range

$100,500 to $245,000 USD

Illinois Annual Salary Range

$87,400 to $230,000 USD

Maryland Annual Salary Range

$94,400 to $230,000 USD

Massachusetts Annual Salary Range

$94,400 to $245,000 USD

Minnesota Annual Salary Range

$94,400 to $230,000 USD

New York / New Jersey Annual Salary Range

$87,400 to $266,300 USD

Washington Annual Salary Range

$100,500 to $245,000 USD

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.

• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.

• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done

• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.

• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

We are seeking a highly motivated, energetic, and results-driven Business Development Representative (BDR) to join our team. The ideal candidate will have a strong interest in cybersecurity and a proven track record of success in sales or lead generation roles. As a BDR at Chainguard, you will be responsible for prospecting, qualifying leads, and setting appointments for the sales team to help drive revenue growth.

What you’ll do:

• Prospect and identify potential clients in the security sales market using various lead generation techniques, such as cold calling, emailing, social media outreach, and attending industry events.

• Conduct thorough research on prospects to identify their specific security needs, pain points, and decision-makers.

• Generate a consistent pipeline of high-quality leads by meeting or exceeding weekly and monthly targets.

• Qualify leads by understanding their business requirements and matching them with our security solutions and services.

• Schedule meetings and product demos for the sales team with qualified prospects.

• Collaborate with the sales team to develop and implement targeted sales strategies for specific industries, regions, or clients.

• Maintain accurate and up-to-date records of prospects, leads, and customer interactions in the CRM system.

• Stay current on industry trends, competitor offerings, and emerging security technologies to better position our solutions to prospects.

• Attend sales training sessions and participate in team meetings to continuously improve sales skills and product knowledge.

• Provide feedback to marketing and product teams based on prospect and customer interactions to help refine messaging and improve product offerings.

What we’re looking for:

• Bachelor’s degree in business, marketing, or a related field.

• 1-3 years of experience in sales, lead generation, or business development, within the cloud native, cybersecurity or devops industry.

• Strong communication and interpersonal skills, with the ability to build rapport and relationships with prospects and clients.

• Proficiency in using CRM systems, preferably HubSpot CRM or Salesforce, and other sales enablement tools.

• Excellent research, analytical, and problem-solving skills.

• Self-motivated, goal-oriented, and able to work independently in a fast-paced, high-growth environment.

• Demonstrated ability to meet or exceed sales targets and KPIs.

• Familiarity with cybersecurity concepts, products, and services is a strong plus.

Compensation: $100,000 OTE

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.

• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.

• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.

• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.

• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).

• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.

• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.

• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

As a Partner Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with Chainguard’s partner ecosystem - including system integrators, resellers, and technology partners. In this role, you will enable and empower partners to successfully implement Chainguard solutions and build secure software on behalf of their customers. You will embody our company value, “We are customer obsessed” by ensuring partners are equipped to deliver an exceptional experience to end users at scale.

What you’ll do:

• Lead technical enablement programs for partners, equipping their teams to successfully implement and drive adoption of Chainguard Containers and Libraries on behalf of their customers

• Partner with the alliances and channel team (Partner Account Managers, AEs, SEs, and CSMs) to understand partner capabilities, pain points, and go-to-market motions in order to drive joint strategies, value realization, and mutual growth

• Develop and maintain partner-facing technical content, including integration guides, reference architectures, and best practices, to enable partners to scale Chainguard implementations independently

• Support partners in post-sales technical engagements, including co-delivery of implementations, architecture reviews, and escalation support for complex customer environments

• Act as the primary technical liaison between the partner ecosystem and Chainguard’s Product and Engineering teams, conveying partner-sourced requirements and feedback to influence roadmap prioritization

• Build and maintain a deep understanding of partner technical competencies, identifying gaps and designing enablement programs to close them

• Maintain partner-level architecture documentation and share best practices and lessons learned across the organization

• Be a team player - collaborate, teach, and learn from both the Chainguard team and the broader partner community

What we’re looking for:

• Minimum 4+ years experience in a post-sales role supporting clients - preferably with experience in a partner-facing technical role, such as partner engineering, alliances, or channel solutions architecture

• 8+ years of experience developing high-performance multi-tier applications

• Strong experience in Kubernetes and Containers

• Experience working with or within a partner ecosystem (SIs, ISVs, resellers, or technology alliances) and an understanding of how partners go to market

• Ability to communicate technical information in both highly technical and non-technical ways depending on the audience - from partner engineers to executive stakeholders

• Demonstrated ability to create scalable technical enablement programs and content for partner audiences

• Continuous learner with a strong intellectual drive for excellence and the desire to develop solutions to complex problems

• At least a Bachelor’s Degree with a focus in Computer Science, Software Engineering, or Information Technology

• Strong working experience with software development processes, practices, and software engineering design concepts

• Ability to work effectively with cross-functional engineering teams, alliances, and business partners

• Excellent written and verbal communication skills

• Ability to travel up to 25% of the time

• Located in India

Compensation: up to 11,529,674 INR base salary + bonus + equity

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.

• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.

• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.

• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.

• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).

• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.

• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.

• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

A growing logistics company is seeking an experienced Cross-Border Logistics Sales Manager to develop and expand business between the U.S. and Mexico.

This is an excellent opportunity for a results-driven sales professional with experience in cross-border trucking, 3PL, or international logistics. Candidates with an established customer network or book of business are highly valued.

Key Responsibilities

• Develop and maintain relationships with shippers, manufacturers, distributors, and other customers in the U.S. and Mexico

• Identify and secure new business opportunities in cross-border trucking and logistics

• Manage the full sales cycle from prospecting through closing

• Provide customized logistics solutions, pricing, and market insights

• Negotiate contracts and develop long-term customer relationships

• Work closely with operations and carrier teams to ensure successful service execution

• Monitor customs requirements, freight rates, and market trends

• Meet and exceed monthly and quarterly sales goals

Qualifications

• 2+ years of sales experience in international logistics, cross-border trucking, or 3PL

• Strong customer network in manufacturing, automotive, retail, or related industries

• Existing book of business is a strong plus

• Solid knowledge of customs clearance, freight pricing, and carrier networks

• Strong negotiation, communication, and relationship-building skills

• Self-motivated and results-oriented

• Spanish/English bilingual skills are preferred but not required

Compensation

• Base Salary: $50,000–$80,000, depending on experience

• Commission opportunity

• Alternative compensation structure of fixed salary or base salary + commission may be available

• Year 1: 15% on new accounts; 10% on new business from existing accounts

• Year 2: 10% on new accounts; 5% on new business from existing accounts

• Accounts transition to house accounts beginning in Year 3

Benefits

• 401(k) with company match

• Medical, Dental & Vision Insurance

• Paid Time Off

Work Location

Remote – Candidates based in the Midwest or Texas/ needs live in Midwest or Texas

We’re making energy fair, clean, and simple for all using technology.

Octopus Energy started with a bold idea: to build Britain’s first truly digital energy supplier. By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and in 2025, we became Britain’s largest energy supplier.

Octopus Energy Group is a global energy transition collective. 10 businesses working across 4 continents to tackle energy transformation at nearly every front.

And we constantly push to make energy better. Tirelessly campaigning for fair protections for customers. And building innovative technologies that forge a path to a green energy system.

We’re made up of 10,000+ authentic, committed people working around the world on stuff you’d never expect. We’re united by a shared goal: to drive the global green energy revolution. Read our Spotlight series to meet some of the team.

To deliver on this mission, we are looking for a Senior Data Engineer to join the Flexibility team.

The Flexibility team was established in early 2026, and has been growing throughout the year. The team is focused on greenfield opportunities at the cutting edge of Octopus’ flexibility strategy, and aims to enable rapid response to global flex opportunities.

They are building the next generation of products and tools to make energy more flexible. These include our flagship Intelligent Octopus product automating demand shift for 300,000 customers with electric cars, home batteries or smart heating devices, saving 2 million customers money through Saving Sessions and Free Electricity Sessions, and managing 568MW of large grid-scale batteries to balance the system. The team develops products that are used by millions of customers, helping boost renewables use and decarbonise energy systems worldwide.

We embrace flat hierarchies and an open, agile culture that fosters innovation, flexibility, and creativity.

We don’t hang our personalities up with our coats and nor should you. At Octopus, we hire great people who get stuff done, all whilst being themselves.

If this sounds exciting, we’d love to chat.

What you’ll do

• Acting as the flexibility team’s first full-time data engineer, establish the team’s data capability, lead the team’s data engineering technical direction and represent the team to the cross-team data community

• Upskill data-literate backend engineers, act as the team’s data expert and as a multiplier on other engineers’ impact

• Establish greenfield data engineering systems in a newly established AWS environment

• Provide a foundational layer of high quality data processing and warehousing that will enable future projects for both our team and others

• Maintain and develop critical data applications - scoping and implementing architectural improvements for long-term global scalability, robustness and operational efficiency

• Interface with the established data warehouse, built on Databricks

• Take ownership of data platform improvements that enhance the capabilities for all teams and drive trust in the stability of the system

What you’ll have

• Strong aptitude with SQL, Python and AWS data stack essential;

• Experience building efficient, scalable databases and APIs (e.g. Django, FastAPI) a huge plus;

• Experience in Kubernetes, Docker, Spark and related monitoring tools (e.g. DataDog, Grafana, Prometheus) for DataOps a huge plus;

• Experience with Airflow a huge plus;

• Experience with dbt for pipeline modelling also beneficial;

• Skilled at shaping needs into a solid set of requirements and designing scalable solutions to meet them;

• Able to quickly understand new domain areas and visualise data effectively;

• Team player excited at the idea of ownership across lots of different projects and tools;

• Drives knowledge sharing and documentation for a more effective platform;

• Desirable: energy domain knowledge

Our core data stack

• Python as our main programming language

• Databricks Spark for data processing

• Databricks/dbt/SQL for data modelling and analytics

• Streamlit for data applications and visualisations

• Airflow for job scheduling and tracking

• CircleCI for continuous deployment

• Parquet and Delta file formats on S3 for data lake storage

• Terraform for our infrastructure definition

• Kubernetes for data services and task orchestration

• Datadog/Grafana/Prometheus for platform monitoring

• Django for custom databases and frameworks

• Postgres / Aurora for our relational databases

• Notion for documentation

We have a preference for candidates who can work hybrid from our London office, but we’re open to fully remote candidates (you do need to be based in the UK).

Why else you’ll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus - what’s more important to us is finding the right octofit!

• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK’s top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

• Visit our UK perks hub - Octopus Employee Benefits

If this sounds like you then we’d love to hear from you, tell us what you care about, why Octopus feels right and most importantly, bring us the real you! Applying for jobs can be a bit scary so have a nose through some of our tips first 🚀

P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

Site Reliability Engineer / Cloud Operations Engineer III

Function: Engineering

Reports to: Manager, Cloud Operations

Location: Remote - United States

Position Summary

The Cloud Operations Engineer III is a senior member of the cloud operations team, responsible for the reliability, observability, performance, and operational security of our multi-product SaaS platform. This role owns our Datadog observability practice — instrumentation standards, dashboards, SLOs, monitors, and alert routing — and leads the migration off our legacy monitoring stack.

It is an engineering role, not a ticket-queue role: the expectation is that recurring operational work gets replaced with code. The Cloud Operations Engineer III participates in on-call, incident response and is measured on fewer customer-impacting incidents, faster detection and recovery, and less manual work year over year.

The ideal candidate is a proactive problem-solver who thrives in dynamic, evolving environments and works effectively across departments to address complex challenges.  They have experience partnering with cross-functional teams to understand and document requirements, then translating those needs into meaningful dashboards that improve service visibility (Observability) and support informed decision-making.  They are passionate about automation, process improvement, and eliminating unnecessary manual effort.  They confidently propose better approaches when opportunities for improvement arise.

Key Responsibilities

Observability and Datadog Ownership

• Own the Datadog platform across all products and environments, including agent lifecycle, instrumentation standards, unified service tagging, and per-cluster configuration.

• Instrument services for APM and distributed tracing, log collection, and synthetic monitoring; partner with engineering teams to close instrumentation gaps in both legacy and modern codebases.

• Build and maintain the dashboard, monitor, and SLO catalog; define SLIs and error budgets for critical user journeys and use them to drive prioritization with engineering and product.

• Design high-signal alerting: reduce noise and duplicate alerts, tune thresholds, and ensure every alert has an owner and a runbook.

Automation and Toil Elimination

• Develop and maintain automation in PowerShell, Python, and Bash for provisioning, configuration, diagnostics, remediation, and reporting.

• Extend our infrastructure-as-code estate — Bicep modules, Kubernetes manifests, Helm releases, and Azure DevOps pipeline templates — so environments and regions are reproducible and drift-free.

• Convert manual runbooks into automated or self-service workflows: cluster upgrades, secret and certificate rotation, tenant provisioning, data retention purges, and access provisioning.

Security, Documentation, and Mentorship

• Implement and maintain platform security controls and audit-ready operational evidence: managed identities, secret and key rotation, least-privilege access, and image and dependency scanning.

• Author and maintain runbooks, on-call guides, and architecture documentation, and provide technical leadership and mentorship to junior engineers on observability, automation, and incident response.

Skills and Experience Needed

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

• 5-7 years of professional experience in cloud operations, site reliability, platform, or DevOps engineering for production SaaS systems.

• Demonstrated hands-on depth with a modern observability platform — Datadog strongly preferred — including APM and distributed tracing, log pipelines and indexing controls, dashboards, monitors, and SLOs.

• Strong scripting and automation ability in PowerShell, with the judgment to write tooling that other engineers can safely operate.

• Strong knowledge of containers, container orchestration, and the Kubernetes ecosystem, including autoscaling, cluster upgrades, and diagnosing pod-level failures.

• Production experience with Azure — Kubernetes Service, Azure SQL, Cosmos DB, Redis, Service Bus, Key Vault, and Entra ID — or equivalent depth in another major cloud.

• Experience with infrastructure-as-code and CI/CD pipeline authoring (Bicep or Terraform; Helm or Kustomize; Azure DevOps preferred).

• Proven incident response experience in a customer-facing production environment, including on-call participation and leading post-incident reviews.

• Experience operating multi-region, multi-tenant systems.

• Strong knowledge of platform security and operational best practices: secret and key rotation, least-privilege access, and vulnerability remediation.

• Excellent problem-solving and analytical abilities, with strong written communication for runbooks, incident updates, and technical proposals.

• Strong communication, and teamwork skills, including the ability to work effectively with legacy systems and their constraints.

• Nice to have: experience migrating from a legacy monitoring stack to a consolidated observability platform; relevant Azure, Kubernetes, or Datadog certifications.

Competencies

Accountability

Adaptability

AI Curiosity & Innovation

Applied Learning

Business Acumen

Collaboration

Customer Focus

Dealing with Ambiguity

Decision Making

Driving for Results

Initiating Action

Planning & Organizing

Technical/Professional Knowledge

About the Company:

Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.

Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.

OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.

Benefits and Perks:

• Fully remote work with company provided equipment (laptop, software, etc.)

• Employment with a growing, casual, fun, philanthropic minded company

• US Based Employees

• Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.

• An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.

• Medical Flexible Spending Accounts available.

• Dependent Care Flexible Spending Accounts available.

• Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).

• Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.

• 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.

• Paid Time Off (PTO)/Holiday

• CAN Based Employees

• Employer paid Life and Accidental Death Insurance

• Contribution to Health Care Spending Account

• Dependent Life Insurance

• Optional Life Insurance

• LTD Insurance

• Drug and Paramedical Coverage

• Dental Insurance

• Vision Insurance

• EAP

• AUS Based employees

• Superannuation rate of 12%

• Monthly stipend of $400 AUD to purchase private medical insurance

• UK Based Employees (via EPG)

• Pension - Aegon

• Passageways/OnBoard contributes 8% of the employee’s basic salary

• Employees can contribute up to 100% of salary subject to max limits

• Enrolled from Day 1 of employment

• Private Medical Insurance

• Life Assurance

• Income Protection

• Critical Illness

• Employee Assistance Programme

• Serious Illness Benefit

• Help@Hand

• Cashplan

Diversity Statement - Culture of Togetherness:

At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.

OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We  do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Interview Transparency & Technology Disclosure

We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: Independent Contractor – CPT-11416 Real Estate Lead Follow-Up, CRM & Business Support Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

An experienced East Bay, California residential real estate agent is seeking a reliable, proactive and organized VA to primarily handle outbound calling, lead follow-up, CRM management and appointment setting, with secondary support for Canva, social media, email marketing and general administrative tasks.

The client will provide all leads and prospect lists to be called. The VA is not responsible for sourcing or generating lead lists.

This is intended to be a long-term position, with the opportunity for increased hours and responsibilities based on performance and business needs.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Outbound Calling & Lead Follow-Up

• Conduct cold and warm outbound calls to client-provided leads and prospect lists.

• Follow client-approved scripts, talking points and processes.

• Qualify basic interest, motivation, timeframe and real estate needs.

• Consistently follow up with prospects and existing leads by phone, text and/or email as directed.

• Nurture leads requiring future follow-up.

• Schedule qualified buyer and seller appointments with the agent.

• Promptly identify interested or time-sensitive prospects requiring agent attention.

• Record detailed notes, dispositions, next steps and follow-up dates.

CRM Management

• Maintain accurate records in Follow Up Boss.

• Update lead stages, tags, notes, tasks and follow-up activities.

• Organize and clean CRM records as needed.

• Ensure leads requiring future follow-up do not fall through the cracks.

• Maintain organized prospect information and follow-up schedules.

• Provide basic activity reporting on calls, conversations, follow-ups and appointments.

Canva & Social Media Support (Secondary)

• Organize existing Canva files, folders, templates and marketing assets.

• Update and refresh existing Canva content and templates using established branding.

• Make basic updates such as photos, dates, prices, property information and status changes.

• Graphic design and original Canva content creation are not required.

• Assist with refreshing, repurposing, organizing and scheduling approved social-media content.

• Canva and social-media experience are preferred but not required; candidates must be willing and able to learn the client’s established processes and workflows.

Email & Administrative Support

• Update and send an existing Mailchimp newsletter approximately 1–2 times per month.

• Add approved market information, listings, articles and other provided content.

• Assist with file and document organization.

• Assist with listing/open-house marketing and follow-up as directed.

• Provide light business and administrative support.

• Take on additional recurring operational tasks as the role develops.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

Required:

• Cold calling or outbound customer communication experience.

• CRM experience.

• Strong verbal and written English.

• Strong organization and follow-up skills.

• Professional telephone presence.

Strongly Preferred:

• U.S. residential real estate experience.

• Real estate cold-calling, lead follow-up or appointment-setting experience.

• Follow Up Boss experience.

• Canva familiarity.

• Social-media scheduling/management experience.

• Mailchimp experience.

• General business or executive administrative support experience.

IDEAL CANDIDATE PROFILE

• Excellent spoken and written English.

• Natural, professional and personable phone presence.

• Confident and comfortable making outbound cold and warm calls.

• Strong follow-up and appointment-setting ability.

• Well-organized, reliable and detail-oriented.

• Comfortable working independently within a CRM.

• Able to take initiative after learning the client’s processes.

• Professional and personable when communicating with homeowners and clients.

• Able to follow established systems while recognizing items that require the agent’s attention.

• Willing and able to learn Canva, social media, and other business workflows as needed.

• Interested in a long-term role with the potential for increased hours and responsibilities.

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED:

• Follow Up Boss or comparable CRM experience

• Email & Calendar platforms

• Microsoft Office / Google Workspace

• Preferred or Willing to Learn:

• Canva

• Mailchimp

• Meta Business Suite

• Instagram/Facebook

• Other designated marketing or social-media tools

Work Schedule

• Contracted Hours per Week: 10 Hours, with potential to increase toward 20 hours/week

• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)

• Daily Working Time: TBD Late Morning / Early Afternoon PST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work

• This is not an offer of employment; contractors are not employees of 20four7VA or any client

• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support

• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level

• Contracted Hours per Week: 10 hours/week, with potential to increase toward 20 hours/week

• Daily Working Time: TBD Late Morning / Early Afternoon PST

• Scheduled Working Days: Monday-Friday

• REPORTING TO/POC: To Be Determined

• Number of VAs: 1

• GENDER PREFERENCE: None

• LANGUAGES SPOKEN/PREFERENCE: English

• ACCENT PREFERENCE: Level A-B (Native or near native English accent)

• REGION PREFERENCES: Any

What we offer

• Competitive rates

• Weekly payments

• Various open roles are available

• Free training and upskilling

• Constant support and guidance

• A vibrant community always ready to support you

• And more!

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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CPT-11482 - GTM / Sales Operations VA – [Business Support /Junior Level] (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

Client’s company is seeking a highly organized and proactive GTM / Sales Operations Virtual Assistant to help manage and advance the sales pipeline from post-call follow-up through close, while also keeping the company’s automated go-to-market processes running smoothly.

This role is focused on pipeline ownership, sales follow-through, CRM management, lead triage, AI-assisted workflows, and process monitoring. You will work closely with the founders, who lead sales calls and close deals, while you ensure that opportunities continue moving forward and that no prospect is lost due to silence, missed follow-ups, or process gaps.

The ideal candidate has hands-on GTM, sales operations, SDR, account coordination, or agency experience and is comfortable working independently, making decisions, and identifying issues before they become problems.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Sales Pipeline & Deal Management

• Own the sales pipeline from post-call follow-up through close.

• Send timely and personalized follow-up emails within 72 hours of sales calls.

• Coordinate and schedule next steps, meetings, demos, and follow-ups directly on calendars.

• Monitor prospects who become unresponsive and execute thoughtful, value-driven re-engagement campaigns.

• Move interested prospects and pilots toward specific, actionable launch dates.

• Identify opportunities where additional stakeholders should be brought into the conversation to avoid single-threaded deals.

• Monitor deal activity and ensure every opportunity has a clear and appropriate next step.

• Keep CRM stages, notes, activities, and deal status accurate and aligned with the actual state of each opportunity.

• Identify deals at risk of stalling and proactively take action to keep them moving.

GTM Operations & Workflow Management

• Work daily through automated GTM queues, including:

• AI-drafted follow-ups awaiting review

• Inbound leads awaiting triage

• Prospect enrichment awaiting approval

• Review and approve or revise AI-generated customer communications before they are sent.

• Ensure messaging is accurate, professional, aligned with company voice, and appropriate to the prospect’s situation.

• Monitor automated workflows and identify broken, delayed, or ineffective processes.

• Flag issues such as backed-up queues, emails that were approved but not sent, inaccurate CRM stages, or automation outputs that are not being acted upon.

• Escalate significant process issues with a clear explanation and recommended solution.

• Develop a strong understanding of the company’s GTM workflow and become a reliable point person for ensuring the system is functioning properly.

Lead Research & CRM Management

• Triage inbound leads and provide a concise reason or recommendation for each lead.

• Build, research, and enrich prospect lists using Attio, Clay, and other relevant tools.

• Review prospect information for accuracy and completeness.

• Maintain clean, organized, and up-to-date CRM records.

• Track activities, communication history, next steps, and relevant prospect information.

• Assist with improving data quality and identifying gaps in prospect or account information.

AI-Assisted Workflows

• Work with AI tools daily to support sales and GTM operations.

• Review, fact-check, edit, and improve AI-generated emails and other outputs before they are used.

• Use AI tools to improve efficiency while maintaining human judgment and quality control.

• Identify instances where AI-generated information is inaccurate, incomplete, or inappropriate and correct them before anything is sent or acted upon.

• Never rely on AI output without reviewing it for accuracy, context, tone, and relevance.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• 2+ years of experience in sales operations, SDR/BDR support, account coordination, lead generation, GTM operations, or a similar role.

• Demonstrated experience managing or coordinating a sales pipeline and working opportunities toward a defined next step or close.

• Strong hands-on experience using a CRM on a daily basis.

• Ability to describe a specific sales opportunity or process you helped move forward, including measurable results or metrics.

• Excellent written and spoken English, with strong attention to tone, clarity, grammar, and accuracy.

• Strong judgment and the ability to make decisions independently within established guidelines.

• Highly organized and exceptionally detail-oriented, with a strong ability to follow through and prevent tasks or opportunities from falling through the cracks.

• Proactive mindset with the ability to identify problems and take action without waiting for instructions.

• Comfortable working with AI tools and AI-generated content on a daily basis.

• Experience with Attio, Clay, or similar CRM, prospecting, enrichment, and sales automation platforms is a strong advantage.

• Strong analytical and problem-solving skills.

• Ability to manage multiple opportunities, tasks, and priorities simultaneously.

• Willingness to take ownership of outcomes rather than simply completing assigned tasks.

• Must be available to work 40 hours per week with significant overlap with U.S. Eastern business hours.

Important Note This is not a traditional administrative support or cold-calling role. The position is closer to Sales Operations / GTM Operations, with a strong emphasis on judgment, ownership, follow-through, and keeping the sales machine moving. The company uses automation and AI extensively, but human review and approval are required for customer-facing communications and important GTM decisions.

Work Schedule

• Contracted Hours per Week: 40 Hours

• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)

• Daily Working Time: EST, TBD.

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work

• This is not an offer of employment; contractors are not employees of 20four7VA or any client

• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support

• REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level

• Contracted Hours per Week: 40 hours/week

• Daily Working Time: TBD, EST

• Scheduled Working Days: Monday-Friday

• REPORTING TO/POC: To Be Determined

• Number of VAs: 1

• GENDER PREFERENCE: None

• LANGUAGES SPOKEN/PREFERENCE: English

• ACCENT PREFERENCE: Near Native

• REGION PREFERENCES: Philippines

What we offer

• Competitive rates

• Weekly payments

• Various open roles are available

• Free training and upskilling

• Constant support and guidance

• A vibrant community always ready to support you

• And more!

About Rewards Network

Celebrating 41 years in business, Rewards Network has helped restaurants increase their revenue, traffic, and customer engagement through our innovative financial, marketing services, and premier dining rewards programs. We connect diners to fantastic restaurant experiences by offering unique card-linked offers.  Our offers leverage advanced technology and powerful data analytics, providing value to our restaurants, diners, and strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you will find a passionate and diverse group of professionals that enjoy working collaboratively, solving problems, and taking ownership of not only their own careers and success, but the success and continued growth of the organization. We take pride in partnering with the world’s most powerful loyalty programs to bring full price paying customers and better ways to access working capital options to local restaurants. We offer a challenging and rewarding environment where you can maximize your potential.

Job Overview

We have an exciting opportunity for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team! The team serves as a strategic advisor to executive leadership, driving financial decision-making, long-term value creation, and operational excellence across the company. We are seeking a highly analytical, commercially minded, and collaborative Senior Financial Analyst to serve as the primary finance business partner for the Marketing and Partnerships teams.

In this highly visible role, you will drive business growth by analyzing consumer marketing offers, incentives, and go-to-market strategies and providing data-driven recommendations that balance the company’s financial goals with the needs of its partners, members, and restaurants to create value for all stakeholders. This role requires innate curiosity, an analytical mindset, strong technical capabilities, and excellent communication skills to discover, communicate, and create transformative business value.

What you’ll bring to the table: (Responsibilities)

•    Collaborate with senior leaders and teams across Marketing, Partnerships, Finance, and Accounting as the go-to, trusted financial advisor

•    Develop scalable reporting, dashboards, and analytics that improve visibility and afford actionable insights

•    Prepare executive-level analyses and recommendations for the leadership team including strategic reviews, investment proposals, and key business initiatives

•    Create and maintain automated, driver-based, financial offer models that optimize offer performance across offer activation, revenue, and costs

•    Own the offer economics and budgeting process, ensuring financial viability, profitability, and maximizing business value

Do you have the right mix of ingredients: (Requirements)

•    5+ years of progressive experience in FP&A, corporate finance, investment banking, consulting or related analytical roles

•    Experience supporting Sales, Partners, Marketing, or Strategic initiatives

•    Advanced financial modeling, forecasting, and business analysis skills

•    Expertise to translate complex analyses into clear, actionable executive-level recommendations

•    Ability to manage multiple priorities and thrive in a fast-paced, complex, and evolving environment

Preferred Skills

•    Experience in pricing strategy, offers designing, promotion and campaign performance analysis, revenue and margin optimization, customer segmentation, profitability analysis, product portfolio optimization, market share analysis, and/or other advanced quantitative analyses to drive data driven business initiatives

•    Strong combination of finance, computer science, or data analytics expertise, with hands-on experience in Power Query, SQL, DAX, Python and PowerBI

•    Advanced business or finance credentials (MBA or CFA preferred)

What you’ll love about us:

• This is a full time, exempt position, and the base compensation for this opening is expected to be $90,000-$115,000, depending on level, candidate experience, skills and other factors. This position is eligible for a 10% bonus with a total compensation of $99,000-$126,500.

• Competitive Paid Time Off and company holidays

• Generous dining reimbursement when you dine with our restaurant clients

• 401(k) plan with a company match

• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)

• Partnership with Rx n Go, offering certain prescriptions for free

• Dental plan options and a vision plan

• Flexible Spending Accounts and a pre-tax commuter benefit program

• Accident, Critical Illness, and Hospital Indemnity Insurance Plans

• Short Term and Long Term disability

• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance

• Employee Life Assistance Program

• Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$90,000—$115,000 USD

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

This role is part of Genius’ team that helps sports leagues and teams boost performance on and off the field using cutting-edge tech, analytics, and visual insights.

We are looking for a Streaming Technical Support Analyst to become an essential part of our team, providing top-tier assistance for the Genius Sports Video Streaming Product. This role is pivotal in maintaining high-quality streaming services for our customers and partners worldwide.

WHAT YOU’LL DO

• Live Stream Support: Respond to and resolve live streaming issues escalated by customer support.

• Technical Troubleshooting: Analyze and troubleshoot streaming problems for live and no live content.

• Collaboration & Communication: Interact with global teams and departments; communicate effectively with clients and third-party providers using Zendesk, Slack, and Emails.

• Monitoring & Reporting: Perform setup, checks, and continuous monitoring of live events; contribute to daily reporting processes.

WHAT YOU’LL BRING

• Strong analytical mindset with the ability to investigate, troubleshoot, and resolve product-related issues in a fast-paced environment.

• Proven ability to manage multiple priorities, balancing urgency and impact effectively.

• Hands-on experience with SQL, Python, and tools such as JIRA, Confluence, Zendesk, Postman (API calls), and Grafana.

• Professional fluency in English, with the ability to communicate clearly across global teams.

• Technical background through formal education or equivalent practical experience.

• Experience in technical support, service, or customer-facing technical roles.

• Detail-oriented problem solver with a proactive and ownership-driven approach.

IT WILL BE A BONUS IF YOU KNOW

• Passion for sports and interest in the sports tech ecosystem.

• Experience collaborating with distributed, international teams.

• Flexible mindset with availability to support a 24⁄7 environment, including weekends if required.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Role Summary

The Provider Support Coordinator supports the Practice Access Management (PAM) team at the intersection of data quality and provider engagement. This role is equally operational and customer-facing: Provider Support Coordinators execute data and administrative workflows in Salesforce in addition to conducting structured outbound outreach to provider offices on behalf of BlinkRx.

PSCs are often the first point of contact a provider office has with BlinkRx, and play a critical role in establishing the foundation for PAM-led growth. The ideal candidate is detail-oriented and process-driven, with strong communication skills and confidence engaging professionally with provider offices.

Responsibilities

Data Quality & Account Management

• Create, update, and maintain provider accounts and contacts in Salesforce following standardized processes to keep practice records accurate and complete.

• Clean up records by fixing duplicate accounts and contacts, correcting associations, reassigning holding-account contacts, and ensuring proper account hierarchy.

• Complete and validate required account and contact fields so downstream workflows and automation function as expected.

• Monitor automated workflows and alerts; investigate and resolve issues flagged by systems or the PAM team.

• Flag recurring issues, data inconsistencies, or process gaps and share them with the appropriate partners for follow-up.

Provider Engagement & Outreach

• Make outbound calls to provider offices to support marketing opt-ins, confirm communication consent, and verify key practice and contact details.

• Conduct introductory outreach to new accounts — introduce BlinkRx, gather key office and workflow information needed for PA processes, and lay the groundwork for PAM-led growth efforts.

• Recognize when a provider shows interest or requires follow-up during outreach and document relevant context.

• Ensure clear, timely handoffs to the PAM team with accurate notes to support successful engagement.

• Reach out to existing accounts at key points in the relationship lifecycle to surface growth opportunities and keep account data current ahead of PAM follow-up.

• Triage and resolve inbound requests from the pharmacy team that require direct outreach to HCP offices.

Qualifications

Required

• 1–3 years of experience in operations, administrative support, data entry, or sales operations

• Strong attention to detail and data accuracy

• Experience with CRM platforms (Salesforce preferred)

• Excellent communication skills; comfortable conducting efficient, professional outreach with provider offices

• Strong organizational and multitasking ability

Preferred

• Healthcare operations or provider data experience

• Familiarity with Salesforce

Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Money Movement & Card Ledger team is looking for a passionate Software Engineer to help build the tools and systems that we use to manage money movement, bank data integration & merchant data. Affirm Card is Affirm’s newest financial product that marries the functionality of a debit card with access to Affirm’s buy now pay later financing options. Our ability to move money effectively is critical to our ability to reach new customers and improve financial lives. We work closely with experience, data science, product, and a wide range of engineering teams to both leverage existing systems and build new systems.

This role requires a high level of technical capability, strong cross functional communication, and a creative mindset. Our work needs to be correct, scalable, and extensible. Our job is to have an industry leading money movement system to empower our product.

Affirm is experiencing explosive growth with millions of customers across thousands of merchants in-store and online, and your contributions will be a key enabler of that growth. Come join us as we build a beloved, lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!

What you’ll do

• You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.

• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.

• You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.

• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.

• You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.

• You will help develop talent on your team by providing feedback and guidance, and leading by example.

What we look for

• You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.

• You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.

• You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.

• You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.

• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.

• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Base Pay Grade - N

Equity Grade - USA 9

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA Pacific base pay range (CA, WA, NY, NJ, CT): $195,000 - $255,000

USA Sapphire base pay range (all other U.S. states): $173,000 - $233,000

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses

• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year

• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network

• 2025 Fivetran Partner of the Year (4th consecutive year)

• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status

• 2026 KNIME Customer Excellence Partner of the Year

• Preferred Partner in the Anthropic Claude Partner Network

• #1 Partner in Snowflake Advanced Certifications

• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)

• Recognized as an award-winning workplace in the US, India and LATAM

The AI & Data Strategy Architect will be responsible for advising clients on how to utilize data and AI to drive business transformation and competitive advantage. This individual will create data and AI strategies aligned to client goals, design implementation roadmaps, and guide organizations through adoption of advanced data platforms, machine learning solutions, and responsible AI practices. The role demands strong executive presence, a deep understanding of cloud ecosystems and modern data architectures, and a proven ability to lead cross-functional teams. Additionally, the strategist will help build and expand the Advisory practice by developing offerings, cultivating client relationships, and mentoring high-performing teams in a rapidly evolving market

Required Experience:

• 8+ years as a hands-on AI & Data Strategy Leader who has led AI & Data Strategy engagements.

• 4+ years previous Consulting leadership experience working with external clients, with the ability to multitask, prioritize tasks, and work across a variety of projects.

•  Understands the evolving AI capabilities in the industry, including their applications and how to leverage them effectively to help clients increase revenue, improve customer experience, or introduce new products to the market.

• Brings vertical/industry expertise to bear, in making Strategic recommendations, given the nuances of each industry, e.g. Financial Services, Healthcare, Retail.

• Experience engaging senior stakeholders, including members of the C-suite.

• Functional Strategy Leadership expertise and/or exposure, including:

• Identification and prioritization of business-focused opportunities.

• Expertly balancing technical, organizational, and process recommendations.

• Developing and sequencing long-term roadmaps.

• Designing future state operating models.

• Designing processes for effective data and analytical asset management.

• Developing business cases with return on investment in mind.

• Making recommendations that resonate with organizations, and have a clear story behind why we are making them.

• Adept at making technical recommendations that are tied to business outcomes, including but not limited to the following areas:

• Adept at making technical recommendations that are tied to business outcomes, including but not limited to the following areas:

• Cloud computing.

• Data platform development.

• Integration patterns.

• Data quality resolution.

• Data Governance.

• Privacy and security.

• Regulatory needs.

• Experience prioritizing use cases by value and complexity, conducting SWOT analysis, and bringing the confluence of capability and industry, to inform recommendations.

• Can communicate relatively technical concepts to a non-technical audience verbally clearly and concisely.

• Has facilitated discovery sessions and workshops, ensuring a focus on business value to keep all participants aligned on the objectives.

• Had led “art of the possible” sessions to bring insights into what other organizations are doing within an industry, and to inspire client stakeholders.

• Able to guide on technology rationalization decisions, taking into account criteria such as total cost of ownership (TCO) and business need in mind.

• Knowledge of industry-wide strategy frameworks, principles, and best practices.

• Knowledge of global privacy requirements, e.g. GDPR, CCPA.

• Proven ability to lead and manage a team of Business Analysts, Technical Architects, Data Engineers, and Change Leaders while fostering internal growth through coaching, mentoring, and performance management.

• Proven track record of collaborating with client stakeholders, technology partners, and cross-functional sales and delivery team members across distributed global teams, ensuring seamless, successful project delivery outcomes.

• Ability to create strong cross-practice relationships to drive customer success.

• Exhibits a strong sense of ownership in resolving challenges, committed to ensuring exceptional outcomes for all aspects of project execution.

• A vision for how the Data and AI industry is evolving, and the value that evolutions will bring to the organizations that we serve.

• Strong client-facing written and verbal communication skills and experience; ability to deliver presentations with compelling storylines, tailored to the target audience, from technical stakeholders through to executive teams.

• Ability and willingness to travel up to 50% per month

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least September 7th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

The Senior Program Manager  will help build ‘one team’ across Fiber by assuring all cross-functional groups work as one unit towards common goals.  In this role you will partner on cross-product and cross-team initiatives, working closely with cross-functional team members. As you partner with team members you will work to refine and develop our projects all the way from ideation, development, and training, to testing to full market launches. On a day to day basis you will be on-the-ground executing complex projects that bring internet access to people. Most importantly, you’re having fun, thriving in ambiguity, and enjoying being part of a great team!

In this role, you’ll:

• Manage multiple interdependent projects of moderate to high complexity, customer impact and scope, with a wide range of cross-functional partners.

• Present weekly project updates to organizational and executive leadership to ensure we meet project deadlines

• Drive project delivery, build consensus and challenge proposals when appropriate.

• Oversee system readiness testing, or “SRT” and market readiness testing or “MRT”.

• Anticipate and creatively solve or escalate roadblocks when they arise

• Create executive reporting within a given template and timing cycle.

At a minimum, we would like you to have:

• Bachelor’s degree or equivalent practical experience

• 10 years of project management, product management, operations or consulting experience.

• Experience presenting to executives and managing detailed minutiae with subject matter experts.

• Direct experience creating multiple program project plans simultaneously and active management of program risks, action items, issues, dependencies and decisions logs.

It’s preferred that you have:

• 5+ Years of experience within the telecommunications industry

• MBA, Bachelor’s degree or a PMP Certification.

• Experience in deploying data and/or communications products to commercial or consumer customers.

• Experience tracking successful processes to determine current process states, and facilitating cross-functional process re-design sessions for improved efficiency, reduced costs, risk mitigation, etc.

The US base salary range for this full-time position is between $160,000 - $229,600 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing ouraccommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.

About the Role

The Security Coach is a client-facing security advisor responsible for helping customers improve their security posture through recurring coaching, tactical deep-dives, roadmap planning, and practical guidance. In this role, you will partner closely with customers, Quisitive MDR/SecOps teams, Customer Success, and technical consultants to translate security insights, Microsoft telemetry, compliance requirements, and threat trends into clear, actionable recommendations.

This role supports Quisitive’s Spyglass managed security service offering by helping customers understand their current security state, prioritize improvements, and drive adoption of Microsoft security capabilities in a way that aligns with their business goals, risk profile, licensing, and operational needs.

As Microsoft continues to expand AI-powered capabilities across the security and productivity landscape, this role will also help customers understand emerging AI security and governance considerations related to Microsoft Copilot, AI-enabled workloads, and agent-based technologies. While AI security is not the primary focus of the role, the Security Coach will help customers balance innovation, security, compliance, and risk as they adopt these solutions.

What You’ll Do

• Lead recurring customer security coaching sessions, including tactical reviews, advisement sessions, and executive-level security discussions.

• Review threats, incidents, posture trends, identity risks, compliance insights, and Microsoft security telemetry to identify meaningful areas for improvement.

• Translate technical findings into clear, business-focused recommendations, roadmaps, and next steps.

• Partner with MDR/SecOps, Customer Success Managers, consultants, and analysts to align customer priorities, risks, workstreams, and communication plans.

• Help customers improve their understanding of their security environment and the effectiveness of their tools, processes, and controls.

• Review and provide guidance across Microsoft security capabilities, including Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, Microsoft Purview, Conditional Access, MFA, PIM, email security, insider risk, and cloud app governance.

• Provide guidance on emerging AI security and governance practices related to Microsoft Copilot, AI-powered workloads, and agent-based technologies.

• Build and maintain customer-specific security roadmaps tied to licensing, budget, risk priorities, compliance drivers, and measurable outcomes.

• Conduct security architecture and adoption planning to help customers optimize the value of their Microsoft tools and licenses.

• Analyze security trends and make recommendations related to external and internal threats, including malware, identity-based risk, data leakage, attack surface reduction, and emerging AI-related security risks.

• Prepare advisement materials, tactical decks, quarterly executive summaries, and customer-facing recommendations using evidence from dashboards, analytics tools, KQL queries, reports, and telemetry trends.

• Guide client conversations toward additional security enhancements, roadmap initiatives, and continuous improvement opportunities.

• Monitor customer security issues, escalations, and requests, validating context and converting learnings into repeatable guidance.

• Contribute to playbooks, best practices, and coaching materials while mentoring supporting consultants or analysts as needed.

• Develop foundational knowledge of Microsoft Agent 365 and related agent governance capabilities to support future customer discussions, assessments, and service offerings.

What You’ll Bring

• 8+ years of cybersecurity, cloud security, managed security services, or related technical advisory experience.

• Strong client-facing consulting experience. Must have advisory skills with the ability to build trust, lead conversations, and influence business and technical stakeholders.

• Experience working with Microsoft security products and capabilities, including Microsoft Defender XDR, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Purview.

• Experience reviewing security telemetry, dashboards, reports, incidents, identity risks, and compliance-related insights.

• Strong understanding of security frameworks and compliance drivers such as NIST CSF, CIS Controls, PCI, HIPAA, or similar standards.

• Ability to translate complex security data into practical, actionable recommendations for both technical teams and executive audiences.

• Strong business acumen with the ability to connect security priorities to customer goals, operational needs, and risk reduction.

• Excellent written, verbal, presentation, and executive storytelling skills.

• Strong problem-solving, decision-making, time management, and organizational skills.

• Ability to manage multiple customers, priorities, and workstreams in a fast-paced environment.

• A collaborative mindset with the ability to work across functional teams, including MDR/SecOps, Customer Success, consulting, and customer stakeholders.

• A high level of professionalism, ownership, and composure when managing deadlines, changing priorities, and customer-facing situations.

• A growth mindset, curiosity, and desire to continuously learn and adapt as the security landscape evolves.

• Familiarity with AI security, AI governance, Microsoft Copilot, or emerging security considerations related to generative AI, including data protection, identity governance, and responsible AI practices.

• Understanding of Microsoft security architecture principles including identity, data protection, compliance, Zero Trust, and cloud security governance.

• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience.

• Ability to travel periodically, up to approximately 10-15%.

What Would Set You Apart

• Microsoft security certifications such as SC-100, AZ-500, or related Microsoft Security, Compliance, and Identity certifications.

• Experience working in or alongside MDR, SOC, SecOps, or managed services teams.

• Experience with Enterprise Mobility + Security, Office 365 security features, Microsoft Defender for Endpoint, Defender for Cloud Apps, email security, and identity protection.

• Experience mapping compliance and security requirements to technical controls.

• Experience building customer roadmaps, executive security summaries, adoption plans, or measurable KPI-based improvement plans.

• Experience with Microsoft Copilot, Copilot Studio, AI governance initiatives, or security assessments related to AI-enabled workloads.

• Experience with Microsoft Entra Identity Governance, Privileged Identity Management (PIM), Microsoft Purview Information Protection, Data Loss Prevention (DLP), or related technologies used to secure AI and agent-based solutions.

• Relevant industry certifications such as CompTIA Security+, CEH, GSEC, CISSP, or CISM.

Why This Role Matters

Security Coaches are a critical connection point between our customers, Quisitive security teams, and the Microsoft security ecosystem. You will help customers move from insight to action by turning telemetry, threat trends, compliance needs, and technical findings into practical steps that improve security outcomes over time.

This is a role for someone who enjoys being both strategic and hands-on, someone who can lead customer conversations, interpret complex security data, build trust with stakeholders, and help customers make meaningful progress in protecting their business.

As our customers increasingly adopt Microsoft Copilot, AI-powered workloads, and agent-based technologies, you will also help them navigate emerging security and governance considerations while building your expertise in Microsoft Agent 365 and the evolving AI security landscape.

​

About Quisitive ​

​With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes. ​

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.

We’re looking for an Azure Security Consultant who enjoys solving complex challenges, working directly with clients, and staying current with Microsoft’s rapidly evolving security ecosystem. This role is ideal for someone who combines technical expertise with a consultative mindset and wants to make a meaningful impact on customer environments.

This is a remote position and can be based anywhere in the United States.  Prefer Central or Eastern time zones.

What You’ll Do

As an Azure Security Consultant, you’ll work with clients and fellow Quisitive consultants to design, implement, and optimize Microsoft security solutions across cloud, identity, endpoint, and data protection platforms.

• Partner with clients to understand security challenges, business objectives, and compliance requirements

• Configure and support Microsoft Entra ID, identity governance, and privileged access solutions

• Design and implement Conditional Access and Privileged Identity Management (PIM) strategies

• Deploy and optimize Microsoft Defender security solutions across identity, endpoint, email, and Microsoft 365 environments

• Assist organizations with security posture improvements using Microsoft security best practices

• Support endpoint protection, compliance, and device management initiatives through Microsoft Intune and Endpoint Manager

• Configure and support Microsoft Purview solutions for information protection, governance, and compliance

• Leverage Azure Log Analytics and security insights to monitor, investigate, and improve customer environments

• Develop and maintain PowerShell automation to improve efficiency and consistency

• Collaborate with architects, consultants, and customer stakeholders throughout project delivery

What We’re Looking For

We’re seeking someone who is passionate about technology, enjoys working with customers, and thrives in a collaborative consulting environment.

• 2-5 years of experience in Azure security engineering, including configuring security controls, monitoring environments, and responding to incidents

• Experience implementing and managing Microsoft security controls, monitoring solutions, and security best practices

• Hands-on experience with Microsoft Entra ID, identity governance, Conditional Access, MFA, and self-service password reset (SSPR)

• Experience with Microsoft Purview and information governance initiatives

• Knowledge of Microsoft Defender solutions, including Defender for Microsoft 365, Defender for Endpoint, Defender for Identity, and Defender for Cloud and Cloud Security Posture Management (CSPM)

• Strong communication and consulting skills with the ability to engage directly with customers

• Ability to understand business requirements and translate them into practical technical solutions

• Strong organizational and time management skills

• Experience working in customer-facing consulting engagements

• Ability to travel occasionally as required

Preferred Qualifications

• Experience working for a Microsoft-focused consulting or systems integration organization

• Knowledge of Exchange Online, Active Directory, and hybrid identity environments

• Experience with Microsoft Sentinel

• PowerShell, Azure Automation, and Kusto Query Language (KQL)

• Data Loss Prevention (DLP) and Microsoft Information Protection (MIP) solutions

• Network security experience

• Microsoft security certifications such as SC-100, SC-200, SC-300, SC-400, or AZ-500

​US Citizens and those authorized to work in the US are encouraged to apply.  We are unable to offer sponsorship at this time.

About Quisitive ​

​With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes. ​

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.

Spyglass is Quisitive’s Security-as-a-Service offering — a modern, insight-driven approach to managed security that goes beyond alerts and tickets. In this role, you’ll help customers turn Microsoft Sentinel insights into better decisions and measurable risk reduction.

This is a remote position and can be based anywhere in the continental US.

About the Role

The Microsoft Sentinel Security Consultant is a customer-facing, advisory role focused on translating Microsoft Sentinel telemetry into clear, actionable security guidance. This is not a traditional SOC role. Instead, it’s designed for professionals who enjoy analyzing patterns, explaining security findings, and coaching customers on how to improve their security posture over time.

You’ll work closely with Spyglass Security Coaches, SecOps teams, and Customer Success Managers to help customers understand what Sentinel is telling them, why it matters, and what to do next.

What You’ll Do

Microsoft Sentinel Advisory (Primary Focus)

• Review and interpret Microsoft Sentinel incidents, analytics rules, detections, and trends for assigned customers

• Analyze recurring security signals to identify attack patterns, control gaps, and risk trends over time

• Develop, read, and explain KQL queries, workbooks, and Sentinel dashboards

• Partner with MDR and SecOps teams to validate detections, distinguish real risk from noise, and convert findings into advisory recommendations

• Guide customers on how to act on Sentinel insights, not just respond to alerts

Security Coaching & Advisory

• Support and contribute to monthly Spyglass security coaching sessions

• Translate technical Sentinel outputs into clear, business-relevant narratives

• Participate in executive and technical security advisory discussions

• Contribute to customer security roadmaps informed by Sentinel-driven insights

Platform & Control Alignment

• Assess customer security posture across Microsoft Sentinel, Microsoft Defender XDR, and Entra ID

• Map Sentinel findings to security frameworks such as NIST CSF and CIS Controls

• Identify gaps in telemetry, detection coverage, and control effectiveness

Delivery & Collaboration

• Support Spyglass flex work by helping scope, estimate, and validate customer security engagements

• Develop customer-facing materials such as security narratives, coaching decks, and Sentinel-backed summaries

• Collaborate closely with Security Coaches, Customer Success Managers, and SecOps teams

What We’re Looking For

Required Qualifications

• Hands-on experience with Microsoft Sentinel, including incident review, analytics rules, workbooks, and KQL

• Working knowledge of Microsoft Defender for Endpoint, Identity, Office 365, Cloud Apps, and Entra ID

• Ability to communicate security insights clearly to non-SOC and business audiences

• Experience in a consultative or advisory security role

• Strong ownership mindset and customer-focused communication skills

• Ability to work with and balance workload with multiple customers

Preferred Qualifications

• Experience delivering recurring security coaching or advisory services

• Familiarity with NIST CSF and CIS Controls

• Experience supporting regulated industries such as healthcare or financial services

• Microsoft security certifications (SC-200, SC-300, SC-400, AZ-500)

​

US Citizens, Green Card holders and those authorized to work in the US are encouraged to apply.  We are unable to offer sponsorship at this time.

About Quisitive ​

With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes. ​

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

The Senior Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. You’ll own and manage a portfolio of customer relationships across industries, ensuring satisfaction and long-term value through strategic engagement, and apply your understanding of cybersecurity practices, third-party risk, our platform, and proactive customer success methodologies to deepen relationships, expand usage, and grow revenue.

What You’ll Do

• Drive strategy and tactical execution, aligning customer conversations to their cybersecurity and risk management objectives.

• Act as a trusted advisor and subject matter expert on the SecurityScorecard platform and cybersecurity risk domains.

• Drive retention and expansion within your account portfolio, including accurate forecasting and close collaboration with internal Sales teams.

• Own renewals quote to cash for your book of business, largely without needing Sales engagement.

• Identify opportunities to increase customer value through platform adoption, new use cases, and expanded engagement.

• Build and nurture relationships across the entire client organization, from daily users to C-suite, facilitating executive-level connections to foster account growth.

• Represent the voice of the customer in product feedback and service delivery discussions.

• Travel to strategic accounts as needed (~35–40%), including in-person visits twice a year for each account over $100K ARR.

Required Qualifications:

• Bachelor’s degree.

• 5–7 years in account management, customer success, technical account management, or a similar customer-facing role — non-negotiable for the senior title.

• Solid understanding of cybersecurity or third-party risk management practices; strong technical aptitude to translate platform capability into business value from the customer’s perspective.

• Demonstrated ownership of renewals, including quote-to-cash mechanics, with minimal Sales involvement.

• Strong written and verbal communication skills combined with meticulous organizational skill.

Preferred Qualifications:

• Proven success developing and expanding relationships with customer stakeholders, including executives.

• Cyber insurance experience.

• Experience leading strategic account planning, QBRs, and upsell/cross-sell initiatives.

• Demonstrated ability to grow annual recurring revenue (ARR) through consultative account management.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $160,000 - $200,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Job Description

We’re looking for an experienced Reward professional to join AJ Bell as our new Head of Reward.

This is an exciting opportunity to take ownership of the Reward agenda within a UK listed financial services business with ambitious growth plans. You may already be operating at Head of Reward level, or you could be an experienced Senior Reward Manager or Reward consultant looking for the opportunity to step into your first Head of Reward role.

What’s important is that you bring strong technical Reward expertise, particularly across executive remuneration and listed company reward, alongside the confidence and ambition to build relationships at the highest levels of the organisation and shape our future Reward strategy.

As Head of Reward, you will be responsible for the development, implementation and management of AJ Bell’s Reward strategy across executive and wider employee Reward. This includes base pay, incentives, benefits, share plans and executive remuneration, ensuring our approach supports our business strategy while meeting UK regulatory and corporate governance requirements.

This is a hands on leadership role offering significant exposure across the business. You’ll work closely with our Group People Officer, Executive Committee and senior leadership team, as well as supporting our Remuneration Committee and Board.

What you’ll do:

• Shape our Reward strategy: Work closely with the Group People Officer and senior stakeholders to develop and deliver a competitive, sustainable and compliant Reward strategy that supports AJ Bell’s continued growth, talent strategy and employee engagement.

• Lead on executive remuneration: Take ownership of executive and senior management Reward, including annual bonus arrangements, LTIPs and other incentive plans. You’ll support the development of recommendations and papers for the Remuneration Committee and help ensure our remuneration disclosures meet UK Corporate Governance Code and Listing Rules requirements.

• Support RemCo and Board governance: Provide high quality Reward analysis and recommendations to support senior decision-making, working with the HR Director, RemCo and Board. You’ll also support engagement with shareholders, investors and proxy advisers on executive remuneration matters where required.

• Own our annual Reward activity: Lead key Reward processes including annual salary and bonus reviews, benchmarking and Reward analysis, ensuring our approach remains competitive, equitable and aligned with our business objectives.

• Develop wider employee Reward: Review and evolve our pay structures, Reward policies and broader employee proposition, using market insight and data to ensure we continue to attract, motivate and retain great people.

• Lead Reward governance and compliance: Ensure our Reward policies and practices meet relevant legislative, regulatory and governance requirements, including those applicable to a UK listed and FCA regulated business. You’ll also play an active role in the preparation of the annual Directors’ Remuneration Report and associated disclosures.

• Oversee employee share plans: Take responsibility for our employee share ownership arrangements, including our Share Incentive Plan (SIP), Free Shares Award plan and CSOPs.

• Shape our benefits proposition: Oversee our employee benefits offering, including pensions, healthcare and life assurance, ensuring it remains competitive, valued by our people and cost effective.

What we’re looking for:

We’re open to candidates from both in-house Reward and specialist Reward consultancy backgrounds. You don’t necessarily need to have been a Head of Reward for a significant period. This could be the opportunity for an accomplished Senior Reward Manager or senior Reward consultant to take the next step in their career.

You’ll ideally bring:

• Strong Reward experience, with particular depth in executive remuneration and incentive design.

• Current or very recent experience of working within, or advising, a UK publicly listed organisation, with a good understanding of listed company remuneration and corporate governance requirements.

• Experience of executive incentive arrangements, including annual bonus and LTIP design and operation.

• Exposure to Remuneration Committees and/or Boards, whether through preparing papers and recommendations, presenting or directly advising senior stakeholders.

• A good understanding of Directors’ Remuneration Reporting and the UK Corporate Governance Code.

• Broader Reward experience beyond executive compensation, which could include annual pay and bonus cycles, benchmarking, pay structures, employee incentives, share plans or benefits.

• Strong analytical skills and the ability to turn complex Reward information into clear, commercially focused recommendations.

• The credibility and communication skills to build trusted relationships with senior executives, HR colleagues and Board level stakeholders.

• A hands on approach and willingness to move between strategic thinking and detailed delivery.

Experience within financial services or another regulated environment would be advantageous, but isn’t essential if you bring strong listed company Reward experience.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 762,000 customers using our award-winning platform propositions to manage assets totalling more than £121.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK’s ‘Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

Our perks and benefits

• Competitive salary and discretionary bonus scheme

• Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme

• A choice of pension schemes with matched contributions up to 8% (9% after 2 years)

• Death in service scheme

• Buy As You Earn (BAYE) Scheme

• Annual Free Shares Award Scheme

• PMI

• Health Cash Plan

• Free gym membership

• Employee Assistance Programme

• Enhanced maternity, paternity, and shared parental leave

• Paid time off for volunteer work

• Charitable giving opportunities through salary sacrifice

• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more

• Professional qualification support

• And much, much more!

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we’d love to speak to you.

Job Description

We are actively recruiting a Senior Software Test Engineer to help us on our mission of striving to make investing easier for all. You will carry out testing across a wide range of processes and systems - UI, API, back office (workflow) processes, 3rd party systems and integrations between all of these systems including end to end testing. You will be able to deliver tested, resilient and performant code against a fast paced environment. Your role will be pivotal in helping us achieve our mission by developing, shaping and iterating our customer applications. Alongside this you will also be working with other software testers within the team to assist the Team Lead in balancing work flow and delegating tasks when required.

You will be working on a product that will help shape the way that people invest in order to secure their future financial wellbeing. Working in a highly focused application development team you will be responsible for delivering against key company goals not just a set of features. You will have the opportunity to impact and shape the way we build products.

Working in a small agile team will allow you to be both nimble whilst at the same time delivering value to the business. Our focus is on individuals and delivery rather than ceremonies and complex process.

Main responsibilities:

• Coaching/developing testers, reviewing their work (peer review), delegation of work and/or setting tasks/targets/objectives

• Carry out testing across a wide range of processes and systems - including UI, API, back office (workflow) processes, 3rd party systems and integrations between all of these systems including end to end testing

• Understand and interpret business, functional and technical requirements

• Understand AJ Bell products and processes, and relevant Financial Services legislation

• Have input into how solutions are developed and delivered using knowledge and expertise to help deliver the best possible outcome for the customer

• Execute test scripts and record results using software testing tools (JIRA/XRAY)

• Raising bugs in a timely manner with sufficient detail to be fixed/reproduced

• Working alongside Technical Leads and Testers from Project inception to create and implement appropriate test automation approach to complement the manual testing and overall project deliveries.

• Being involved in exciting new research projects and proof of concepts

• Supporting User Acceptance Testing and release to Production

• Knowledge of Agile working practices and ability to apply its practice

About you:

The below are the skills and tools that we use but we don’t expect you to have knowledge of everything, more a desire to learn and adopt these.

• Experience of working as a Senior Tester and delegating work to other testers within the team and being a first point of contact if they require help or assistance.

• Full understanding of the testing lifecycle & methodologies

• Create and design automated test scripts using the BDD methodology

• Maintain and enhance the existing automation frameworks

• Carry out exploratory testing within an Agile development environment

• Develop test tools, and extend test frameworks and test environments

• Proven experience testing APIs using integration tools

• Knowledge of Cypress, Gherkin, Page Object Model, PactumJS, TypeScript

• Technical understanding of processes under test and relevant related processes and the ability to test components

• An understanding of test automation concepts and their application

• Experience in CI / CD using tools such as Jenkins, Git, AWS CodePipeline

• Take an automation-first approach to test execution where possible

• Meticulous attention to detail

• Excellent communication skills and ability to communicate effectively with those in a technical role (e.g. developers) in addition to user

About AJ Bell

At AJ Bell, we believe investing should feel good. Whether you’re looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We’re one of the UK’s fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.

What we offer

• 26 days holiday, increasing with service, plus buy/sell scheme and bank holidays

• 7% pension with matched contributions

• Discretionary bonus scheme

• Share schemes, including free shares and BAYE

• Health Cash Plan and discounted private healthcare

• Free onsite gym

• Enhanced family leave, subject to qualifying criteria

• Travel and bike loan schemes

• Employee Assistance Programme

Life at AJ Bell

• Regular social events including summer and Christmas parties

• Learning and development opportunities tailored to you

• Casual dress code

• Friendly, supportive team environment

Our ways of working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work.

We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Agency information

This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

Job Description

We’re looking for a Banking Clerk to join our Finance team in Manchester, supporting day‑to‑day banking, cash processing, and regulatory reporting.

At AJ Bell, accurate control of cash and banking activity is critical to how we operate. This role is suited to someone with hands‑on experience in cashbooks or banking operations who enjoys detailed, structured work and takes pride in accuracy and control.

What you’ll be doing

• Monitoring corporate bank accounts and reviewing daily transactions

• Matching and recording bank transactions in the finance system

• Reconciling cashbooks to bank statements on a weekly and monthly basis

• Preparing cash flow forecasts and cash balance analysis

• Accurate processing and reconciliation of employee expenses, and corporate and director level credit cards

• Arranging payments in line with agreed processes such as sundry, credit cards, staff expenses, transfer offers and compensations to clients.

• Investigating and resolving reconciliation breaks

• Completing daily treasury and regulatory reporting

• Responding to finance inbox queries and supporting audit requests

• Actively contribute to month‑end routines across cash and reconciliations

What we’re looking for

• Strong attention to detail with good reconciliation skills

• Experience working with an ERP system (NetSuite or similar preferred)

• Experience using an Employee Expense system (Emburse professional or equivalent preferred)

• A high level of accuracy, organisation and attention to detail

• A methodical, organised approach to work

• Comfortable working to deadlines in a control‑driven environment

Requirements

• 6 GCSE’s minimum grade C including Maths and English (or equivalent)

• Experience in a banking, cashbook, or transactional finance role

About AJ Bell

AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors.

Today, over 762,000customers trust us to manage more than £121.5billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture.

What we offer

• Salary £28,000 - £30,000 per annum, depending on experience

• 25 days holiday, increasing with service + buy/sell scheme + bank holidays

• 6% Pension with matched contributions

• Discretionary bonus scheme

• Share schemes (including free shares and BAYE)

• Health Cash Plan and discounted private healthcare

• Free onsite gym

• Enhanced family leave (subject to qualifying criteria)

• Travel and bike loan schemes

• Employee Assistance Programme

Life at AJ Bell

• Regular social events including summer and Christmas parties

• Learning and development opportunities tailored to you

• Casual dress code

• Friendly, supportive team environment

Our ways of working

We offer hybrid working, with 3 days in office, 2 days at home per week.

For new starters, there’s an initial period of full-time office working to help you settle in and build relationships.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.

We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

The Senior Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. You’ll own and manage a portfolio of customer relationships across industries, ensuring satisfaction and long-term value through strategic engagement, and apply your understanding of cybersecurity practices, third-party risk, our platform, and proactive customer success methodologies to deepen relationships, expand usage, and grow revenue.

What You’ll Do

• Drive strategy and tactical execution, aligning customer conversations to their cybersecurity and risk management objectives.

• Act as a trusted advisor and subject matter expert on the SecurityScorecard platform and cybersecurity risk domains.

• Drive retention and expansion within your account portfolio, including accurate forecasting and close collaboration with internal Sales teams.

• Own renewals quote to cash for your book of business, largely without needing Sales engagement.

• Identify opportunities to increase customer value through platform adoption, new use cases, and expanded engagement.

• Build and nurture relationships across the entire client organization, from daily users to C-suite, facilitating executive-level connections to foster account growth.

• Represent the voice of the customer in product feedback and service delivery discussions.

• Travel to strategic accounts as needed (~35–40%), including in-person visits twice a year for each account over $100K ARR.

Required Qualifications:

• Bachelor’s degree.

• 5–7 years in account management, customer success, technical account management, or a similar customer-facing role — non-negotiable for the senior title.

• Solid understanding of cybersecurity or third-party risk management practices; strong technical aptitude to translate platform capability into business value from the customer’s perspective.

• Demonstrated ownership of renewals, including quote-to-cash mechanics, with minimal Sales involvement.

• Strong written and verbal communication skills combined with meticulous organizational skill.

Preferred Qualifications:

• Proven success developing and expanding relationships with customer stakeholders, including executives.

• Cyber insurance experience.

• Experience leading strategic account planning, QBRs, and upsell/cross-sell initiatives.

• Demonstrated ability to grow annual recurring revenue (ARR) through consultative account management.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $160,000 - $200,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Who we are

At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility — all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented — and we want to be the ones building it. For more information, visit www.domino.ai

What we are building

The IT team at Domino keeps our developers, engineers, and business units running at top efficiency. We make technology invisible,  seamlessly integrated into everyday workflows — and this contract role will help manage day-to-day IT systems and processes, from onboarding/offboarding to Tier 1 support.

What your impact will be

In your first year, you will:

• Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack IT channels for timely support

• Enhancing global onboarding: manage laptop provisioning/de-provisioning (Mac & Windows) through our third-party partner

• Supporting onboarding/offboarding: run global processes and deliver IT training to employees

• Securing access: administer identity providers (Google Workspace, Okta)

• Building scalable processes: document best practices and grow the IT Knowledge Base

What we look for in this role

• 5+ years in IT, including 2+ years implementing IT management software

• Proven ability to independently to execute IT operations end-to-end in a small, fast-paced environment (150–300 employees)

• Advanced expertise with MacOS, Windows, Microsoft Intune, JAMF, SAML/SSO, SCIM provisioning, SPF/DKIM, VPNs, and Azure/MSFT ADFS

• Security-first mindset with a strong bias toward reliability and edge-case thinking

• Proactive process improver who documents and future-proofs IT systems

• Strong communicator who partners well across teams

What we value

• We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success

• We believe in individuals who seek truth and speak the truth and can be their whole selves at work

• We value all of you that believe improving is always possible At Domino Everything is a work in progress – we can do better at everything

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply

#LI-Remote

About Pair Team

Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.

With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.

At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most

• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team

• Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs

About the Opportunity

As Director of Product Marketing, you will own how Pair Team connects its product to the people we serve. You sit at the intersection of product, growth, and the patient across our service lines and programs within Medicaid and Medicare and you own the work that turns a powerful care platform into patients who enroll, engage, and stay. You are the voice of the patient inside the company and the voice of the product in the market.

This is a hands-on role for someone who loves both the craft and the evidence behind it. You will build a deep, research-backed understanding of who our patients are and what they need, translate it into sharp positioning and messaging, and turn that into the welcome, onboarding, and lifecycle experiences that drive activation and retention. You will own the message architecture that our paid media, brand, care teams, and AI care advocate all draw from, and you will raise the bar on every patient-facing touchpoint.

You will be the two-way bridge between product and patient, translating what we build into language that resonates, and carrying patient insight and friction back into the roadmap so that we build the right things. You will partner closely with Product and Growth on go-to-market for new features and service lines, with Performance Marketing and Brand & Creative on the positioning and creative that lift conversion and lower acquisition cost, and with Clinical and Operations on patient experience and satisfaction. You will protect compliance and patient trust at every step.

This is a fully remote position reporting to the SVP of Growth & Marketing.

What You’ll Do

Patient & Market Insight

• Build a deep, continuously refreshed understanding of our patients and members across Medicaid and Medicare — who they are, what they need, and what moves them to enroll, engage, and stay.

• Own audience segmentation and voice-of-patient research, both qualitative and quantitative, and synthesize it into clear, actionable insight the whole company can use.

• Track the competitive and category landscape and translate it into how we position and differentiate.

Positioning, Messaging & Narrative

• Own Pair Team’s patient-facing positioning and value propositions across service lines, and the message architecture that paid media, brand, the care team, and our AI care advocate all draw from as a single source of truth.

• Craft messaging that resonates with real people — clear, human, and tested — and the narratives that make Pair Team easy to choose and easy to trust.

• Develop messaging and packaging for new audiences, programs, and markets as we expand.

Patient Experience & Lifecycle Marketing

• Own and elevate the patient journey end to end — welcome kits, onboarding, after-visit communications, and re-engagement — so more patients activate and stay engaged.

• Design lifecycle and member-communication programs across channels, partnering with Care and Operations to make every touchpoint feel personal and supportive.

• Treat activation and retention as products to be improved, not one-off campaigns to be run.

Product Partnership & Go-to-Market

• Serve as the two-way bridge between product and patient: translate Flora (our AI care advocate), Arc, and patient-facing experiences into clear patient language and assets.

• Carry patient insight, objections, and friction back into the product roadmap so we build what patients actually need.

• Lead go-to-market for new patient-facing features and service-line launches, end to end.

• Partner with Performance Marketing and Brand & Creative to lift conversion across the funnel — landing pages, intake flows, creative, social proof, and bilingual experiences.

• Run message and creative testing with statistical discipline, and define how product marketing’s impact is measured across conversion, activation, retention, and message performance.

• Build the feedback loops that turn results into sharper messaging, better experiences, and clearer roadmap signal.

What You’ll Need

• 6+ years in product or lifecycle marketing, including direct ownership of positioning, messaging, and go-to-market for a product or service.

• A proven track record of turning customer or audience insight into positioning and messaging that measurably moved conversion, activation, or retention.

• Strong qualitative and quantitative research skills — audience research, segmentation, and message testing — and the ability to synthesize them into a clear narrative.

• Excellent writing and storytelling; you can make complex things simple and write for real people, not just buyers.

• Experience partnering closely with product and design to shape a roadmap and launch new features or experiences.

• Comfort with data and measurement — funnel metrics, A/B testing, and cohort and retention thinking — and fluency partnering with analytics.

• Experience operating in early-stage, high-growth environments with high ambiguity, minimal process, and direct accountability for outcomes.

• A systems mindset — you improve outcomes with better research, messaging, and repeatable workflows, not just more output.

• Deep alignment with Pair Team’s mission and a commitment to advancing equitable care for underserved communities.

Bonus Points for any of the following:

• Consumer or direct-to-patient lifecycle marketing experience (welcome, onboarding, retention).

• Healthcare, Medicaid, Medicare, or other regulated-industry experience, with working knowledge of HIPAA and patient-outreach best practices.

• Experience marketing AI or technology products, especially to non-technical audiences.

• Bilingual (English/Spanish) or experience marketing to bilingual and multicultural audiences.

Our Values

Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.

Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.

Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.

Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.

Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Because We Value You

• Competitive salary: $180,000 - $200,000

• Equity compensation package

• Flexible vacation policy – take the time you need to recharge

• Comprehensive medical, dental, and vision coverage

• 401(k)

• 100% company-sponsored short and long-term disability and life insurance

• Subsidized backup childcare and caregiver supports through Wellthy

• Work entirely from the comfort of your own home

• Monthly $100 work from home expense stipend

• We provide the equipment needed for the role

• Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team

Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.

With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.

At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most

• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team

• Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs

About the Opportunity

As a Director of Revenue Cycle Management at Pair Team, you will play a critical role in building the RCM function that allows our technology-enabled service to improve healthcare access and outcomes for underserved communities. You will own RCM end to end — from eligibility and authorization through claims, denials, and collections — across Medicaid andMedicare. and other service lines. This is a hands on, build-it-yourself role for someone who can both set RCM strategy and get into the claims data themselves to find and fix collection gaps. You’ll build the team, systems, and processes that let RCM scale alongside a fast-growing, mission-driven company.

This is a fully remote position reporting up to the VP of Finance and BizOps.

What You’ll Do

• Own the RCM function end to end across Medicaid and Medicare — from eligibility and authorization through claims, denials, and collections.

• Lead RCM strategy: team building, hiring/managing RCM staff, KPI development and reporting, and cross-functional collaboration with operations, product, and engineering to build supporting tooling and processes.

• Run deep analysis on claims data to identify gaps, drive remediation with cross-functional stakeholders, and improve collection rate and DSO.

• Manage patient billing and coinsurance collection processes

• Own denial management and appeals, driving down rejection and denial rates.

• Centralize eligibility verification, authorizations, and payer reporting under RCM.

• Work directly with payers and provider groups to remediate claims issues and manage payer reporting relationships.

• Partner with Finance on revenue reconciliation, cash application, and collections reporting.

• Ensure compliance with Medicaid and Medicare billing requirements.

• Select, implement, and optimize RCM systems to support multi-program billing and scale with growth.

• Build scalable, automated processes suited to a fast-moving startup.

What You’ll Need

• 8+ years of progressive Revenue Cycle Management (RCM) experience, with end-to-end ownership across eligibility/enrollment, charge capture, coding, claims submission, denials management, and collections.

• Deep, hands-on knowledge of Medicaid and Medicare billing across the full revenue cycle, ideally including FFS, risk-based arrangements, and other healthcare billing structures.

• Experience building and leading teams in a high-growth, early-stage startup.

• Highly analytical and self-sufficient: able to independently query and dig into claims data (no dependency on a separate analytics team), generate insights, and use them to drive collection rate improvements.

• Strong communication and collaboration skills across finance, accounting, operations, product, and engineering.

• Experience implementing RCM solutions such as Candid, Waystar, etc.

• Ownership mindset: drives results for the mission, business, and customer experience.

• Thrives in a fast-paced, complex, low-red-tape early-stage environment.

• Passion for serving individuals with complex chronic needs, including homelessness, severe mental illness, and substance use disorder.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.

• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.

• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.

• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.

• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Because We Value You

• Competitive salary: $185,000 - $215,000

• Equity compensation package

• Medical, dental & vision with HSA/FSA and company HSA contribution

• Remote-first with equipment and $100/mo home office stipend

• Flexible PTO and 12 paid holidays

• 100% company-paid life, disability & AD&D

• Backup childcare, caregiver concierge, and financial guidance resources

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Operations Executive — KSA

Exclusive Supply & Fulfillment  ·  Business & Operations, Saudi Arabia  ·  Remote, 6-day shift pattern

Saudi Arabia is Justlife’s fastest-growing market — and this role keeps its promise to every customer. As an Operations Executive on our KSA Exclusive Supply & Fulfillment team, you own the engine that makes “a life without chores” real: making sure every booking is matched, every customer is served, and our fulfillment numbers climb week after week. When supply is tight or a customer is at risk, you are the person who spots it early and fixes it.

If you like owning numbers, moving fast, and seeing the direct impact of your work on real customers, this is built for you.

What you’ll own (your outcomes)

• Fulfillment — drive fulfillment rate up by closing supply-demand gaps before they cost us a booking.

• Utilization & efficiency — keep professional utilization healthy and reduce unfulfillment week over week.

• Customer experience — resolve customer issues with empathy and speed so satisfaction scores keep rising.

• Data you can trust — own clean, accurate reporting on utilization, unfulfillment, and quality so the team decides on facts, not guesses.

• Proactive operations — run outbound calls to quality-grading standards and contribute to projects that make the operation faster and better.

Your first 90 days

• Weeks 1–2: learn our tools, CRM, and fulfillment metrics; shadow the team and own your first daily reports.

• Weeks 2–8: take full ownership of your fulfillment and utilization targets; start spotting and closing gaps independently.

• Weeks 9–12: lead a small efficiency improvement, and become a reliable go-to for customer escalations in your area.

What you must bring

• 1–3 years in operations or customer support, ideally in a fast-paced or startup environment.

• Fluent Arabic and solid working English — you’ll speak with customers daily.

• Genuine analytical rigor: comfortable in Excel/Google Sheets, reading metrics, and acting on what the numbers tell you.

Nice to have

• Experience in the service industry or an on-demand/marketplace business.

• Familiarity with CRM systems and operational tooling.

The honest part

This is a remote role on a 6-day shift pattern, because our customers are served seven days a week and supply needs real-time attention. It is intense and fast-moving — and it is one of the quickest ways to build deep operations expertise and grow your career in a scaling business. We tell you this up front so you can decide if the pace is right for you.

Why join us

• Grow faster — fast, real career progression and internal mobility in a business that’s scaling across the GCC.

• Learn constantly — mentorship, coaching, and on-the-job learning, with a fair, objective performance system.

• Be looked after — flexible elements where the role allows, an extra day off on your birthday, and free Justlife credits to use our own services.

About Justlife

Justlife is the region’s leading super app for home services. Since digitalizing home cleaning in the UAE in 2015, we’ve grown to serve over 15 million sessions across 10+ cities — cleaning, salon & spa, healthcare, maintenance, and more. With 200+ full-time team members and 6K+ service professionals, we’ve built a culture that puts people first.

Join the tribe, and let’s become #everydaybetter, together.

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 8 million teletherapy sessions delivered, we’re dedicated to ensuring every child has access to the support they need.

At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on “cameras on” engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events.

About the role:

We’re looking for an Account Executive to join our team. Reporting to the Regional Sales Director - West and working closely with our Customer Success and Implementation teams, you’ll play a key role in supporting our mission to deliver teletherapy solutions for children with diverse needs. This role is perfect for someone who thrives on building trusted relationships with district leaders, running a full sales cycle from first outreach through contract execution, and then staying accountable for the long-term growth and retention of those accounts, and offers the opportunity to gain hands-on experience in full-cycle enterprise sales into the K-12 education market, closing complex, multi-stakeholder deals and growing a territory over time, all while contributing to a mission-driven organization that helps children with special needs.

To stay connected, all employees commit to being available on-camera during our Core Working Hours (Monday - Friday, 12 - 5 p.m. ET) with standard business hours of 9 a.m. - 6 p.m. in your local time zone. For this role, travel for onsite visits and conference attendance as business dictates (estimated 30–50%, may vary by territory/needs)

What will you do at Presence:

• Hit your quota by delivering new bookings, renewals, and expansion revenue across your territory and assigned portfolio

• Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through strategic partnership management and exceptional customer success

• Drive new customer acquisition and expansion by identifying, targeting, and securing new district partners and new stakeholders within existing districts through outbound prospecting, referrals, introductions, and inbound inquiries

• Lead the full sales cycle (prospecting, qualifying, discovery/needs assessment, consultative/value selling, presentations/demos, proposal development, pricing, objection handling, and contract execution)

• Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, aligning Presence services to each partner’s goals and pain points

• Serve as a trusted advisor and primary point of contact for stakeholders, building strong relationships, setting regular touchpoints, and advocating internally to deliver value

• Ensure effective onboarding and implementation for new and returning customers, partnering with key stakeholders to drive long-term success

• Manage escalations and coordinate internal resources as needed to resolve issues quickly and maintain a high-quality customer experience

• Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key decision-makers

• Collaborate cross-functionally with internal stakeholders to deliver a seamless customer experience and strong outcomes

• Maintain strong sales process and operational discipline, leveraging tools and adhering to reporting requirements

• Maintain accurate records and forecasting in Salesforce, including activity tracking, pipeline stages, key decision-makers, deal progress, and revenue forecasts (weekly/monthly/quarterly/annual)

• Monitor performance and account health metrics, including renewal rates, customer satisfaction, activity generation, pipeline health, new business acquisition, and revenue growth

• Stay informed on K-12 trends, funding changes, and the competitive landscape to position Presence effectively

What we are looking for:

Proven Experience

• 3–5+ years of quota-carrying sales experience

• K-12 experience required (minimum 1+ year), including experience selling into school districts/education systems and navigating complex, multi-stakeholder buying cycles to close high-value contracts

• Consistently hit or exceeded sales targets in prior roles.

• Cross-functional leadership experience on customer-facing projects; able to coordinate internal teams to deliver outcomes

• Track record of growing new and existing accounts, securing new business logos, renewals, driving upsells, and sustaining top-tier customer satisfaction

• Proactive pipeline builder with a strong outbound mindset and the discipline to drive activity and results

• Full ownership of KPIs, with structured daily/weekly/monthly territory planning and strong time management

• Skilled negotiator who can confidently handle objections and close decisively

• Cross-functional leadership experience on customer-facing projects; able to coordinate internal teams to deliver outcomes

• Ability to balance competing priorities and adjust quickly in a fast-paced environment

• Edtech experience is a plus, but not required

Relationship & Communication Skills

• Trusted advisor to senior education leaders; polished presenter from first pitch through renewal

• Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings

• Sound judgment on when to escalate issues and engage internal resources to meet client needs

Mindset & Work Style

• Self-starter who thrives in a remote, results-oriented environment

• Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach

• Operationally strong and fluent with Salesforce (or similar CRM) and the modern sales tech stack

Education

• Bachelor’s degree or equivalent experience

What will help you succeed here:

• You actively listen and respond with empathy, fostering respectful and productive collaboration

• You maintain a strong service mindset, consistently meeting the needs of internal and external stakeholders while building trust and credibility

• You seek creative, effective solutions and persist beyond the first answer to find what truly works

• You make thoughtful, informed decisions that align with company goals, and you’re not afraid to ask questions to gain clarity

• You deliver high-quality work on time, and you proactively seek support or guidance when challenges arise

How we support you:

• Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage

• In addition to 11 observed holidays, salaried team members have flexible paid time off and hourly team members accrue 15 days paid time off starting

• 401K savings plan with a discretionary company match

• $500 home office stipend

• Benefits package including company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits

• Wellness programs with Headspace, Peloton and One Medical

• Paid parental and caregiving leave

• Professional Development opportunities - eligibility to apply for our scholarship program

• Collaborative, inclusive, and fun culture that is recognized as Great Place to Work certified

• Employee Resource Groups to promote shared community and belonging

• A meaningful and fulfilling opportunity to join a mission-driven team and help thousands of students unlock their full potential through access to high-quality special education services

• Opportunities to give back to your community, including volunteer time off and donation matching

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. We aim to pay competitively for our size and industry.

The annual base salary range for th is role is $70,000 - $110,000 plus variable commission

This job description is intended to outline the general scope, responsibilities, and qualifications of the role. It is not designed to cover or contain a comprehensive list of all tasks, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice, to meet the evolving needs of Presence.

Presence is unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com.

At Avery Dennison, some of the great benefits we provide are:

• Health & wellness benefits starting on day 1 of employment

• Paid parental leave

• 401K eligibility

• Tuition reimbursement

• Employee Assistance Program eligibility / Health Advocate

• Paid vacation and paid holidays

Job Description

Location: Remote - all locations withing the US, preferably in CA

The core mission of the Manager, Client Development is to identify client-specific challenges and growth opportunities, aligning them with Vestcom’s existing and emerging technology-driven solutions. This role is dedicated to accelerating top-line revenue by illustrating the substantial return on investment our data-integrated media platforms provide. An ideal candidate is a high-achieving leader with experience in consultative, high-level retail sales environments. You will oversee a portfolio of five or more mid-market accounts, crafting creative strategies to scale our impact. Furthermore, this professional is tasked with expanding the reach and adoption of the Vestcom Media Solutions network across their designated client base to drive profitable growth.

Key Areas of Responsibility

• Meet annual revenue objectives for a portfolio of five or more mid-market accounts.

• Direct the overarching client development strategy and strategic planning for designated accounts.

• Construct comprehensive annual and long-term revenue projections aligned with client strategic goals.

• Cultivate and expand high-level partnerships with senior executive leadership within the retail sector.

• Orchestrate the negotiation and execution of contracts that enhance profitability and scale growth.

• Supervise, recruit, and mentor a cross-functional sales team to effectively address client requirements.

• Design and implement creative client development strategies across the assigned account base.

• Establish yourself as a primary advisor for executive decisions regarding shelf-edge and in-store media.

• Offer advanced thought leadership on retail technology and solutions that fit organizational strategies.

• Collaborate with Strategy, Solutions, and Shopper teams to build robust account growth plans.

• Secure new business by gaining executive buy-in and aligning diverse internal and external stakeholders.

• Match Vestcom’s emerging solutions with the most significant opportunities in your account portfolio.

• Analyze annual reports and strategic documentation to identify and capture client-specific objectives.

• Listen attentively to identify critical client challenges and obstacles to their organizational goals.

• Partner with innovation and strategy teams to deliver cutting-edge solutions to the client base.

• Demonstrate the ability to articulately present and defend the value proposition of our platforms.

• Work with Marketing to create tailored sales materials that illustrate clear return on investment.

• Master and guide retailer measurement standards for both top-line growth and bottom-line efficiency.

• Utilize strong analytical skills to translate data-integrated benefits into value that resonates functional-wide.

• Maintain a deep understanding of market dynamics to evangelize next-generation solution adoption.

• Coordinate with the shelfAdz® group to implement tactics that achieve media network and total revenue targets.

• Drive the reach and adoption of Media Solutions tactics across your entire designated client base.

• Guide prospecting and lead teams in developing proposals that pair business needs with targeted solutions.

• Provide accurate and detailed sales forecasting for components of the media network.

Qualifications

• Minimum of three years providing enterprise-level, multi-stakeholder outsourcing strategies or solutions within the retail sector; experience in systems or technology outsourcing is highly valued.

• Established history of building and nurturing influential partnerships with senior executive leadership at major retailers.

• Professional background with a marketing services provider, technology firm, management consultancy, or in complex industrial sales—ideally in a leadership or business development capacity.

• Proven track record of consistently meeting or exceeding established revenue and profitability targets.

• Demonstrated capability to expand and scale established business operations within a complex retail ecosystem.

• Advanced consultative selling skills, including sophisticated negotiation, conflict resolution, account management, and the implementation of next-generation sales strategies.

• Comprehensive understanding of positioning complex services across various retail functions, including Operations, Merchandising, IT, and Marketing.

• Superior analytical capabilities and interpersonal aptitude; exceptional verbal and written communication skills are essential.

• Ability to seamlessly transition between high-level strategic planning and hands-on, tactical sales execution.

• High degree of proficiency in delivering articulate oral presentations and developing impactful executive-level slide decks.

• Skilled in the use of standard CRM platforms, lead generation tools, and the core Microsoft Office suite.

• A Bachelor’s degree is required for this role.

• Periodic travel to various sites is expected, estimating 25-50% travel time based on the business need.

• Preferred: Food industry experience directly or indirectly.

Supervisory Responsibilities

If applicable, carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Additional Information

Pay Transparency

The salary range for this position is $89,850 - $134,176 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

Equal Opportunity Employer

Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.

Reasonable Accommodations Notice

If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or [email protected] to discuss reasonable accommodations.

Identity Verification Notice

To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.

Pre-employment Screening Notice

As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws.

Senior Business Analyst, #1107

Location: Herndon, VA (hybrid once per quarter) Clearance: U.S. Citizenship required; must be able to obtain TSA Public Trust.

Key Responsibilities

Business Analysis & Requirements

• Lead the elicitation, analysis, documentation, validation, prioritization, and management of business and technical requirements.

• Partner with clients, Product Owners, developers, testers, and project leadership to understand business objectives and translate business needs into user stories, functional requirements, non-functional requirements, acceptance criteria, business process flows, use cases, and technical specifications.

• Analyze complex business problems and recommend practical, technology-enabled solutions.

• Analyze current- and future-state processes to identify gaps, dependencies, risks, and opportunities for improvement.

• Facilitate requirements workshops, stakeholder interviews, working sessions, and backlog refinement activities.

• Ask probing questions to identify implicit requirements, assumptions, dependencies, and potential risks.

• Ensure requirements are sufficiently detailed, testable, actionable, and traceable from business objectives through delivered functionality.

• Support requirements prioritization based on business value, operational needs, technical considerations, and project constraints.

Business Process & Solution Analysis

• Analyze and document current- and future-state business processes and workflows using process models, workflow diagrams, decision trees, and other visual representations.

• Identify opportunities to eliminate manual processes, improve efficiency, and enhance the user experience.

• Evaluate the impacts of proposed system changes on existing business processes, applications, users, and organizational workflows.

• Work with stakeholders to validate process documentation and ensure proposed solutions accurately reflect operational needs.

• Identify process dependencies and cross-functional impacts that may affect solution design or implementation.

Agile Delivery, Documentation & Testing

• Work closely with Agile development teams throughout the Software Development Life Cycle (SDLC).

• Translate approved requirements into well-defined Jira user stories and development-ready work items.

• Participate in Sprint Planning, Backlog Refinement, Sprint Reviews, release planning, and other Agile working sessions as needed.

• Clarify requirements and acceptance criteria for developers and testers throughout implementation.

• Work with Product Owners and stakeholders to refine and prioritize the product backlog.

• Support release planning by identifying requirements, dependencies, risks, and implementation considerations.

• Monitor requirements throughout development to ensure delivered solutions remain aligned with business objectives.

• Identify and communicate requirement-related risks, issues, dependencies, and decisions.

• Support continuous improvement of requirements management and Agile delivery processes.

• Develop and maintain comprehensive business, functional, technical, process, and user documentation using Confluence.

• Create and maintain requirements documentation, functional specifications, process documentation, and system workflows.

• Develop acceptance criteria and support the creation of test scenarios and test cases.

• Collaborate with QA teams to ensure requirements provide sufficient coverage for functional and regression testing.

• Participate in User Acceptance Testing (UAT) activities.

• Validate delivered functionality against documented requirements and acceptance criteria.

• Identify and document defects, gaps, and deviations from expected functionality.

• Support troubleshooting and root-cause analysis of functional issues.

Customer Engagement & Continuous Improvement

• Serve as a trusted advisor to government stakeholders and business users.

• Establish and maintain strong relationships with clients, Product Owners, subject matter experts, technical teams, and project leadership.

• Facilitate discussions between technical and non-technical stakeholders to establish a common understanding of requirements and proposed solutions.

• Translate technical concepts into clear business language and communicate business needs effectively to technical teams.

• Lead stakeholder interviews and working sessions to understand operational needs and identify opportunities for improvement.

• Communicate requirements, decisions, risks, assumptions, and dependencies clearly and effectively.

• Present proposed solutions and recommendations to stakeholders and project leadership.

• Resolve conflicting requirements and facilitate consensus among stakeholders.

• Ensure stakeholder feedback is incorporated into requirements and solution development.

• Identify opportunities to improve business analysis practices, requirements quality, documentation standards, and delivery processes.

• Develop and promote consistent approaches for requirements management and business process documentation.

• Share knowledge and best practices across project teams.

• Contribute to organizational standards, templates, and processes for business analysis and Agile software delivery.

• Support overall project success by contributing expertise wherever needed.

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field.

• Minimum six (6) years of experience in Business Analysis, Technical Analysis, Systems Analysis, or software delivery roles.

• Demonstrated experience gathering, analyzing, documenting, validating, and managing business and technical requirements.

• Experience translating business needs into user stories, functional requirements, and acceptance criteria.

• Experience analyzing and documenting business processes and workflows.

• Experience working directly with clients, business stakeholders, Product Owners, and technical delivery teams.

• Experience supporting Agile software development projects.

• Experience using Jira and Confluence to manage requirements, documentation, and Agile delivery.

• Technical or software development background with exposure to React, Node.js, and GitLab.

• Experience working within AWS cloud environments.

• Strong understanding of the Software Development Life Cycle (SDLC).

• Strong analytical, problem-solving, and critical-thinking skills.

• Excellent facilitation, communication, and interpersonal skills.

• Ability to communicate effectively with executive leadership, clients, technical teams, and business stakeholders.

• Demonstrated ability to translate complex technical concepts into language that is understandable to non-technical stakeholders.

• Demonstrated ability to manage competing priorities in a fast-paced Agile environment.

• Strong attention to detail and commitment to delivering high-quality requirements and documentation.

• Ability to work independently while effectively collaborating with cross-functional teams.

• U.S. Citizenship and ability to obtain the required government security clearance.

Preferred Qualifications

• Experience supporting Federal Government software development programs.

• Experience working as a Senior Business Analyst on complex enterprise software modernization efforts.

• Experience supporting legacy application modernization or replacement initiatives.

• Experience creating wireframes, mockups, business process models, and workflow diagrams.

• Experience facilitating requirements workshops and stakeholder working sessions.

• Experience supporting DevSecOps or Continuous Integration/Continuous Delivery (CI/CD) environments.

• Experience working with Representational State Transfer (REST) APIs, system integrations, databases, or cloud-native applications.

• Experience with data analysis, data mapping, or data modeling.

• Experience supporting User Acceptance Testing (UAT) and production implementation activities.

• Experience providing customer application support in a production environment.

• Familiarity with SAFe (Scaled Agile Framework), Lean, Kanban, or other Agile frameworks.

• Business Analysis certification such as Project Management Institute Professional in Business Analysis (PMI-PBA), Certified Business Analysis Professional (CBAP), or Agile Analysis Certification (IIBA-AAC).

Who We Are

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.

As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy:

• Generous and flexible time-off policy

• Flexible work schedules and telework options, including remote work availability for eligible projects

• Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities

• Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more

• 401K matching with a 5% matching contribution

• Regular team and company social events including our annual party, happy hours, fitness challenges, and more

• A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts

• To learn more about working at Dev Technology, visit Working At Dev Technology Group

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, MS, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.

Software Developer – Identity & Access Management (IAM), #1108

Clearance: U.S. Citizenship is required. Must be able to obtain a public trust clearance.

On site in Tysons Corner, VA 3 days per week

Dev Technology Group is looking for a Software Developer to support a project to plan and implement Multi-Factor Authentication (MFA) for web-based applications as part of Operations & Maintenance (O&M) for a federal government client. The ideal candidate will have relevant development experience, understanding of Identity & Access Management (IAM), strong collaboration and communication skills, and the ability to manage complex work activities in a deadline-driven environment. This is a great opportunity to work on mission-critical systems that provide clear value to end users and our federal government clients.

Summary

In collaboration with the Project Manager, Development Lead, and incumbent team members, the Software Developer will help to plan, design, and prototype the implementation of secure user authentication mechanisms for web-based applications. The primary focus of this role is to deliver a robust MFA solution leveraging industry available and a customer preferred identity provider (IdP) solution.

Required Education, Experience, and Skills:

• Bachelor’s degree in computer science, engineering, or a related field with five (5) or more years of relevant experience in an Enterprise IT environment OR No Bachelor’s Degree with seven (7) or more years of relevant experience in an Enterprise IT environment

• Multi-year proficiency in application development with one or more languages: JavaScript/TypeScript (Node.js, React, Angular), Java / Spring Boot

• Experience with identity and access management and single sign-on, preferably with Microsoft Entra ID

• Project experience developing and integrating user authentication workflow with web-based applications, for example Spring security

• Excellent communication skills (both verbal and written) plus active listening skills to collaborate with a large cross functional team

• Software delivery using the Agile Scrum or Kanban methodology via Jira

Preferred Education, Experience, and Skills:

• Knowledge and implementation of MFA solutions, specifically IdP’s AWS Cognito, Okta, Microsoft Entra ID, and/or Login.gov

• Knowledge and management of AWS GovCloud services, preferable Cognito, Lambda, S3, EC2, and API Gateway

• Experience with DevSecOps, CI/CD pipelines, automated builds, containerized environments, and version control using Jenkins or a similar tool

• Understanding of tokens, authentication and authorization and best secure coding practices

• Familiarity with implementing phishing-resistant MFA protocols, including PIV/CAC integration or authentication standards

• Experience building and integrating RESTful APIs

• Experience implementing password policies and account recovery flows

• AWS certifications (e.g., AWS Certified Developer or Solutions Architect)

“ Our estimated salary range for this position is $100,000 - $160,000, this presented salary range is not a guarantee of compensation or salary. Offered salary is based on experience, geographic location, and possibly contractual requirements as appropriate to the role. *Salary could fall outside of this range. “

Who We Are

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.

As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy:

• Generous and flexible time-off policy

• Flexible work schedules and telework options, including remote work availability for eligible projects

• Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities

• Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more

• 401K matching with a 5% matching contribution

• Regular team and company social events including our annual party, happy hours, fitness challenges, and more

• A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts

• To learn more about working at Dev Technology, visit Working At Dev Technology Group

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, MS, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.

Senior Full Stack Developer – (React, Node, AWS & Agentic AI), #1105

Location: Herndon, VA (hybrid once per quarter)

Clearance: U.S. Citizenship required; must be able to obtain TSA Public Trust.

Dev Technology is seeking a Senior Full Stack Developer to design and build scalable software solutions on AWS. You’ll work across the stack—from React and backend services to cloud infrastructure—while leveraging modern, AI-assisted development practices.

What You’ll Do

• Design and develop scalable web applications using React, TypeScript, Node.js, and/or Python.

• Design and implement AWS cloud and serverless architectures using services such as EC2, Lambda, Step Functions, EventBridge, SQS, SNS, API Gateway, S3, Aurora PostgreSQL, and Bedrock.

• Build and integrate APIs, microservices, and event-driven solutions.

• Develop Infrastructure as Code using CloudFormation, CDK, or Terraform.

• Implement CI/CD pipelines and automated testing using GitLab.

• Use AI-powered development tools such as Kiro, Amazon Q Developer, GitHub Copilot, or similar agentic AI environments for code generation, refactoring, testing, and specification-driven development.

• Collaborate with customers and stakeholders to gather and refine requirements and translate business needs into technical solutions.

• Contribute to technical, product, and release planning and resolve complex system integration challenges.

• Identify technical risks and dependencies and contribute to project planning and documentation.

• Write and maintain high-quality, scalable code with strong unit and integration test coverage.

• Optimize applications for performance, scalability, availability, security, and cost efficiency.

Required Education, Experience & Skills

• Bachelor’s degree and 7+ years of full-stack software development experience.

• Strong experience with React and TypeScript.

• Backend development experience with Node.js or Python.

• Hands-on experience designing and developing solutions on AWS.

• Experience with PostgreSQL or relational databases.

• Experience with GitLab, CI/CD, automated testing, and Agile methodologies.

• Experience with Docker and containerized environments such as ECS/EKS.

• Experience with AWS CLI and SAM CLI.

• Understanding of software security best practices and compliance requirements.

• Experience using AI-powered/agentic development tools in day-to-day software development.

• Familiarity with prompt engineering and AI-assisted development workflows.

Preferred Education, Experience & Skills

• AWS certification (Solutions Architect, Developer, or Security).

• Experience with serverless architectures and event-driven AWS patterns.

• Experience with AWS Bedrock or other managed AI/ML services.

• Experience building or integrating AI agents, including RAG, agent orchestration, tool use, or MCP.

• Experience with Amazon Bedrock Agents, LangChain, or similar frameworks.

• Experience with specification-driven development using AI tooling.

• DevOps, monitoring, or observability experience.

• Security certifications such as Security+, CISSP, or AWS Security.

• Contributions to open-source AI tooling or frameworks.

• Personal GitHub projects or demonstrated use of Kiro or similar agentic IDEs.

• Oracle experience.

Who We Are

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.

As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy:

• Generous and flexible time-off policy

• Flexible work schedules and telework options, including remote work availability for eligible projects

• Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities

• Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more

• 401K matching with a 5% matching contribution

• Regular team and company social events including our annual party, happy hours, fitness challenges, and more

• A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts

• To learn more about working at Dev Technology, visit Working At Dev Technology Group

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, MS, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.

WHO ARE WE?

We are the Wellbeing Collective (WBC), an exciting Global Business Unit within Unilever built with a start-up mindset. Companies included in this role’s responsibilities include OLLY, SmartyPants, Welly, and Onnit.  Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.

As part of the Health & Wellbeing Collective, we are building an operational platform to support companies in the Vitamins, Minerals and Supplements (VMS) space called the VMS Co-Op. The VMS Co-Op will host OLLY and SmartyPants and will grow to include other VMS companies and future acquisitions as well.

OLLY is a fast-growing San Francisco based company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins, probiotics and supplements to help you be you. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We are also a B-Corp, so doing social good is built into our DNA.

SmartyPants is a dynamic and fast-growing Los Angeles based supplement company focused on providing premium all-in-one vitamins for the entire family.  From the start, SmartyPants has been about family, authenticity and a core commitment to our collective well-being.  SmartyPants believes in making it easier to stay healthy by providing best-in-class products that also taste great. We’re industry leaders in testing, transparency and advocacy, from sourcing the highest-quality ingredients to testing and packaging.

The VMS Co-Op works in an agile and entrepreneurial way, collaboratively within the team and with our Health & Wellbeing colleagues. We work together to look at the big picture strategically as well as roll up our sleeves and get our hands dirty. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to add to our unique culture and join our ambitious team.

THE ROLE: SALES MANAGER - NATURAL CHANNEL

Reporting to the Director of Sales – Natural, the Sales Manager – Naturalwill oversee critical key accounts, distributors, and independent doors within the channel for the Unilever Wellbeing Collective representing OLLY, SmartyPants, Onnit Labs and Welly.This role is responsible for developing and executing sales strategies, creating effective promotional plans to drive incremental sales dollars, and managing a network of broker partners to ultimately achieve ambitious sales targets set across all four operating companies.

KEY RESPONSIBILITIES

• Lead all sales efforts within the designated area, including customer and broker partnerships.

• Strategically plan, forecast, and execute annual business and promotion plans for all customers while maintaining the annual reduced revenue rate.

• Cultivate and manage key account relationships to maximize sales opportunities.

• Work cross-functionally with internal teams, including strategy, marketing, and product development, to align sales goals with brand objectives and service retail partners effectively.

• Articulate each brand’s unique and premium value proposition, both individually and as part of a collective portfolio.

• Analyze market trends and competitor activities to identify new opportunities.

• Translate business plans into effective retail execution.

• Conduct annual joint business planning with strategic partnerships.

• Manage highly complex situations with multiple stakeholders and tasks under tight timelines.

• Ensure pricing and financial guidelines are followed in the marketplace.

CAPABILITIES + SKILLS REQUIRED

• A successful track record with 3-8 years sales experience within the CPG space.

• Energized and passionate about building a transformational collective of wellbeing brands.

• Ability to build and nurture strong relationships with category merchants, procurement buyers, and broker partners.

• Entrepreneurial spirit, innovative mindset, and ownership mentality.

• Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks.

• Strong negotiation skills and ability to reach alignment with retail partners.

• Thought leadership that inspires change and value within the organization.

• Ability to work autonomously and cross-functionally to achieve company-wide goals.

• Ability to articulate root causes of problems, define trade-offs, and translate insights into solutions.

• Maintains professionalism and upholds core company values.

THE DETAILS

LOCATION: Remote, USA - 4X travel per year to company offsites

HOURS: full time, exempt (salaried)

MANAGER: Sales Director – Natural

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.

The base pay range for this position is $104,000.00 -$156,000.  For this remote role, compensation is determined based on geographic location and experience, and the final offer will reflect these factors within the posted range.

WHAT WE OFFER:

• An opportunity to work with an intelligent, inspiring, and extraordinarily fun team

• 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance

• 4 weeks PTO + paid holidays + 12 Mental Health Days per year

• 100% Paid parental leave, Fertility + Adoption Benefits

• 401(k) plan with Employer Match

• Remote Work + Wellness + Cell Phone Stipends

• Free product

• And much more!

Do you love cutting-edge tech and are passionate about engineering? Then this opportunity might be perfect for you!

About DSR Corporation

DSR Corporation has been the ideal end-to-end solution provider for hundreds of companies, from startups to the Fortune 500, since 1998. Since then, DSR has blossomed into 11 technical divisions, with highly-skilled, technologically-agnostic engineering resources and services in full-stack web, embedded, mobile, wireless, big data / analytics, scalable databases, system software, digital media, SSI / blockchain, and AI / computer vision. Our fully-managed teams and deep technical expertise enable us to provide world-class custom software solutions of any scale and complexity. This approach has allowed us to serve industry leaders like Netflix, Nordic Semiconductor, Seagate, Legrand, EDF, Amazon, Sysgo, and many others.  The company has offices located around the world including Denver, Porto, Voronezh, Yokohama-city, and Tashkent.

Among our own products are ZBOSS, the Zigbee software protocol stack for IoT devices, zHome framework for smart home solutions (mobile app, back-end, IoT gateway),  ZBOSS Open Initiative to maintain and improve the market-leading Zigbee® PRO software platform together with heavyweight IoT market players. DSR’s wholly-owned subsidiary, Noema, focuses on delivering the most up-to-date and reliable AI and Computer Vision solutions for security, manufacturing, retail, healthcare and smart homes/cities businesses.

Join our multinational team of seasoned software engineers! We’re passionate about tackling complex tasks and sharing our unique software development expertise, accumulated over 25 years. With well-established workflows and transparent career paths, we’re geared to boost your professional growth, regardless of your current experience level.

Let’s change our world for the better by doing software right!

www.dsr-corporation.com  |  www.dsr-iot.com  |  www.dsr-zboss.com  |  www.dsr-zoi.com | www.noema.tech

Job Description

We are currently looking for a Senior Embedded Systems Software Engineer for our team.

Work at DSR is your chance to dive into the interesting world of wireless devices of various types using modern IoT protocols (BLE, Zigbee, Matter, etc.). The range of tasks, which our engineers are working on includes integration of IoT devices into existing ecosystems from Amazon, Control4, Legrand, etc. and development of our own products. Our teams work on various projects, which include firmware development for MCU and wireless SoC (under RTOS control or bare metal) and development for embedded systems based on Linux.

We are developing firmware for the wide range of devices, including:

• IoT gateways/smart home centers that support one or more IoT protocols simultaneously.

• Sensors for smart home systems, which allow used to control various environmental conditions.

• Wearables for sport and everyday life.

• Smart devices for pets, allowing users to control health and location of their pets and control animals access to their house.

There is also a Zigbee stack among our products and we keep improving it to gather more and more recognition from major Zigbee device vendors and it has already become an official stack for Nordic Semiconductor, MediaTek, Espressif Systems and other vendors of Zigbee hardware.

Responsibilities:

• Designing and developing firmware for wireless devices and/or embedded Linux-based systems.

• Optimize code size and performance, including existing code.

• Working with our client’s team, interacting with the client directly.

Requirements:

• 3+ years of relevant professional software development experience.

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.

• Strong proficiency in C/C++ software development.

• Professional experience with Zigbee, including development, integration, debugging, or maintenance of Zigbee-based solutions.

• Hands-on experience developing and debugging firmware for MCUs, with experience in OS-less, RTOS, and/or Embedded Linux environments.

• Alternatively, experience with Linux development across different hardware platforms.

• Ability to independently develop and take ownership of software components while communicating effectively with other team members.

• Strong ability to collaborate effectively as part of a software development team.

• Ability to understand, maintain, troubleshoot, and contribute to an existing codebase.

• Ability to design, document, and implement software subsystems independently.

• Ability to understand customer requirements and actively participate in technical meetings and discussions.

• Good technical English, both written and spoken.

Will be a Plus:

• Experience with Zephyr OS, particularly in embedded firmware development, integration, or customization.

• Experience with communication protocols at different levels, such as UART, USB, TCP, UDP, TLS, Wi-Fi, Bluetooth, MQTT, HTTP, Modbus, etc.

• Experience with wireless communication technologies and networks, such as Wi-Fi, Bluetooth, Z-Wave, etc.

• Experience with embedded systems based on FreeRTOS, Zephyr, Linux, or similar platforms, including application- and/or kernel-level development.

• Experience integrating embedded devices with cloud services.

• Knowledge of Python or other scripting languages, such as Lua, Perl, or Shell scripting.

• Experience in technical team leadership or management.

• Experience optimizing code size and performance, including optimizing and refactoring existing code.

• Experience maintaining and working with a large, complex existing codebase.

• Experience with Unix-like systems administration.

• Experience working effectively with distributed or geographically dispersed development teams.

Skill Keywords:

• C

• Zephyr

• Zigbee

• MCU

• ARM Cortex

• Linux

• RTOS

• Wireless

• Bluetooth

• Z-Wave

• Wi-Fi

Company Description

PSI is a leading Contract Research Organization with 30 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.

Job Description

Take your career to the next level and lead challenging full-service clinical research projects in phase II and III, managing the full scope of responsibilities and getting hands-on involvement in every aspect of the study.

Your responsibilities will include:

• Managing small (<5 countries and/or limited services) projects under direct or general supervision, with primary responsibility for the production of project deliverables in conformance with the predefined quality standards, on time and on budget

• Performing regional lead’s or project co-manager’s role in complex international projects/programs with the secondary responsibility for the production of project deliverables in conformance with the predefined quality standards, on time and on budget.

• Adhering to and promoting principles of delivery and service in dealing with PSI customers.

• Leading project teams

• Training, mentoring, and coaching Lead CRAs, Senior CRAs, CRAs, Project Coordination Associates (PCAs) and Site Management Associates (SMAs)

• Participating in feasibility research

• Supporting business development tasks such as proposals, client presentations, bid defense meetings, etc.

• Implementing company standard practices and complying with intradepartmental procedures

Qualifications

• Bachelor’s degree or an equivalent combination of education, training and experience that presents the required knowledge, skills and abilities. Equivalency is defined as a minimum 5 years of experience gained in pharmaceutical/healthcare industry and clinical research.

• At least 5-year industry experience in clinical research

• At least 2-year recent clinical research experience in the capacity of project manager/equivalent (e.g. Clinical Trial Manager, Clinical Study Team Lead, etc.).

• Regional clinical project management experience, including management of all project services from startup to closure

• Therapeutic experience in Oncology, Gastroenterology, and/or Radiopharmaceuticals is a plus

• Excellent communication skills, both written and verbal, with the ability to build strong internal and external stakeholder relationships

Additional Information

Make the right call and take your career to a whole new level.  Join the company that focuses on its people and invests in their professional development and success.

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.

• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.

• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The mission of Patient Access Operations is to facilitate organizational excellence within SmithRx through the delivery of high-impact process improvements, meticulous data and system maintenance, and the flawless execution of operational workflows for our Drug Pathway Engine.

As a Patient Access Programs Operations Specialist, you are the engine room of our programs. Your role is defined by tactical excellence and the ability to bridge the gap between strategy and day-to-day delivery. You will ensure that our Drug Pathway Programs are configured correctly, maintained rigorously, and updated in real-time to support our members and partners.

What you will do:

• Manage the day-to-day processing of Drug Pathway updates, ensuring all operational tasks are completed within established Service Level Agreements (SLAs).

• Perform hands-on data entry and system configuration within adjudication, Admin, and CRM platforms. Conduct audits to ensure that the live system reflects our internal clinical and financial standards.

• Act as the first point of contact for internal “trouble tickets” or operational bottlenecks. Resolve data discrepancies and system errors by collaborating directly with Data, Business systems, engineering, and Customer Success teams.

• Draft and update clear, step-by-step manuals for how Drug Pathways are managed to ensure consistency across the team and minimize the risk of human error.

• Assist in the rollout of new pharmacy programs by preparing the necessary data files, testing configurations in “sandbox” environments, and confirming successful “go-lives.”

• Assist in supporting ad hoc projects and tasks as required by the business and assigned areas of expertise.

What you will bring to SmithRx:

• High School diploma required; Associate or Bachelor’s degree in Healthcare Admin, Business, or Data Analytics preferred.

• 2+ years of experience in a high-volume operational role (e.g., Pharmacy Technician, Claims Processing, Benefits Administration, or PBM Operations).

• Proven ability to handle repetitive, high-stakes tasks with zero-defect accuracy.

• High proficiency  in Excel and Google Sheets (pivot tables, VLOOKUPs, data modeling) for data analysis and reporting. Experience with SQL for data querying is a significant plus, but not required.

• Comfort with G-Suite/MS Office, Slack, Zoom, or similar technologies to manage cross-functional communication.

• Experience with Salesforce (preferred), Zendesk, Jira (preferred), or similar technologies for tracking and resolving operational tasks.

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance

• 3 Weeks Paid Time Off

• Paid Company Holidays

• Paid Parental Leave Benefits

• Flexible Spending Benefits

• 401(k) Retirement Savings Program

• Short-Term and Long-Term Disability

• Wellness Benefits

• Commuter Benefits

• Employee Assistance Program (EAP)

• Well-stocked Kitchen In Office Locations

• Professional Development and Training Opportunities

Zone A includes the following locations:

• San Francisco Bay Area - California

• Metro New York City - Connecticut, New Jersey, New York and Pennsylvania

Zone A Pay Range

$29.52—$36.92 USD

Zone B includes the following locations:

• California - outside of San Francisco Bay Area

• Metro Denver / Boulder - Colorado

• Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia

• Metro Boston / Cambridge - Massachusetts and New Hampshire

• Metro Austin - Texas

• Metro Seattle - Washington

Zone B Pay Range

$27.07—$33.85 USD

Zone C includes all other locations not listed above, including:

• Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming

• Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia

Zone C Pay Range

$24.62—$30.77 USD

Compensation & Benefits

• Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.

• Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.

• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.

• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

SmithRx is looking for a dynamic and experienced leader to serve as the Manager, Clinical Review Operations and Quality Assurance. This pivotal role is responsible for the integrity, efficiency, and clinical strategy of our prior authorization (PA) ecosystem. You will lead a multidisciplinary function, integrating Quality Assurance (QA) oversight, technical system management, and medication policy execution. You will bridge the gap between business requirements and technical execution, ensuring that our PA programs are safe, evidence-based, compliant, and operationally excellent.

What you will do:

• Team Leadership: Mentor and unify a high-performing team across QA, medication policy, and business analysis to drive organizational goals.

• Quality Assurance: Direct the PA quality assurance program, overseeing interrater reliability audits and reviewing team performance.

• Platform Management: Lead PA platform strategy, technical enhancements, data governance, and clinical rule configuration for optimal efficiency.

• Clinical Strategy: Provide pharmacotherapy expertise for P&T Committee activities, formulary management, and evidence-based medication policy development.

• Process Improvement: Drive technology enhancements and monitor key performance metrics using data-driven insights.

• Change Management: Facilitate process documentation, lead User Acceptance Testing (UAT), and manage stakeholder training for system releases.

What you will bring to SmithRx:

• Education: Doctor of Pharmacy (PharmD) required.

• Licensure: Active, unrestricted Registered Pharmacist (RPh) license.

• Experience: 10+ years in clinical pharmacy, specifically within Health Plan or PBM environments.

• Technical Proficiency: 5+ years supporting PA platforms, including ePA standards (NCPDP) and rule configuration (e.g., Banjo Health, MHK).

• Domain Expertise: Strong background in QA best practices, clinical utilization review, P&T committee support, and regulatory compliance.

• Analytical Skills: Proven ability to translate complex data and business requirements into actionable system changes.

• Soft Skills: Exceptional communication and influencing skills with a bias for action in fast-paced environments.

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance

• Flexible Spending Benefits

• 401(k) Retirement Savings Program

• Short-term and long-term disability

• Discretionary Paid Time Off

• Paid Company Holidays

• Wellness Benefits

• Commuter Benefits

• Paid Parental Leave benefits

• Employee Assistance Program (EAP)

• Well-stocked kitchen in office locations

• Professional development and training opportunities

Zone A includes the following locations:

• San Francisco Bay Area - California

• Metro New York City - Connecticut, New Jersey, New York and Pennsylvania

Zone A Pay Range

$163,200—$192,000 USD

Zone B includes the following locations:

• California - outside of San Francisco Bay Area

• Metro Denver / Boulder - Colorado

• Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia

• Metro Boston / Cambridge - Massachusetts and New Hampshire

• Metro Austin - Texas

• Metro Seattle - Washington

Zone B Pay Range

$149,600—$176,000 USD

Zone C includes all other locations not listed above, including:

• Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming

• Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia

Zone C Pay Range

$136,000—$160,000 USD

Compensation & Benefits

• Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.

• Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Technical Account Manager. In this role, you will be supporting impactful projects that make a difference for our country.

As a member of the Managed Services team this position is focused on providing customers with a voice, support, guidance, and resources to facilitate customer business objectives and success utilizing Planet’s managed services offerings. This role will work to ensure that Planet’s Advantage Services are delivered, and maintained in a way that meets the needs and expectations of our clients in a large organization and has managed a team of engineers.

Responsibilities

• Manage, support and service assigned set of accounts with focus on customer retention providing daily customer support interactions with the Managed Services Engineers and Consultants

• Service Delivery to manage the delivery of IT services to clients, ensuring that service levels are met or exceeded, and that any issues are resolved in a timely and effective management.

• Identify ways to increase customer satisfaction and increase value-add for customers.

• Identify customer service opportunities and manage and direct the work of the customer’s technical resources.

• Serve as a stable escalation and contact point for support requests and escalations on behalf of our customers. “First” escalation point on from Engineers should be the Customer Service Managers.

• Coordinates with other Managing Architects and Technical resources at Planet when a technical escalation is needed beyond the Managed Services Team.

• Coordinate internally with Account Executives to ensure they are looped into any issues or potential additional work opportunities of their clients.

• Coordinate with the managed services Managing Architect for technical resources assignment and allocation.

• Responds to customer technical issues and drives resolution.

• Manage annual renewals providing customer with both quantitative and qualitative proof of value, add-on sales, and service opportunities with the ability to provide insight into other managed services offerings provided by Planet

• Produces monthly internal and customer reports to ensure that managed services customers are accurately invoiced.

• Manage hourly ad hoc (OLC) contract work as project manager according to project management methodologies published by Planet’s PMO

• Management of Microsoft FastTrack engagements

Qualifications

• Five (5) years of experience with IT customer account management, IT managed services, or IT project management preferably in a Managed Services organization

• Previous experience effectively working in large remotely based teams and managing multiple complex projects simultaneously

• The ability to assimilate information quickly, think on your feet and manage multiple priorities effectively

• Exceptional skills with managing customer expectations and the experience providing “trusted advisor” level service

• Experience with CRM and helpdesk systems as well as knowledge of Microsoft tools and systems is a plus

• Ability to identify when and how to escalate issues effectively

• Technical Abilities include the ability to read and understand complex business requirements.

• Awareness of current development trends and demonstration of continuous learning.

• Bachelor’s degree and PMP certifiation preferred.

Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies.

Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required.

Salaries for Technical Account Managers at Planet Technologies range from $110,000 and $190,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc.

Visit www.go-planet.com to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.