Reliable people. Complete back-office support. Zero hiring friction.

Hi! I’m Hannah and I lead People Operations here at Ashby. I joined over four years ago as the first People hire and I’m excited that our People Ops team is growing! The People Operations team supports Ashby employees through the development and implementation of programs, policies, and services that contribute to a productive and inclusive working environment. We ensure the work we do aligns with our Operating Principles and strengthens the environment we’re building at Ashby. Our approach is to do things differently, we prioritize what truly fits our team and enhances how we work together. By embracing creativity and customization, we aim to create a people-first culture that drives both individual and organizational success. We’re building a team focused on helping Ashby scale thoughtfully while continuing to raise the bar for how we support and invest in our employees.
We review all applications, and there isn’t a benefit to applying quickly. Take your time, look at the application questions and please submit before the application deadline! We aren’t able to take calls outside of the interview process, so please do not reach out to the team or Hannah directly.

About the Role:
As a People Operations Coordinator at Ashby, you will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You'll be involved in Onboarding, Organizational updates, and supporting our employees across our international entities.

What you'll do at Ashby:

• Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws

• Provide administrative support to Ashby's people processes, including but not limited to new hire onboarding, benefits administration, performance management, and support for our international entities

• Document people process changes as needed

• Maintain high level of confidentiality and discretion in the handling of sensitive information

• Building out people process workflows in Ashby to continuously improve our business effectiveness

• Support planning and coordination of Ashby culture events, both virtual and in-person

You could be a great fit if you:

• Investigate problems to determine root causes and define robust solutions

• Are detail-oriented, especially when it comes to data quality

• Work independently, managing multiple tasks and deadlines effectively

• Are an excellent communicator, both verbally and in writing

• Are team-oriented, with a collaborative approach to solving problems

• Recognize that Sensitive/confidential information must be handled compliantly

• Have experience with the use of HRIS, like Gusto, Remote, Deel

Bonus points if you:

• Have experience working in a Human Resources function

• Have qualifications in Human Resources

• Have worked in a SaaS Company

This role may not be a fit if:

• You’re uncomfortable with ambiguity: You prefer well defined assignments.

• You don’t enjoy repetitive work

• You prefer focused work on a single project at a time

Interview Process:
Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:

• Recruiter Screen with Talent Acquisition Team - 30 minutes

• Hiring Manager Interview - 45 minutes

• Take Home Assignment - 1 hour

• Virtual Onsite - 2 hours 

Benefits:

• Competitive salary and equity.

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

• Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.

• Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

• $100/month education budget with more expensive items (like conferences) covered with manager approval.

• If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

Please mention the word **FAST** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Danish Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between high-caliber talent and global industry leaders. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in the competitive Customer Support Services landscape while advancing their international careers.
Job Overview
We are currently sourcing exceptional talent for a Danish Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a world-class team in the Customer Support Services sector, where your linguistic expertise will directly influence client satisfaction and service delivery in one of the most exciting jobs in Bulgaria.
Key Responsibilities

• Act as the primary point of contact for Danish-speaking customers, providing high-level technical and administrative support.

• Resolve complex inquiries through multiple channels, maintaining the high standards expected in the Customer Support Services industry.

• Document all interactions accurately within the CRM to ensure a seamless service experience for every client.

• Identify recurring customer issues and collaborate with internal departments to implement long-term service improvements.

• Contribute to team KPIs by maintaining high service efficiency and customer satisfaction scores.

• Provide expert guidance to clients, ensuring they get the most value out of our service offerings.

• Stay updated on company policies and service updates to provide precise, professional information to the Danish-speaking market.

• Native or fluent Danish (spoken and written).

• Valid EU passport (mandatory).

• Proven experience in Customer Support Services or a similar client-facing environment.

• Strong problem-solving skills and a passion for helping others.

• Excellent communication skills and the ability to thrive in a multicultural environment.

• A proactive attitude towards starting your career in one of the most sought-after Danish-speaking jobs.

What We Offer

• Competitive Monthly Salary.

• Fully Paid Training to ensure you hit the ground running.

• Comprehensive Health Insurance.

• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.

• Monthly Performance Bonus linked to your dedication and success.

• Professional growth opportunities within the global Customer Support Services industry.

• And Much More...
Life in Bulgaria
Bulgaria is a hidden gem in Eastern Europe, offering a perfect blend of ancient history, modern city life, and stunning natural landscapes. By choosing one of these Danish-speaking jobs, you will experience a vibrant culture, a warm climate, and an incredibly affordable cost of living. Bulgaria continues to attract top international talent due to its unique charm and thriving business hubs.
Living in Bulgaria means enjoying world-class cuisine, a buzzing nightlife in Sofia, and convenient travel access to the rest of Europe. With our fully paid relocation package, starting your new Danish Speaking Solutions Consultant position in Bulgaria is effortless. Join a thriving expat community and elevate your quality of life in beautiful Bulgaria today.
How to Apply
If you are ready to take the next step in your career and join a leading team, click Apply Now to submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.

Please mention the word **PROPITIOUS** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Role Title: Developmental Psychology (PhD)
Role Type: Contractor
Location: Remote
micro1 is engaging Psychologists to contribute their expertise to a customer's project at the intersection of psychology and technology. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is especially suited for contributors who have a background in research or academic work related to child development or developmental psychology, with or without direct clinical experience.
Scope of Work

• Evaluate, review, and annotate data sets relevant to child development and developmental psychology for AI system training.

• Provide detailed insights and feedback on the accuracy, cultural appropriateness, and developmental relevance of data and model outputs.

• Contribute expert analysis to scenario development, test cases, and real-world situations involving children’s learning and behavior.

• Collaborate with interdisciplinary teams to inform model improvements and ensure psychological integrity in AI interactions.

• Create or refine guidelines for AI systems to better address linguistic, cognitive, and psychosocial aspects of child development across diverse backgrounds.

• Document findings and recommendations with clarity and depth to support ongoing AI research and development.

Preferred Qualifications

• Doctorate (PhD) in Child Development, Developmental Psychology, or closely related field.

• Demonstrated involvement in technology-driven, digital, or AI-focused projects relevant to child development is highly desirable.

• Comfortable working remotely on digital platforms, delivering contributions independently while engaging with a distributed team.

• We are prioritizing applicants with proficiency in one or more of these languages: Japanese, French, Tagalog, Malay, Lithuanian, Russian, Georgian, Polish, Marathi, Bengali, Urdu, Vietnamese, Swahili, Mandarin, Cantonese, Indonesian, Turkish, Gujarati, Bulgarian.

Originally posted on Himalayas

Role Title: Corporate Attorney (BigLaw Firms)
Role Type: Contractor
Location: Remote
micro1 is engaging Corporate Attorneys from top BigLaw firms to participate in a unique project for a leading customer. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is ideal for legal professionals well-versed in high-stakes corporate matters and interested in contributing to the future of legal technology.
Scope of Work

• Review and analyze complex corporate documents, contracts, and deal structures relating to mergers & acquisitions, private equity, and capital markets.

• Provide accurate, detailed input on nuanced legal scenario assessments to inform AI model training.

• Evaluate commercial litigation materials, identifying critical legal principles and procedural details.

• Deliver expert feedback on legal reasoning, issue spotting, and drafting approaches as part of project deliverables.

• Support the creation and refinement of legal data sets by annotating, categorizing, and explaining key issues in corporate law.

• Ensure all work meets high standards for accuracy, clarity, and compliance with US legal practice.

• Collaborate asynchronously with project managers and internal reviewers to align on rubrics and quality expectations.

Preferred Qualifications

• Active license to practice law in the United States.

• Recent experience (current or within the last 3 years) at a top-tier BigLaw firm, focusing on corporate law, mergers & acquisitions, private equity, or capital markets.

• Demonstrated expertise in commercial litigation and high-value transactional matters.

• Exceptional attention to detail in the analysis and interpretation of legal documents.

• Experience drafting, reviewing, and negotiating complex agreements and legal instruments.

• Strong written communication skills, with the ability to clearly and concisely explain legal concepts for diverse audiences.

• Prior experience with legal data annotation or rubric-based review is a plus, but not required.

Originally posted on Himalayas

About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values.

About the Role

Maze is launching a Market Research service that blends the scale and speed of our platform with expert-led research services, creating an AI-native alternative to traditional market research agencies.

As Head of GTM, Research Services, you'll be the founding commercial leader for this new line of business. This is a high-profile role that will work closely with Senior Leaders at Maze.

Reporting to the COO and partnering closely with our Head of Market Research, the expert practitioner delivering the service, you'll own go-to-market strategy end to end. Key responsibilities include partnering with Product, Sales and Marketing to design, build and run our GTM motion, engaging new buyers and existing customers to initiate opportunities, managing deals through to close, and working with Marketing to build Maze's voice and presence in the market research industry.

This is a rare opportunity to build a new business at an inflection point, helping define how AI reshapes the future of market research. You'll thrive here if you're a builder with deep market research roots—someone who has carried a number, knows the industry and its buyers personally, and believes AI is rewriting how research gets done.

What You'll Do:

GTM Strategy & Service Design

•
Define and co-own the go-to-market strategy for Maze's Market Research service; positioning, packaging, pricing, and target segments.

•
Partner with the Head of Market Research to shape the offering around what insights buyers actually need and what our AI-native approach makes possible.

•
Establish the metrics, forecasts, and operating cadence for a new line of business, and iterate quickly on what the market tells you.

Pipeline Generation & Sales Partnership

•
Coordinate with our existing sales team to generate qualified pipeline

•
Partner with Sales and Marketing to deliver enablement, playbooks, joint account planning, and outbound plays.

•
Activate your own market research network to open doors with insights leaders and research buyers.

•
Manage opportunities through the full sales cycle: scoping, proposals, pricing, negotiation, and close - bringing in the Head of Market Research as the practitioner voice.

Marketing Partnership & Market Presence

•
Partner with Marketing to build Maze's voice and presence in the market research category—content, events, communities, and thought leadership.

•
Represent Maze at industry events and in the broader conversation about how AI is changing research.

•
Turn early customer wins into stories, references, and repeatable demand.

Building the Business

•
Act as the connective tissue between Sales, Marketing, Research, and Product, surfacing what the market needs and feeding it back into the service and platform roadmap.

•
Bring AI into your own daily workflow to do more with less—and model that for the team around you.

•
As the service scales, help shape the team and playbook that will grow it.

Who You Are:

Experience

•
Significant experience growing market research services, insights consulting, or research technology businesses, including ownership of commercial outcomes.

•
A very strong network of market research buyers and practitioners you can activate from day one.

•
Deep market research domain expertise: qual and quant methodologies, study design, and how insights organizations buy and operate.

•
Ideally, some management and entrepreneurial experience—you've built a practice, launched an offering, or started something of your own.

Skills & Strengths

•
AI-pilled: You understand how AI can improve every step of the research process, and you already use it daily to do more with less.

•
Builder: You thrive in zero-to-one environments—comfortable with ambiguity, quick to create structure, and energized by owning outcomes.

•
Consultative seller: You sell expertise, not just software—confident scoping complex research engagements and navigating enterprise buying processes.

•
Category evangelist: You have a point of view on where research is heading and can make buyers, analysts, and practitioners want to be part of it.

•
Cross-functional operator: You work fluidly with sales, marketing, research, and product teams, and know how to get things done without formal authority.

Bonus

•
Experience launching a new service or product line inside a scaling company.

•
Published thought leadership or public speaking on AI in market research.

•
Experience selling both platform (SaaS) and services (agency) motions.

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

•
Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

•
Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

•
Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

•
Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

•
For some locations, coverage options vary, please see our benefits pages for more information

•
Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

•
Life and Disability Insurance, 100% of the team member premium paid

•
Flexible time off

•
Meaningful equity

•
Company retreats, fully paid for by Maze

•
New MacBook (laptop), paid for by Maze

•
Paid Family leave: 16 weeks for birth or adoptive parents

•
$500/month to be used for dependent health insurance coverage

•
If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

•
$1,500 remote work setup fund to ensure you can set up a productive work space

•
Flexible work schedule where you manage your own working hours

•
Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

•
Virtual social engagements randomly throughout the year

•
SWAG, we have some really cool swag

•
Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here.

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values.

About the Role

Maze is launching a Market Research service that blends the scale and speed of our platform with expert-led research services, creating an AI-native alternative to traditional market research agencies.

As Head of GTM, Research Services, you'll be the founding commercial leader for this new line of business. This is a high-profile role that will work closely with Senior Leaders at Maze.

Reporting to the COO and partnering closely with our Head of Market Research, the expert practitioner delivering the service, you'll own go-to-market strategy end to end. Key responsibilities include partnering with Product, Sales and Marketing to design, build and run our GTM motion, engaging new buyers and existing customers to initiate opportunities, managing deals through to close, and working with Marketing to build Maze's voice and presence in the market research industry.

This is a rare opportunity to build a new business at an inflection point, helping define how AI reshapes the future of market research. You'll thrive here if you're a builder with deep market research roots—someone who has carried a number, knows the industry and its buyers personally, and believes AI is rewriting how research gets done.

What You'll Do:

GTM Strategy & Service Design

•
Define and co-own the go-to-market strategy for Maze's Market Research service; positioning, packaging, pricing, and target segments.

•
Partner with the Head of Market Research to shape the offering around what insights buyers actually need and what our AI-native approach makes possible.

•
Establish the metrics, forecasts, and operating cadence for a new line of business, and iterate quickly on what the market tells you.

Pipeline Generation & Sales Partnership

•
Coordinate with our existing sales team to generate qualified pipeline

•
Partner with Sales and Marketing to deliver enablement, playbooks, joint account planning, and outbound plays.

•
Activate your own market research network to open doors with insights leaders and research buyers.

•
Manage opportunities through the full sales cycle: scoping, proposals, pricing, negotiation, and close - bringing in the Head of Market Research as the practitioner voice.

Marketing Partnership & Market Presence

•
Partner with Marketing to build Maze's voice and presence in the market research category—content, events, communities, and thought leadership.

•
Represent Maze at industry events and in the broader conversation about how AI is changing research.

•
Turn early customer wins into stories, references, and repeatable demand.

Building the Business

•
Act as the connective tissue between Sales, Marketing, Research, and Product, surfacing what the market needs and feeding it back into the service and platform roadmap.

•
Bring AI into your own daily workflow to do more with less—and model that for the team around you.

•
As the service scales, help shape the team and playbook that will grow it.

Who You Are:

Experience

•
Significant experience growing market research services, insights consulting, or research technology businesses, including ownership of commercial outcomes.

•
A very strong network of market research buyers and practitioners you can activate from day one.

•
Deep market research domain expertise: qual and quant methodologies, study design, and how insights organizations buy and operate.

•
Ideally, some management and entrepreneurial experience—you've built a practice, launched an offering, or started something of your own.

Skills & Strengths

•
AI-pilled: You understand how AI can improve every step of the research process, and you already use it daily to do more with less.

•
Builder: You thrive in zero-to-one environments—comfortable with ambiguity, quick to create structure, and energized by owning outcomes.

•
Consultative seller: You sell expertise, not just software—confident scoping complex research engagements and navigating enterprise buying processes.

•
Category evangelist: You have a point of view on where research is heading and can make buyers, analysts, and practitioners want to be part of it.

•
Cross-functional operator: You work fluidly with sales, marketing, research, and product teams, and know how to get things done without formal authority.

Bonus

•
Experience launching a new service or product line inside a scaling company.

•
Published thought leadership or public speaking on AI in market research.

•
Experience selling both platform (SaaS) and services (agency) motions.

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

•
Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

•
Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

•
Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

•
Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

•
For some locations, coverage options vary, please see our benefits pages for more information

•
Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

•
Life and Disability Insurance, 100% of the team member premium paid

•
Flexible time off

•
Meaningful equity

•
Company retreats, fully paid for by Maze

•
New MacBook (laptop), paid for by Maze

•
Paid Family leave: 16 weeks for birth or adoptive parents

•
$500/month to be used for dependent health insurance coverage

•
If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

•
$1,500 remote work setup fund to ensure you can set up a productive work space

•
Flexible work schedule where you manage your own working hours

•
Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

•
Virtual social engagements randomly throughout the year

•
SWAG, we have some really cool swag

•
Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here.

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

Solace’s physicians perform a critical function, performing initial assessments, establishing relationships with our patients and acting as the entry point for Solace’s advocate services, and collaborating with the advocate team to ensure patients’ health and wellness goals are met.

We’re looking for a VP, Clinical Services and Executive Medical Director to lead and scale an expanding physician group at a rapidly growing company. Reporting to the Chief Medical Officer, this role serves as the principal operational physician executive responsible for the day-to-day clinical leadership of a telehealth physician workforce. This role will own performance management of the physician group, ensure an exemplary patient experience is provided and high quality and efficient clinical care is performed, and build the systems, governance structures, and team capabilities required to sustain those standards as the company grows. It is simultaneously a physician leadership role, a general management role, and a strategic partner role requiring fluency in clinical standards, organizational design, data-driven quality improvement, and cross-functional executive collaboration. This role will partner closely with other areas of the company including Product, Data, Marketing, Operations, and Clinical Recruiting.

This is a high visibility role that will lead Solace’s physicians through an unprecedented phase of growth.

What You'll Do

•
Clinical leadership and medical director oversight

•
Serve as the direct supervisor to a growing team of medical directors and associate medical directors

•
Set performance expectations and develop a medical director accountability framework

•
Build and mentor the associate medical director pipeline; own physician leadership development as an organizational capability

•
Clinical quality, safety, and outcomes

•
Working closely with the Medical Director for Clinical Quality, set clinical quality strategy, define priority measures, benchmarks, and improvement targets

•
Champion a culture of safety and continuous improvement across the physician workforce

•
Partner with the Medical Director for Clinical Quality on developing an accreditation readiness program

•
Clinical operations and workforce management

•
Ensure service delivery, capacity, and utilization align with clinical standards

•
Set and enforce clinical policies governing scope of practice, clinical protocols, documentation standards, and telehealth-specific guidelines

•
Oversee physician onboarding from a clinical readiness standpoint; ensure new physicians receive orientation, training, and mentorship that allows them to hit the ground running

•
Monitor physician performance data (productivity, quality metrics, patient satisfaction, documentation compliance) at the cohort and individual level

•
Develop action plans to address areas of underperformance

•
Strategic planning and organizational growth

•
Working with the CMO, co-develop clinical strategy for new service lines

•
Own the clinical operations plan: define goals, resource requirements, and success metrics

•
Develop a plan for a leadership structure that supports rapid growth and identify key hires that will be necessary to bring Solace’s vision to the next level

•
Clinical governance and policy

•
Build and maintain the clinical policy library in partnership with Legal, Compliance, and Medical Directors

•
Serve as the clinical authority for escalations from different physicians and the advocate service

•
Physician engagement, culture, and wellbeing

•
Own the physician experience as an organizational priority; monitor engagement data and develop interventions to improve satisfaction, reduce burnout, and improve retention

•
Establish regular communication channels between physician leadership and the broader physician workforce

•
Partner with People/HR on physician workforce strategy, including retention and succession planning

•
Act as a model for the clinical values and professional standards we want upheld

What You Bring to the Table

•
An active, unrestricted medical license

•
Board certification in internal medicine or family medicine

•
Minimum 5 years of direct patient care

•
Minimum 5 years of progressive leadership experience including direct management of other physicians or medical directors, including building that layered team with eventual scaled, layered leadership of >1k clinicians

•
Familiarity with multi-state medical licensing and demonstrated knowledge of credentialing standards (NCQA, JC, etc.)

•
Experience working in a virtual care setting

•
Demonstrated experience overseeing clinical quality, peer review, or patient safety programs at an organizational level

•
Familiarity with value-based care, payor contracting, and how credentialing intersects with network adequacy requirements

•
Strong leadership and communication skills; proven ability to lead interdisciplinary teams and work cross-functionally

•
Comfort operating in a high-growth, tech-forward health care environment

•
Prior startup experience is a plus; prior experience working at a tech-forward clinical startup is a massive plus; comfort working autonomously is a necessity

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

Solace’s physicians perform a critical function, performing initial assessments, establishing relationships with our patients and acting as the entry point for Solace’s advocate services, and collaborating with the advocate team to ensure patients’ health and wellness goals are met.

We’re looking for a VP, Clinical Services and Executive Medical Director to lead and scale an expanding physician group at a rapidly growing company. Reporting to the Chief Medical Officer, this role serves as the principal operational physician executive responsible for the day-to-day clinical leadership of a telehealth physician workforce. This role will own performance management of the physician group, ensure an exemplary patient experience is provided and high quality and efficient clinical care is performed, and build the systems, governance structures, and team capabilities required to sustain those standards as the company grows. It is simultaneously a physician leadership role, a general management role, and a strategic partner role requiring fluency in clinical standards, organizational design, data-driven quality improvement, and cross-functional executive collaboration. This role will partner closely with other areas of the company including Product, Data, Marketing, Operations, and Clinical Recruiting.

This is a high visibility role that will lead Solace’s physicians through an unprecedented phase of growth.

What You'll Do

•
Clinical leadership and medical director oversight

•
Serve as the direct supervisor to a growing team of medical directors and associate medical directors

•
Set performance expectations and develop a medical director accountability framework

•
Build and mentor the associate medical director pipeline; own physician leadership development as an organizational capability

•
Clinical quality, safety, and outcomes

•
Working closely with the Medical Director for Clinical Quality, set clinical quality strategy, define priority measures, benchmarks, and improvement targets

•
Champion a culture of safety and continuous improvement across the physician workforce

•
Partner with the Medical Director for Clinical Quality on developing an accreditation readiness program

•
Clinical operations and workforce management

•
Ensure service delivery, capacity, and utilization align with clinical standards

•
Set and enforce clinical policies governing scope of practice, clinical protocols, documentation standards, and telehealth-specific guidelines

•
Oversee physician onboarding from a clinical readiness standpoint; ensure new physicians receive orientation, training, and mentorship that allows them to hit the ground running

•
Monitor physician performance data (productivity, quality metrics, patient satisfaction, documentation compliance) at the cohort and individual level

•
Develop action plans to address areas of underperformance

•
Strategic planning and organizational growth

•
Working with the CMO, co-develop clinical strategy for new service lines

•
Own the clinical operations plan: define goals, resource requirements, and success metrics

•
Develop a plan for a leadership structure that supports rapid growth and identify key hires that will be necessary to bring Solace’s vision to the next level

•
Clinical governance and policy

•
Build and maintain the clinical policy library in partnership with Legal, Compliance, and Medical Directors

•
Serve as the clinical authority for escalations from different physicians and the advocate service

•
Physician engagement, culture, and wellbeing

•
Own the physician experience as an organizational priority; monitor engagement data and develop interventions to improve satisfaction, reduce burnout, and improve retention

•
Establish regular communication channels between physician leadership and the broader physician workforce

•
Partner with People/HR on physician workforce strategy, including retention and succession planning

•
Act as a model for the clinical values and professional standards we want upheld

What You Bring to the Table

•
An active, unrestricted medical license

•
Board certification in internal medicine or family medicine

•
Minimum 5 years of direct patient care

•
Minimum 5 years of progressive leadership experience including direct management of other physicians or medical directors, including building that layered team with eventual scaled, layered leadership of >1k clinicians

•
Familiarity with multi-state medical licensing and demonstrated knowledge of credentialing standards (NCQA, JC, etc.)

•
Experience working in a virtual care setting

•
Demonstrated experience overseeing clinical quality, peer review, or patient safety programs at an organizational level

•
Familiarity with value-based care, payor contracting, and how credentialing intersects with network adequacy requirements

•
Strong leadership and communication skills; proven ability to lead interdisciplinary teams and work cross-functionally

•
Comfort operating in a high-growth, tech-forward health care environment

•
Prior startup experience is a plus; prior experience working at a tech-forward clinical startup is a massive plus; comfort working autonomously is a necessity

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

About Vercel:

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.

We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role:
We're looking for aSecurity Software Engineer to join our Security team and own Vercel's Identity and Access Management strategy - across both corporate and production environments. This is a high-impact, ownership-heavy role: you'll define IAM architecture from the ground up, migrate Okta fully behind Terraform, and serve as the subject matter expert who levels up the entire organization on IAM best practices.
You will report to the Head of Security and be located remotely within the United States. If you're based within commuting distance of our SF or NY offices, the role includes in-office anchor days on Monday, Tuesday, and Friday.
What You Will Do:

• Own the full IAM strategy for both corporate and production environments - defining the roadmap, standards, and architecture end to end

• Migrate Okta and all related IAM configuration to Terraform, driving infrastructure-as-code adoption and leveling up engineering teams in its use

• Lead Vercel-on-Vercel and Vercel infrastructure cleanup initiatives, ensuring our internal systems reflect the same standards we sell to customers

• Design and enforce least-privilege access controls across cloud, SaaS, and production infrastructure

• Partner with platform and engineering teams to embed IAM best practices early in the design process

• Build and manage MDM/MAM tooling to secure endpoint and mobile device access across the organization

• Drive automation across provisioning, deprovisioning, and access review workflows

• Serve as the IAM subject matter expert across Security, IT, and Engineering

About You:

• 7+ years of experience in identity, access management, or platform security engineering

• Deep expertise with Okta - including SSO, MFA, lifecycle management, and API-driven automation

• Proficient in Terraform and committed to managing IAM infrastructure as code

• Experience designing IAM strategy at scale - across both corporate (IT/SaaS) and production (cloud infrastructure) environments

• Hands-on experience with AWS or GCP IAM - service accounts, roles, workload identity federation

• Background in MDM/MAM solutions (Jamf, Intune, or equivalent)

• Strong collaborator who can drive alignment across Engineering, IT, Compliance, and Security teams

• Comfortable operating with autonomy and owning decisions in a fast-moving environment

Bonus If You:

• Experience leading Terraform migrations for IAM or identity infrastructure at scale

• Background in SCIM, SAML, OIDC, and directory services (e.g., Google Workspace, Azure AD)

• Contributions to internal developer platforms or security tooling

• Experience at a developer tools, infrastructure, or SaaS company

• Certifications such as Okta Certified Professional/Administrator, AWS Security Specialty, or CISSP

Benefits:

• Competitive compensation package, including equity.

• Inclusive Healthcare Package.

• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.

• Flexible Time Off.

• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. 
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

How can we use vast amounts of proprietary and internet-scale healthcare data to build systems that enable access to significantly better healthcare?

As a Staff Software Engineer on the AI team, you will play a key technical leadership role in evolving AI & Recommendations platform. You will help build the systems, infrastructure, and services that power treatment recommendations, provider decision support and experimentation across multiple healthcare verticals.

This role is ideal for an engineer who is passionate about building scalable platforms and production systems while leveraging machine learning and AI technologies to solve complex healthcare problems. You will work across the stack—from APIs and platform infrastructure to recommendation systems and LLM-powered applications—to enable intelligent, personalized care at scale.

You Will:

•
Lead the design and development of scalable backend systems, APIs, and platform services that power treatment recommendations and personalization.

•
Architect and build the infrastructure that enables experimentation, recommendation engines, and AI-powered healthcare experiences

•
Partner with Machine Learning engineers to productionize models and integrate intelligent decisioning into customer and provider workflows

•
Design and implement highly reliable, observable, and maintainable distributed systems

•
Drive platform investments including self-service tooling, testing infrastructure, unified decisioning frameworks, and data pipelines

•
Collaborate with vertical engineering teams to establish reusable patterns, frameworks, and best practices that enable independent innovation

•
Evaluate and integrate emerging AI and LLM technologies where they can improve provider efficiency, patient outcomes, or operational scale

•
Lead complex technical initiatives that span multiple teams and systems

•
Mentor engineers and provide technical leadership through design reviews, architecture discussions, and hands-on implementation

•
Influence the long-term technical direction of the MedMatch platform and broader AI ecosystem

You Have:

•
8+ years of professional software engineering experience building and operating production systems at scale

•
Strong expertise in backend engineering, distributed systems, APIs, and cloud-native architectures

•
Demonstrated success leading large technical initiatives and influencing architecture across teams

•
Experience building data-intensive applications and services that leverage machine learning or recommendation systems

•
Strong proficiency in Python and modern software development practices

•
Experience integrating ML models, recommendation engines, or LLM-powered applications into production systems

•
Familiarity with ML lifecycle concepts including training, evaluation, deployment, monitoring, and experimentation

•
Experience with cloud platforms and modern infrastructure tooling (AWS, Kubernetes, Databricks, MLflow, Airflow, etc.) is a plus

•
Ability to balance short-term product delivery with long-term platform scalability and maintainability

•
Excellent collaboration and communication skills, with the ability to work effectively across engineering, product, data science, and clinical stakeholders

Nice to Have:

•
Experience building recommendation systems, ranking systems, personalization platforms, or decision-support systems

•
Experience in healthcare, health tech, or other regulated environments

•
Advanced degree in Computer Science, Machine Learning, or a related field

Our Benefits (there are more but here are some highlights):

•
Competitive salary & equity compensation for full-time roles

•
Unlimited PTO, company holidays, and quarterly mental health days

•
Comprehensive health benefits including medical, dental & vision, and parental leave

•
Employee Stock Purchase Program (ESPP)

•
401k benefits with employer matching contribution

•
Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.