Reliable people. Complete back-office support. Zero hiring friction.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

 

JumpCloud is Intelligent, Secure IT.

About the Role

We are seeking an experienced Customer Success Manager based in Mexico to own and manage a portfolio of high-value Enterprise, Commercial and SMB accounts.

In this role, you will act as a trusted advisor and strategic partner to IT executives (CIOs, CISOs, VPs/Directors of IT), driving deep product adoption, customer retention, and long-term value realization. You will partner closely with Sales, Account Management, Support, Solutions Engineering, and Product teams to champion customer needs, mitigate churn risks, and unlock expansion opportunities.

\n

Key Duties & Responsibilities:

•
Strategic Account Management: Develop deep, multi-threaded relationships with key executive decision-makers and stakeholders across Enterprise accounts. Build and execute tailored Customer Success Plans aligned with client business outcomes.

•
Onboarding & Time to Value: Partner with Implementation and Professional Services teams to guide onboarding initiatives, ensuring swift time-to-value and adoption across hybrid IT environments.

•
Adoption & Risk Mitigation: Proactively monitor portfolio health, user engagement, leverage AI and data to address adoption bottlenecks and potential churn risks early.

•
QBRs / Executive Business Reviews (EBRs): Prepare and facilitate strategic, metrics-driven quarterly and executive business reviews with key client leaders to showcase ROI, benchmark health, and align on strategic roadmaps.

•
Growth & Commercial Partnership: Partner closely with Account Executives and Account Managers to develop Customer Success Plans, identify expansion/upsell opportunities, and drive strong Net Retention Rates (NRR)

•
Customer Advocacy & Escalation: Serve as the primary point of contact for strategic account escalations. Advocate for customer product enhancements with Product and Engineering leadership to influence product roadmap priorities.

•
Subject Matter Expertise: Maintain a deep technical understanding of JumpCloud’s platform capabilities, modern IT architectures, and industry trends to advise customers on security and identity best practices.

How Success Will Be Measured :

•
Net Retention Rate (NRR) & Gross Retention Rate (GRR) across your assigned portfolio

•
Customer Health, Platform Adoption, and Product Engagement

•
Onboarding Time-to-Value (TTV) for key accounts

•
Identification and pipeline contribution of qualified Expansion/Upsell opportunities

We’re Looking For:

•
Experience: 7+ years of customer-facing experience in B2B SaaS Customer Success or Strategic Account Management, managing Enterprise or high-ARR Commercial accounts 

•
Technical Acumen: Strong industry background with SaaS Products with preferred domain knowledge in IT infrastructure, Identity & Access Management (IAM), Directory Services, SSO/MFA, Mobile Device Management (MDM), Zero Trust, and Security/System Administration.

•
Executive Presence: Proven track record of building trust and commanding credibility with key Business and IT stakeholders, C-suite IT leaders, VPs, and technical stakeholders.

•
Analytical & Strategic Mindset: Ability to synthesize complex customer requirements, evaluate account health metrics, and construct actionable success plans.

•
Communication: Outstanding verbal, written, and presentation skills, with an ability to translate complex technical concepts into business outcomes.

•
Proactive Problem Solving: A self-starter with strong organization, project management, and cross-functional leadership skills in a high-growth, remote-first environment.

•
Education: Bachelor’s degree or equivalent practical experience.

Location & Work Requirements :

•
Location: Remote – Mexico.

•
Must be authorized to work in Mexico without restriction.

•
Proficient in English and Spanish

•
Should be willing to travel for customer meetings and workshops - 10%

\n#LI-JR1

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

 

This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.  

 

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

 

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.  

 

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.   

 

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

 

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

 

#LI-Remote #BI-Remote

Please mention the word **OUTDONE** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About KPI SolutionsKPI Solutions is a national supply chain consulting and warehouse automation systems integrator, helping some of the biggest names in e-commerce, retail, and distribution move product faster and smarter. Formed in 2021 through the combination of Kuecker Logistics Group, PULSE Integration, and QC Software, KPI brings together decades of material handling and systems integration experience — rooted in material handling integration dating back to 1971. From initial design through go-live and ongoing support, KPI delivers engineered solutions that blend automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity, increase fulfillment speed, and build operational resilience for clients.
Position Summary 
The Software Deployment Engineer I/II is an individual-contributor role responsible for the end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware (pick-to-light, overhead illuminators, AutoStore, and T-sort integrations). This role owns project-level system configuration, commissioning, installation, upgrade, and live troubleshooting work independently, with minimal oversight, across both on-site and remote/office phases of the project lifecycle. It combines software commissioning, hardware coordination, database scripting, environment configuration, and formal test/sign-off responsibilities that have historically been distributed across multiple roles and a dedicated installation team. 
This position carries broadened scope following the consolidation of hardware installation and commissioning functions previously performed by a dedicated Systems Integration & Commissioning (SI&C) team, which has since been dissolved. The Software Deployment Engineer I/II is expected to operate as the primary and, in several functions, sole point of ownership for the responsibilities outlined below. 
Key Responsibilities 
On-Site Delivery 

• Lead software commissioning of Kommand and peripheral hardware systems at customer sites; serve as primary technical owner, with hardware-side support from junior/peer staff. 

• Own full-scope installation of pick-to-light systems, including wiring, physical installation, configuration, and functional testing — a scope absorbed from the former SI&C team. 

• Own full-scope installation of overhead illuminator systems, following the same end-to-end responsibility as above. 

• Conduct IQ (Installation Qualification) and UAT (User Acceptance Testing) following installation, including preparation of formal test documentation and customer sign-off. 

• Serve as the sole owner of Kommand and system-level troubleshooting for live, in-production issues during on-site engagements. 
Remote / Office Delivery 

• Independently deliver new Kommand installations, including application pre-configuration, database scripting, and pre-deployment testing. Sole personnel on this workstream, currently managing 4 upcoming and 1 active installation. 

• Independently deliver Kommand version upgrades, including SSDT (SQL Server Data Tools) schema comparisons, version control, local pre-install testing, and direct customer coordination. Sole personnel on this workstream, with approximately 22 major upgrades planned in the current year. 

• Production upgrade execution is performed after standard business hours to minimize customer downtime. 

• DEV, QA, and Sandbox environment work is performed during standard business hours. 

• Validate, diagnose, and remediate reported defects; route confirmed fixes to QA prior to merge and deployment. Escalation to other engineering resources is rare. 

• Participate in the on-call rotation covering Kommand, AutoStore, and T-sort system escalations. 

• Provide post-go-live project support on an as-needed basis, including system migrations (e.g., bin/location migrations), integration testing with customer ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support. 
Project Configuration & Deployment 

• Gather all Kommand configurations and system parameters required for a given project. 

• Translate the Business Requirements Document (BRD) and customer conversations into the Kommand system settings spreadsheet, network spreadsheet, and system parameters. 

• Educate the client on use of the host interface. 

• Not required for all projects — dependent on whether the customer's integration involves interface changes (e.g., AutoCase, Pack & Hold). 

• Configure the client's Kommand sandbox environment to be project-specific for customer testing, and support the client through that testing. 

• Configure the Kommand production environment ahead of go-live. 

• Assist with training on any new features requiring customer or internal education. 
Scope & Independence 
This role currently operates as the sole owner of several critical workstreams, including all new Kommand installations, all Kommand upgrade delivery, and all live Kommand/system troubleshooting. The role requires the judgment and technical depth to manage customer-facing delivery, testing, and sign-off without a dedicated support team, and to make sound decisions under time pressure during after-hours production changes and live escalations. 

• Demonstrated experience commissioning warehouse execution/control software and associated hardware peripherals. 

• Working knowledge of SQL Server-based application environments, including SSDT schema comparison and version control practices. 

• Experience with formal software testing methodology (IQ/UAT), including documentation and customer sign-off processes. 

• Ability to independently diagnose, troubleshoot, and resolve live production issues under time pressure. 

• Comfort with hands-on installation work (wiring, hardware configuration) for pick-to-light and overhead illumination systems, or willingness/ability to develop this competency. 

• Willingness to work after hours and participate in an on-call rotation. 

• Ability to translate business requirements documentation and customer conversations into structured system configuration (settings, network, and parameter specifications). 

• Strong customer-facing communication skills; comfortable coordinating directly with customer stakeholders during upgrades, go-live support, and system/interface training. 
Preferred Qualifications 

• Prior experience with AutoStore and/or T-sort systems. 

• Experience with ERP/WMS integration testing (e.g., SAP). 

• Background in material handling, warehouse automation, or industrial controls environments. 

What we Offer:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Health Care Concierge Service

• 401(k) Retirement Plan (Pre-tax & Roth)

• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability

• Voluntary Life & AD&D Insurance

• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance

• Pet Insurance

• Milk Stork Program

• Wellness Program with gift card redemption and wellness challenges

• Paid Time Off (Vacation, Sick & 10 Holidays)

• Training & Development

Why KPI Solutions?
At KPI Solutions, you’ll be part of a team that values innovation, accountability, and continuous improvement. This is more than a reporting role—it’s an opportunity to make a measurable impact on project success and business performance.

KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Please mention the word **READABLE** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Dane Street is an Independent Review Organization and a national provider of Utilization Review services (among other offerings) and we are expanding our physician panel resulting in opportunities for non-traditional physician work and supplemental income. This is a telework opportunity for physicians providing a caseload customized to your schedule.
Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis.
We are looking for the specialties listed below with active Tennessee or Texas License to address the medical necessity of treatment requests and, in appeals, the medical necessity of previously denied services.

• Urology
The average time spent on most reviews is 15-20 minutes so it is possible to complete several cases within an hour.
Training and onboarding can be completed in less than 1 week and you can start earning compensation for reviews while maintaining your active practice. Contact us today about joining our panel of specialty reviewers!
Requirements

• Current, unrestricted Tennessee or Texas Medical License

• Active Practice

• Board Certified

Benefits

• Independent consultant role allows for schedule flexibility and predictable work hours. You choose services and case types, dictate volume, and conduct this work based on your scheduled availability

• No doctor/patient relationship is established and no treatment is provided. These are advisory-only opinions

• Typical TAT is 1-5 business days depending on the level of review. Same-day cases are rare but do occur. Dane Street keeps you apprised of required turn-around time and carefully coordinates all administrative tasks so your time is spent on clinical decision-making

•
Dane Street offers a streamlined case flow and a user-friendly work portal. We facilitate all communication, organize and sort all medical records, support all administrative processes, prep cases extensively, and ensure the quality and timely delivery of all determinations/reports

• A chronological listing of medical records as well as all treatment guidelines used to make a determination are provided in an easy, click-to-view format

• In cases where peer-to-peer calls are necessary (adverse determinations), Dane Street’s peer coordinators secure provider availability

•
Dane Street offers initial training as well as an ongoing point of contact should you have any questions about completing reviews

Originally posted on Himalayas

About the Role

We're looking for an Android Software Engineer to help build and improve a mobile app used by millions of people worldwide. You'll work with product, design, and fellow engineers to ship polished, high-performing features. You'll also help keep the app stable, accessible, and a pleasure to use.

Key Responsibilities

• Design, build, and ship new features for a large-scale consumer Android app

• Write clean, well-tested, maintainable code in Kotlin

• Collaborate with designers to deliver smooth, accessible, and visually polished experiences

• Monitor and improve app performance, stability, and crash rates

• Partner with back-end engineers on APIs and data flows that power mobile features

• Take part in code reviews and help maintain strong engineering standards

Qualifications

Required

• 4+ years of professional Android development experience

• Strong proficiency in Kotlin and the Android SDK

• Experience with modern Android architecture patterns and Jetpack libraries

• Experience shipping and maintaining apps in production on the Google Play Store

• Familiarity with automated testing for mobile apps

Preferred

• Experience with Jetpack Compose

• Experience with large, modular codebases and multi-team development

• Background in consumer, marketplace, or travel apps

Key Details

• Start Date: Flexible

• Duration: Long-term contract (length to be confirmed)

• Location: Remote (within the U.S.)

• Work Schedule: Full-time, 40 hours/week, Monday-Friday

• Pay Rate: $65-$73/hour

• Employment Type: W-2 (no C2C or 1099)

• Work Authorization: Must be authorized to work in the U.S. without sponsorship.

• Engagement: Contract role through Maleda Tech.

Salary: $65 – $73 / hourOriginally posted on Himalayas

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role
The Senior Analyst, Customer Success Operations is a critical role within our Revenue Operations team, bringing broad Customer Success and Account Management knowledge to support our most complex projects. You'll serve as a cross-functional problem solver and connective layer across Customer Success Operations, making sure our programs and strategic work reflect real, on-the-ground context. This role is perfect for someone who thrives in ambiguity, enjoys being a go-to resource across functions, and wants a direct hand in how we execute our roadmap.
About the Team
The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.
What You'll Do

•
Domain Expertise: Bring working knowledge of customer success and account management into Customer Success Operations. Nice to have exposure to pre-sales and application specialist functions.

•
CS Metrics & Reporting: Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage and engagement KPIs, translating trends into insight CS leadership can act on and run the QA checks that catch issues before they reach leadership.

•
Cross-Functional Deployment Support: Partner with cross-functional teams, including account managers, customer success managers, pre-sales, and application specialists when needed, on large and complex projects.

•
Strategic Project Execution: Support the Senior Manager, Customer Success Operations on program delivery across our customer base, including account level context that requires broad cross-functional fluency.

•
Cross-Functional Partnership: Build working relationships with pre-sales, application specialists, and CS leadership stakeholders to represent CS Operations needs and surface early signals.

•
Project Support: Contribute to broader strategic project delivery, including CS Platform and Usage Based Pricing, as capacity allows.

•
Be the go to person for cross-functional and customer facing context within Customer Success Operations.

Who You Are

•
3 to 5 years of customer ops experience, ideally at a high-growth B2B SaaS or AI company.

•
Prior exposure to customer success.

•
Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs such as MAU and DAU.

•
Comfortable working in Salesforce, Gainsight, and forecasting tools such as Clari or Gong.

•
Comfortable working in ambiguity and solving open-ended problems with a proactive mindset.

•
Strong communication skills with the ability to influence and build trust with cross-functional teams.

•
Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines.

•
Bonus: experience with SQL, or a data warehouse tool such as Snowflake or BigQuery, and familiarity with a BI platform such as Tableau.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range
$99,000—$110,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role
The Senior Analyst, Customer Success Operations is a critical role within our Revenue Operations team, bringing broad Customer Success and Account Management knowledge to support our most complex projects. You'll serve as a cross-functional problem solver and connective layer across Customer Success Operations, making sure our programs and strategic work reflect real, on-the-ground context. This role is perfect for someone who thrives in ambiguity, enjoys being a go-to resource across functions, and wants a direct hand in how we execute our roadmap.
About the Team
The Customer Success - Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account managers, CSMs, implementation specialists, support specialists, and leadership. We create and implement operational reporting and analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.
What You'll Do

•
Domain Expertise: Bring working knowledge of customer success and account management into Customer Success Operations. Nice to have exposure to pre-sales and application specialist functions.

•
CS Metrics & Reporting: Build and maintain reporting on core Customer Success metrics, including NRR, GRR, renewal rate, and usage and engagement KPIs, translating trends into insight CS leadership can act on and run the QA checks that catch issues before they reach leadership.

•
Cross-Functional Deployment Support: Partner with cross-functional teams, including account managers, customer success managers, pre-sales, and application specialists when needed, on large and complex projects.

•
Strategic Project Execution: Support the Senior Manager, Customer Success Operations on program delivery across our customer base, including account level context that requires broad cross-functional fluency.

•
Cross-Functional Partnership: Build working relationships with pre-sales, application specialists, and CS leadership stakeholders to represent CS Operations needs and surface early signals.

•
Project Support: Contribute to broader strategic project delivery, including CS Platform and Usage Based Pricing, as capacity allows.

•
Be the go to person for cross-functional and customer facing context within Customer Success Operations.

Who You Are

•
3 to 5 years of customer ops experience, ideally at a high-growth B2B SaaS or AI company.

•
Prior exposure to customer success.

•
Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs such as MAU and DAU.

•
Comfortable working in Salesforce, Gainsight, and forecasting tools such as Clari or Gong.

•
Comfortable working in ambiguity and solving open-ended problems with a proactive mindset.

•
Strong communication skills with the ability to influence and build trust with cross-functional teams.

•
Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines.

•
Bonus: experience with SQL, or a data warehouse tool such as Snowflake or BigQuery, and familiarity with a BI platform such as Tableau.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range
$99,000—$110,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.

• All official communications will come from an @alpha-sense.com email address.

• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners—specifically in cybersecurity, privacy, and financial audits. We build software for the people who enable trust between businesses.
We're based in San Francisco, CA, and built remote-first. We're backed by Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, and more. Over 50 of the top 100 accounting and consulting firms trust Fieldguide to power mission-critical work.
About the Role
As a Staff Platform Engineer at Fieldguide, you will design and build the foundational platform that powers Fieldguide, including core platform services and tooling that make it fast, safe, and consistent to deliver new capabilities to customers. This is the platform on which every product surface and AI agent at Fieldguide is built.
You will operate as a technical leader across teams, defining standards and reducing complexity for product, AI, and infrastructure engineers. Your work will directly shape how Fieldguide can ship quickly for our largest enterprise customers while keeping our systems reliable and scalable.
What You’ll Own

• Lead the design and evolution of Fieldguide's core platform services, including the foundational systems, APIs, and shared primitives that every product surface and agent depends on

• Build platform capabilities that compound the leverage of product and AI engineers, turning hard problems into reusable building blocks

• Define the architecture for how new product capabilities get delivered across our SaaS, enterprise single-tenant, and government-cloud environments

• Partner directly with product, design, and AI engineering leaders to understand customer needs and translate them into platform investments

• Drive cross-team initiatives that improve product velocity, system reliability, and consistency across the application

• Own the standards for service design, data modeling, and platform integration patterns used across Fieldguide

• Maintain and evolve the internal developer platform that supports the team, including deployment tooling, and agentic engineering capabilities

• Mentor senior and mid-level engineers across the org and raise the bar for platform engineering at Fieldguide

Who You Are

• 10+ years of experience in software engineering, with significant time spent building product-facing platforms or foundational application services

• Strong product instincts and a track record of shipping platform capabilities that unlocked meaningful customer outcomes

• Deep experience designing APIs, services, and shared systems that other engineers build on top of

• Strong fluency with modern cloud platforms (AWS preferred), Kubernetes, and distributed systems

• Track record of operating as a technical leader across multiple teams without owning them directly

• Excellent judgment on what to build into the platform, what to leave to product teams, and what to buy

• Strong software engineering fundamentals and the ability to contribute to and review complex codebases

• Excellent written and verbal communication, with the ability to drive alignment across engineering, product, and design

• High agency and a bias toward owning problems end-to-end

Bonus Points

• Experience building platforms that power AI-native products, including agent frameworks, model orchestration, or LLM-powered application surfaces

• Experience designing platforms that support both multi-tenant SaaS and single-tenant enterprise deployments

• Experience as a founding or early platform engineer at a vertical SaaS or enterprise AI company

Benefits

• Competitive compensation with equity

• Comprehensive health and wellness benefits

• Flexible time off and work schedules

• Technology reimbursements

• 401(k) plan

• Twice-yearly in-person offsites across the U.S.

• Wellness benefits starting on your first day

Our Values

• Fearless — Inspire and break down seemingly impossible walls

• Fast — Launch fast with excellence; iterate to perfection

• Lovable — Deliver happiness and 11-star experiences

• Owners — Execute and run the business with ownership

• Win-win — Create mutual value and earn trust for life

• Inclusive — Scale the best ideas with inclusive teams

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 09/09/2026

Anticipated Posting Close Date*: 10/05/2026

*Job posting may close early due to the volume of applicants.

Staff Software Engineer - Security Products

The Security Products group is responsible for developing and maintaining a range of security related products at Fastly. We are made up of multifaceted teams that work together to build industry leading security products that our customers rely on to secure their infrastructure. We are looking for a full-time engineer with experience developing web applications. This role is for a backend engineer developing primarily in Go, but experience with other languages (C, Rust etc.) is useful.

What You'll Do:

• Work as part of a team developing backend systems for large scale web applications in Go

• Write clean, modular, robust code to implement the desired requirements

• Coordinate and communicate seamlessly with the team members and across other technical and product teams

• Contribute to code reviews, documentation and other team processes

• Code optimization and performance tuning

What We're Looking For:

• 6+ Years of enterprise software development experience

• Deep knowledge of HTTP and related networking protocols (Varnish, H2O etc.)

• Strong interest in network security

• Hands on experience developing and operating backend systems for web applications

• Experience working in a collaborative, distributed team environment

• Strong Linux, automation, and shell scripting skills

We’ll be super impressed if you have experience in any of these:

• Prior experience building security solutions

• Expertise in building in Kubernetes

• Experience managing hybrid cloud environments (data center + public cloud)

Work Hours:

• This position will require you to be available during core US business hours as well as participating in an on call rotation

Work Location(s) & Travel Requirements:

This position is a remote role and open to candidates residing in the following locations: North America

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary:

The estimated salary range for this position is 181,220.00 to 217,464.00

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Why Fastly?

•
We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

•
We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

•
We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

*Must be licensed in NY or open to obtaining NY credentials!

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.

Are You a Good Fit For Us?
We are currently seeking professional and compassionate Clinical Supervisors to join our growing team. Flexible hours are provided with the need of one weekend day and some evenings. In-person and telehealth sessions are conducted by our clinicians.

Duties and Responsibilities:

• Provide weekly clinical supervision to therapists as assigned, and document supervision sessions in a timely manner

• Complete and maintain NYS licensure paperwork for supervisees as applicable

• Assist with the development and facilitation of clinical training for staff in partnership with the leadership team

• Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary

• Perform ongoing review of high-risk cases and provide clinical solutions as appropriate

• Engage in the Utilization Review process for assigned cases every month

• Respond to clinical crises and other clinical issues brought forward by supervisees

• Help develop and improve clinical policies and procedures on an ongoing basis to support overall success of the program

• Maintain a reduced caseload of therapy clients; complete all required clinical documentation promptly, including comprehensive assessments, treatment plans, and progress notes

Qualifications:

• NYS Independently Licensed Mental Health Provider (PhD, LCSW, LCSW-R, etc.)

• Leadership experience in a mental health clinic setting

• Bilingual in English and Spanish is preferred, but not required

• Previous experience using computerized appointment scheduling systems and/or electronic Medical Record Systems

• Knowledgeable in NYS OMH Outpatient Clinic regulations

• Knowledgeable in HIPAA Regulations

Compensation

This is a fee-for-service role where you are compensated at a base rate per supervisory session.

Additional Information

Working Conditions
This position will be located at either the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600, the Bronx office at 2825 Third Avenue, Suite 402, Bronx, NY 10455, 1299 Portland Ave, Suite 1, Rochester, NY 14621, or remotely. This is a professional work environment where a computer, desk, chair, and office supplies will be essential.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.

Direct Reports
This position has direct reports.

Athena is an Equal Opportunity Employer.

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

*Must be licensed in NY or open to obtaining NY credentials!

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. We are dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities.

Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients and offer a competitive compensation plan and amazing benefits to our staff.

Are You a Good Fit For Us?
We are currently seeking professional and compassionate Clinical Supervisors to join our growing team. Flexible hours are provided with the need of one weekend day and some evenings. In-person and telehealth sessions are conducted by our clinicians.

Duties and Responsibilities:

• Provide weekly clinical supervision to therapists as assigned, and document supervision sessions in a timely manner

• Complete and maintain NYS licensure paperwork for supervisees as applicable

• Assist with the development and facilitation of clinical training for staff in partnership with the leadership team

• Work with the Clinical Director to cover administrative tasks as needed, including performance management of assigned therapists when necessary

• Perform ongoing review of high-risk cases and provide clinical solutions as appropriate

• Engage in the Utilization Review process for assigned cases every month

• Respond to clinical crises and other clinical issues brought forward by supervisees

• Help develop and improve clinical policies and procedures on an ongoing basis to support overall success of the program

• Maintain a reduced caseload of therapy clients; complete all required clinical documentation promptly, including comprehensive assessments, treatment plans, and progress notes

Qualifications:

• NYS Independently Licensed Mental Health Provider (PhD, LCSW, LCSW-R, etc.)

• Leadership experience in a mental health clinic setting

• Bilingual in English and Spanish is preferred, but not required

• Previous experience using computerized appointment scheduling systems and/or electronic Medical Record Systems

• Knowledgeable in NYS OMH Outpatient Clinic regulations

• Knowledgeable in HIPAA Regulations

Compensation

This is a fee-for-service role where you are compensated at a base rate per supervisory session.

Additional Information

Working Conditions
This position will be located at either the Manhattan office at 33 West 60th Street, New York, NY 10023, Suite 600, the Bronx office at 2825 Third Avenue, Suite 402, Bronx, NY 10455, 1299 Portland Ave, Suite 1, Rochester, NY 14621, or remotely. This is a professional work environment where a computer, desk, chair, and office supplies will be essential.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period of time and be able to write and answer emails in addition to carrying objects no greater than 25 pounds, when needed.

Direct Reports
This position has direct reports.

Athena is an Equal Opportunity Employer.

Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions.