Reliable people. Complete back-office support. Zero hiring friction.

⚡ This one's going to move fast. We're expecting a lot of interest, so we're running this as a focused hiring sprint. Applications and assessments close September 20, with interviews happening over the two weeks after that. 
📍 Where do we hire from? Almost everywhere. Check that your country appears on this page. For this role, you'll have at least 4 hours daily overlap with your UK-based manager.
Hi there, I'm Olive Turon, Head of People & Culture at TestGorilla. I'm excited to share more about the Senior People & Talent Operations Partner role and our team.
About TestGorilla
At TestGorilla, we're on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we're building the world's leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do.
Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We're all AI-fluent builders who care deeply about replacing bias with fairness.
After empowering thousands of companies to hire smarter and faster, we're now unlocking the next phase of our scale-up journey - where you'll play an instrumental role in creating a world where skills matter most!
About the role
As our Senior People & Talent Operations Partner, you'll own People Ops as a product: the systems, compliance, and self-serve workflows that let most of People & Culture run itself day to day, plus the tooling behind how we hire. You'll join a lean, two-person team, working directly with me, with proper and lasting ownership from day one. 
Payroll, compliance, and HR systems across every (35, currently!) country we operate in are foundational elements of this role. Just as critically, you'll build and own the AI/automation and self-serve layer that keeps our People function lean, bringing a product mindset to everything you touch.  Let’s face it: we’re a scale-up, so you’ll also need to be happy wearing other People hats when the moment requires.
We're looking for someone autonomous, opinionated and candid, who'll tell me when I've got it wrong. You'll be dealing with real people and real problems, so you'll need to stay empathic but boundaried, structured and organized even when the pace picks up.
I’m biased, but I think it’s a dream job: this is an HR role in an HRTech company changing the world of work for the better, we’ll have immense amounts of fun, there’s plenty of uncharted territory for you to make your own, and I’m committed to helping you to do the best work of your life.
A quick check: if you've never built objectively clever automations (not just used one someone else built), this probably isn't the role for you. Automation is just that central to the job.
Responsibilities
In this role, your responsibilities will include:

• Upholding TestGorilla's behaviors and fostering an inclusive, supportive culture.

• Designing, building and maintaining a smart, automated and AI-enabled people journey - from pre-boarding to off-boarding - that frees up capacity for bespoke, white-glove treatment where it matters

• Being the technical owner and orchestrator of our HR tech stack: evaluating and enhancing it, ensuring these tools are not siloed but unified and integrated.

• Owning the non-Finance side of payroll, invoicing, contract administration, and compliance end to end, across every country we operate in.

• Owning data privacy and recordkeeping, and the day-to-day relationship with our EOR vendor.

• Owning configuration and troubleshooting of our hiring tooling, so hiring managers can run their own searches independently.

• Owning the documentation that makes self-serve actually work in practice, ensuring that it’s structured in a way that is easily accessible to both humans and P&C AI agents. 

• Working with me to maintain a clean line between what's self-serve and what needs a person. We do not aspire to automate our entire People journey here. 

What you'll bring
We're looking for someone who:

• Is passionate about TestGorilla's mission to help one billion people find their dream jobs.

• Has excellent written and verbal communication skills in English.

• Has built and owned sophisticated automations (Zapier, n8n, Make.com, and the like) as a core part of an integrated HR tech stack, not just used AI tools day to day. Arguably the most important thing on this list.

• Has managed payroll, compliance, or HR operations across multiple countries, ideally through an Employer of Record or a mix of EOR and direct entities.

• Has deep, hands-on HRIS experience. HiBob experience is a big plus, and so is experience assessing or migrating HR systems.

• Brings a product mindset: builds for the people who use them (employees and managers), listens to their feedback, and iterates rather than building in isolation.

• Thrives in a high-autonomy, async-first, remote-only environment, and has worked in these kinds of teams and working cultures before.

• Marries operational rigor with genuine empathy and a real interest in people. You'll be dealing directly with team members, sometimes on sensitive matters.

• Is opinionated and candid, with excellent feedback and stakeholder management skills.

Most people in this role will have acquired these skills over five years of relevant experience. That being said, we care far more about what you've owned, your impact and how you've progressed, than the exact number of years.
We seek diversity and encourage applications from everyone, even if your experience doesn't exactly match the description. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement - let's buck that trend!
Bonus skills
While these skills aren't a requirement, we'd be very interested to hear from you if you have any of the following:

• Experience with an ATS or hiring platform such as Ashby, Greenhouse, or Lever.

• Experience with an EOR provider such as Remote, Deel, or Oyster.

• HRIS implementation or migration project experience.

• Experience supporting a team through organizational change.

What's in it for you?
Please note: In this role, you'll be hired as an Individual Contractor.

• Global Team: Join a fully remote, mission-driven team from around the world.

• Competitive compensation: €56,520 - €70,650 base pay + Share Appreciation Rights (SARs). This role doesn't carry a bonus component.

• Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life.
*Check out the countries we currently hire from here.

• Remote work budget: €1,000 available each year, or up to €2,000 from day 1 if you're buying a laptop!

• Growth & development: Invest in yourself and your career with a 3.5% L&D budget per year and clear growth opportunities.

• Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches.

• Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being.

Interested?
At TestGorilla, we believe your skills speak louder than your resume. That's why we champion a skills-first approach, using cutting-edge, AI-powered assessments to uncover your true skills and experience match.
When you apply, you'll get to experience our platform firsthand by taking an assessment – it's your invitation to shine and show us what you can do! While our platform is powered by AI, every hiring decision is made by humans. Check out our Applicant Privacy document to see how we protect your data.
Given the hiring sprint timeline above, we'd love to see your application land before September 20.
Concerned about test anxiety or need help with the assessment? We've got you covered. Please check out our candidate support page for any questions. Accommodations are readily available as part of the assessment setup, and requesting support will never impact your application.

Please mention the word **ENVIOUSNESS** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Job Title: HR Operations Specialist 
Type: Independent Contractor 
Location: Remote | South Africa

About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. We are dedicated to helping individuals, families, and businesses navigate complex legal challenges with skill, compassion, and integrity.
We are proud to be recognized as a 2025 Inc. Best Workplaces honoree, a distinction that reflects our intentional investment in our people and workplace culture. Our firm prioritizes professional development, clear career pathways, and a culture of accountability and respect—creating a workplace where high performers can build meaningful, long-term careers.

The Opportunity
We are seeking a tech-savvy, proactive HR professional with excellent communication skills to support our HR team across recruitment, onboarding, compliance, and training. You'll work alongside firm leadership to keep day-to-day HR operations running smoothly and help identify smarter, more efficient ways to manage HR processes using AI and automation.
If you enjoy variety in your work, thrive on process and organization, adapt quickly to new tools, and want to grow with a firm that invests in its people, this role is a great fit.

Key Responsibilities
HR Operations & Compliance

• Support the employee onboarding process, helping new hires get set up and proficient with the firm's technology stack within their first week.

• Assist with HR document, process, and compliance audits, and monitor completion of required documentation, certifications, training, and policy acknowledgements.

• Follow up with employees and managers on outstanding compliance items.

• Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support

• Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions when standard applicant pipelines fall short.

• Help manage candidate pipelines and keep hiring managers updated on status.

• Assist with background and reference checks and credential verification.

• Participate in candidate interviews alongside hiring managers.
Training & Development

• Help maintain and update the firm's training curriculum, onboarding materials, and learning resources.

• Assist in creating SOPs, workflow documentation, process maps, and training materials as needed.

• Support the development of assessments and knowledge checks to track training completion.
Process Improvement & Automation

• Identify opportunities to streamline HR workflows through automation and AI-powered tools.

• Help maintain workflows within monday.com and other operational platforms.

Qualifications

• Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or a related field (required).

• Tech-savvy, with the ability to quickly learn and adapt to new tools, systems, and platforms (required).

• Excellent written and spoken English with strong, proactive communication skills — comfortable flagging issues, asking questions, and following up without being prompted (required).

• Proactive and self-directed, able to anticipate needs and take initiative in a fast-paced, fully remote environment (required).

• Minimum of 2 years of experience in HR operations for a U.S.-based company, including onboarding, compliance, or employee lifecycle support (required).

• Experience using monday.com and HRIS platforms such as Rippling (required).

• Experience creating clear documentation, SOPs, or process materials.

• Comfortable using AI tools to support content creation, documentation, and process efficiency.

• Strong attention to detail and ability to manage multiple priorities.

• Preferred: recruitment or sourcing experience, including candidate outreach, vetting, and interviewing.

• Preferred: experience with Canva or similar tools for training or communication materials.

Why Join Our Team?

• Stable, remote opportunity to work with a well-established U.S.-based law firm that values continuous learning, innovation, and professional growth.

• Competitive compensation with performance-based bonuses.

• Fully remote role within a diverse global team.

• Paid time off, including U.S. federal holidays, sick leave, and annual leave.

• Pacific Time-aligned working hours with reasonable flexibility.

• Opportunity to grow with the firm's HR function as it scales.

• Structured onboarding and clear expectations from day one.

• Stable, long-term opportunity with a growing U.S. law firm.

• Supportive and collaborative work environment built on accountability and continuous improvement.

• Thoughtful company culture, including birthday recognitions and team appreciation initiatives.

Working Hours

• Full-time role, 8 hours per day (excluding a 1-hour break). 

• Schedule details may be discussed during the final stages of the hiring process. 

• Scheduling is flexible; however, team members are required to maintain a minimum of 5–6 hours of overlap with the firm's operating hours in Pacific Time (PT), subject to operational needs and team coordination.

Application Process
Candidates may be asked to complete the following during the recruitment process:

• Most recent Resume/CV (required).

• Communication and presentation assessment, including a practical assignment relevant to HR operations, recruitment, or training material creation.

• Proof of qualifications and professional references. To ensure fairness and accuracy, compensation verification may be conducted for shortlisted candidates.

Additional Information

• This is a fully remote, South Africa-based role.

• Engagement is as an independent contractor; tax compliance is the contractor's responsibility.

• A 3-month probationary period will apply to support onboarding and performance alignment.

• We are an equal opportunity employer and welcome applicants from all backgrounds.

Due to the high volume of applications we receive, contacting our offices by phone, email, or social media regarding this position is strictly prohibited. Any inquiries about application status through these channels will result in automatic disqualification from the hiring process. Our hiring team carefully reviews every submission and will contact qualified candidates directly.

Please mention the word **MERRINESS** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About PFM
Prop Firm Match Global FZCO is a leading platform for discovering, comparing, and selecting top proprietary trading firms. We provide traders with tools and features to easily compare challenge details, read verified reviews, see accurate payout data, and much more. We're a fast-moving, fully remote team with members from all around the world caring deeply about the quality of what we build. Our culture values ownership, clear communication, and practical impact over fluff.
About the department
Customer Experience is the front line of PFM. We're the team traders turn to when something isn't working, when they need clarity on a firm, a promotion, or their loyalty rewards, or when a payout question needs a real answer. We work across Intercom, Discord, and email to keep response times fast without losing quality and every ticket we close well is a small deposit in the trust traders place in PFM and in the firms we work with.
About the role
Deliver timely, accurate, and empathetic support that enables traders to confidently use Prop Firm Match while maintaining trust with both customers and partner firms. This role ensures every customer interaction contributes to a positive experience and protects the reputation of PFM.

Performance objectives
Objective 1 -  Deliver exceptional customer experience
Own this outcome end to end, translating it into clear priorities, coordinated execution, and measurable results.
Typical tasks:

• Respond to customer inquiries across Intercom tickets, Discord, and email.

• Review and resolve customer issues end to end.

• Tailor tone and approach to each customer's situation without sacrificing accuracy.
Success looks like
Customers receive accurate, professional, and empathetic support with high satisfaction.

Objective 2 -  Maintain operational excellence
Own this outcome end to end, translating it into clear priorities, coordinated execution, and measurable results.
Typical tasks:

• Prioritize incoming tickets and follow established workflows.

• Document cases and keep customer records up to date.

• Escalate issues to the right team when they fall outside scope.
Success looks like
SLAs are consistently met while maintaining quality and minimizing escalations.
Objective 3 -  Ensure information accuracy
Own this outcome end to end, translating it into clear priorities, coordinated execution, and measurable results.
Typical tasks:

• Verify offers, promo codes, and loyalty program submissions before responding.

• Stay current on firm rules, payout information, and policies.

• Keep FAQs and internal documentation accurate and current.
Success looks like
Customers receive consistent and up-to-date information regarding firms, promotions, loyalty rewards, and platform features.
Objective 4 -  Support continuous improvement
Own this outcome end to end, translating it into clear priorities, coordinated execution, and measurable results.
Typical tasks:

• Report bugs and flag recurring issues to Product and Development.

• Suggest workflow improvements based on patterns you notice.

• Contribute to knowledge base updates and AI training data.
Success looks like
Customer feedback drives product and process improvements.

What we look for
Must have

• Minimum 2 years of customer support or other client-facing experience, ideally in a remote, high-volume environment.

• Strong written communication: able to explain things clearly and empathetically to non-technical customers.

• Hands-on experience with Intercom or a similar helpdesk/ticketing platform.

• High attention to detail: comfortable verifying specifics (promo codes, payout terms, policy language) before responding.

• Strong time management, with the discipline to hit response-time and handling-time targets without cutting corners on quality.

• Comfortable investigating and troubleshooting an issue independently before escalating it.

• Professional, accountable, and collaborative: works well across teams without needing heavy oversight.

• Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have

• Familiarity with proprietary trading firms or the prop trading industry.

• Experience using AI-assisted support tools (e.g., Intercom Fin AI or similar) -  kept here as a nice-to-have rather than dropped entirely, since it's still worth listing as a plus.

• Experience managing or responding to public reviews (e.g., Trustpilot).

• Background in fintech, SaaS, or another fast-paced digital consumer platform.
Compensation

• up to $800 - $1,300 USD / month gross
Location & work setup

•  Remote, worldwide, with strong overlap with CET hours.

•  Employment type: Full-time.

Hiring stages
We keep our process simple, transparent, and respectful of your time. Here's what to expect:

• Application screening
We carefully review all applications to identify candidates whose background aligns with the role's requirements. You'll receive a timely and transparent update on your application status.

• Video intro + role fit questionnaire
A short async step -  no scheduling required. You'll record a brief video introduction and complete a written questionnaire, helping us understand your background and fit without either side committing to a live call upfront.

• Discovery HR Interview
A conversation with our HR team focused on company and culture match -  how PFM works, what remote ownership looks like day to day, and what success in this role looks like.

• Real-world task
A short, scoped exercise based on real PFM support scenarios, giving both sides a realistic view of the work before committing further.

• Professional interview
A conversation with the Head of Customer Experience focused on your support experience, problem-solving approach, and how you handle real user situations -  including firm-comparison neutrality and integrity judgment calls.

• Peer & values conversation
A conversation with a peer from across the team focused on values, culture, and how you work best. You'll have plenty of space to ask questions and get a real feel for life at PFM.
If there's a strong mutual match, we start with an informal conversation to align on expectations, then follow up with a formal written offer. Full transparency throughout, and time for you to make an informed decision.
To keep things fully transparent and mutually fair, we complete a reference check before the formal offer is extended. No surprises - just part of how we make careful, informed decisions on both sides.
Before applying take into account that:
▸  If you don’t meet every single qualification but believe you can excel in the role based on what it requires -  we encourage you to apply.
▸  We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.
▸  Even if it’s not listed as a formal requirement, we truly value candidates who have clear familiarity with the prop trading industry and us, our mission and what we do.

Not the right fit for this role?
If this role isn’t the right match but you have experience in trading operations, customer success, compliance, support, partnerships, or a related area - we still want to hear from you. Join our Talent Pool and we’ll reach out when a relevant role opens. Every submission is reviewed, and the pool is always the first place we look before opening a new search.

Please mention the word **AGILITY** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

About KIRA
Our mission is to make money smart, reliable and within reach for everyone.
 
In 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast Asia.
 
Today, we are expanding ways to help people in Asia and it includes spending, saving, investing, exchanging, travelling, and more. Our objective is to build tools that will help people get more from their money and at ease and self reliance, become an expert. We believe AI will help us achieve this in our generation.
We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.
We have teams working around the world, with over 20 nationalities and growing from our offices and remotely. Join us and build a better future.
If you're this person, we'd love to talk to you.

The Role
KIRA is building a AI Finance Superapp for Southeast Asia across payments, remittance, insurance, wealth, and trading.
 
These products move real money. Reliability, regulatory requirements, and third-party financial rails are fundamental to the product - not considerations around the edges.
 
The Technical Product Lead owns a product vertical end-to-end, from strategy and outcomes through technical design, delivery, and launch.
 
We are AI-native by default, but AI is a means, not the goal. The bar is knowing where AI genuinely improves an outcome, where deterministic systems must remain in control, and how to build products that are reliable, auditable, and trusted.
 
What You'll Own

• Owning a product vertical end-to-end, including strategy, metrics, roadmap, priorities and delivery.

• Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security and scalability.

• Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements and user experience.

• Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy and licensing.

• Applying AI where it improves outcomes, with clear evaluation, safeguards, human oversight and failure handling.

• Shipping products around external dependencies, including regulatory approvals, financial rails and third-party partners.

• Aligning Engineering, Design, Compliance, Operations, Treasury and Finance around clear product decisions and launch requirements.
 

What We're Looking For

• 5+ years of product management experience, including ownership of complex technical products from strategy through production.

• Strong technical foundation across system architecture, APIs, databases, workflows, failure modes and distributed systems.

• Experience working closely with engineers and ability to review, challenge and contribute to technical designs.

• Experience in payments, banking, remittance, insurance, trading or another regulated, high-consequence product domain.

• Strong product judgment and ability to make difficult trade-offs under technical, regulatory and operational constraints.

• Experience building with LLMs or AI products, including evaluation, reliability and understanding when AI should not be used.
 

Nice to have

• Engineering or highly technical product background.

• Experience building zero-to-one fintech or consumer products.

• Experience defining evaluation frameworks for ML or LLM-powered products.
 

Outcome

• Clear vertical strategy and legible roadmap

• Ships fast and clears the gates that actually block launch

• Money is correct and users are never misled about the state of their funds

• AI features are valuable, predictable and trusted

• Trade-offs made deliberately under uncertainty and hold up when challenged

• Engineering, design, compliance, and operations are aligned with minimal friction

Location
This is a remote role. We hire globally and work across multiple countries and time zones.
Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.

Language
English is our main working language across global teams. Strong English communication is required.

Interview Process
Our process is designed to move fast:

• Online assessment or practical task

• Technical interview

• CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Please mention the word **HARDY** and tag RNzIuMTY3Ljc4LjQ2 when applying to show you read the job post completely (#RNzIuMTY3Ljc4LjQ2). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Overview:
As an Internationally based telephonic interpreter for Chin in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

•          Provide effective telephonic remote interpreting

•          Answer inbound calls in a timely manner

•          Provide superior customer service

•          Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

•          Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

Qualifications/Experience:

•          Full fluency in both English and Chin

•          Technology proficient (web-based platforms, email, Microsoft Word)

•          An interpreting space that is quiet, secure, and free from outside noises

•          1+ years of professional interpreting experience preferred

•          Industry specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Originally posted on Himalayas

This telework opportunity provides the ability to customize your schedule and caseload within the week while maintaining client-mandated turnaround times. Our reviewers are compensated on a per-case basis as a 1099 independent contractor.
Preferred candidates will hold a NV License.
JOB SUMMARY
Utilizes clinical expertise, and reviews insurance appeals, prospective and retrospective claims. The Physician Reviewer will provide an interpretation of the medical necessity of services provided by other healthcare professionals in compliance with client specific policies, nationally recognized evidence-based guidelines, and standards of care.
MAJOR DUTIES AND RESPONSIBILITIES:

• Reviews all medical records and addresses each question posed by the client utilizing client-specific criteria or other nationally recognized evidence-based criteria

• Ensures that the rationale for the determination is clear, concise, and contains adequate supporting documentation to substantiate the decision

• Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer-reviewed literature that support sound and objective decision-making and rationales in reviews; refrains from using case studies, cohorts, and the like to make decisions due to their limited sample sizes

• Provides copies of any criteria utilized in a review with the report in a timely manner

• Returns cases on or before the due date and time

• Makes telephone calls as mandated by the state and/or client specifics

• Maintains proper credentialing and state licenses and any special certifications or requirements necessary to perform the job

• Attends all required orientation and training

• Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits

PLEASE BE AWARE: In the interest of the security of both parties, please be aware that Dane Street will never conduct an interview via text or request checks from candidates for purchasing equipment.
Originally posted on Himalayas

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
We are looking for a Principal DevOps Engineer to architect and evolve the platform that powers NBC’s broadcast production environments. As a senior technical leader on the NBC Production Application Engineering team, you will design a Kubernetes-native platform that automates the provisioning, lifecycle management, and delivery of cloud infrastructure at enterprise scale.
Our team leverages infrastructure-as-code, custom Kubernetes controllers, and GitOps workflows to orchestrate resources across complex multi-account and hybrid cloud environments. Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop Infrastructure (VDI), and robust configuration management via Puppet. Because we operate at the cutting edge of the cloud-native ecosystem, we are never shy about contributing upstream to the open-source projects we rely on to improve our solutions and push the industry forward.
In this role, you will drive the technical vision of the platform. You will write production Go services, architect cloud-native solutions, and establish the engineering standards our teams rely on. This role requires deep fluency across Kubernetes internals, cloud infrastructure, Go systems programming, and a passion for mentoring engineers.
PRIMARY RESPONSIBILITIES:

• Platform Architecture & Vision: Architect a Kubernetes-native platform that models broadcast infrastructure as custom resources. Lead the technical strategy leveraging Crossplane compositions and custom Go functions to automate provisioning across multi-account AWS environments and on-prem control rooms.

• Systems Engineering & Integrations: Design, build, and maintain production-grade Kubernetes operators, controllers, and internal platform APIs in Go. You will actively develop custom Crossplane providers to deeply integrate external enterprise platforms (such as NRCS, Venafi, and Infoblox) into our control plane, managing resource lifecycles and approval workflows.

• Infrastructure & Networking Delivery: Lead the design of cloud networking, DNS strategies, and cross-account connectivity across hybrid environments, automating VPC topology and dynamic network routing.

• Cross-Discipline Collaboration: Partner closely with broadcast systems engineers, system integrators, and external vendors to bridge the gap between broadcast hardware and automated infrastructure. You will lead efforts to "Puppet-ize" bare-metal compute configurations and integrate proprietary vendor solutions into our configuration-as-code ecosystem.

• Technical Leadership: Serve as a technical authority for the team. Write RFCs, drive architectural decisions, mentor engineers, and establish high-confidence CI/CD pipelines, testing strategies, and GitHub Actions automation.

• Access & Security Strategy: Own the platform's authorization model, designing hierarchical RBAC systems, resource identifier schemes, and identity integrations that enforce fine-grained access control.

• Operational Excellence: Drive GitOps-based continuous delivery (Flux, Kustomize, Helm) and manage configuration-as-code for compute fleets using Puppet. Ensure deep operational visibility by designing comprehensive observability and alerting stacks.

• VDI Integration: Oversee the integration of remote desktop/VDI connectivity solutions, focusing on session authentication, credential management, and gateway routing.
Qualifications

• Experience: 10+ years of experience designing, building, and operating production infrastructure and cloud-native platforms at enterprise scale.

• Software Engineering: Strong proficiency in Go (systems-level programming, API servers) and deep experience building Kubernetes controllers/operators using patterns like controller-runtime and kubebuilder.

• Kubernetes Internals: Expert-level knowledge of the Kubernetes ecosystem, including CRD/XRD generation, operators, informers, admission webhooks, and RBAC.

• Crossplane & Control Planes: Deep production experience with Crossplane, including composite resources, composition functions, and specifically developing custom Crossplane providers in Go to integrate external enterprise platforms.

• AWS & Networking: Extensive production experience with AWS multi-account architectures, cross-account networking patterns, and identity federation. Requires depth across EKS, EC2, VPC, IAM, STS, SSM, Secrets Manager, Route 53, and S3.

• GitOps Delivery: Production experience with GitOps tooling, specifically Flux (HelmRelease, Kustomization) or ArgoCD for continuous delivery on Kubernetes.

• Configuration Management: Hands-on experience with Puppet, including module development, PuppetDB, Hiera, and r10k.

• APIs & Security: Experience designing REST APIs with middleware patterns and modern authentication (OAuth/JWT). Keen eye for information security, including cross-account IAM trust chains, least-privilege policies, JWT token lifecycles, and secrets abstraction.

• Observability: Strong background in designing telemetry platforms using Grafana, Prometheus/Mimir, Loki, OpenTelemetry, and metrics collection agents (Alloy, Prometheus Node Exporter).

• Databases: Working knowledge of PostgreSQL, SQLite or similar relational databases, encompassing schema design, migrations, and query optimization.

• Communication: Excellent problem-solving skills with a proven ability to present architectural decisions to executives, engage with vendors, and write clear technical documentation.
PREFERRED QUALIFICATIONS:

• Familiarity with broadcast/media production workflows and the strict operational constraints of live production environments.

• Experience with the Crossplane function SDK for building custom composition functions in Go, and operating in Kubernetes disaster recovery situations (Velero cluster restoration, backups).

• Familiarity with VDI Solutions (NICE DCV, Leostream, PCoIP, etc), machine identity workflows, and PKI certificate management (Venafi or similar).

• Networking & Gateway: Experience with hybrid DNS architectures (Infoblox), software-defined networking (VPC peering, Transit Gateway, Direct Connect, CloudWan), and Envoy Gateway / Gateway API.

• Ecosystem Tooling: Familiarity with advanced testing frameworks (k6, KUTTL, etc), SOPS for encrypted GitOps configurations, and local development workflows (Air, kind/colima).

• Scripting: Ability to script routine tasks in Bash and PowerShell.

• Open Source: Active contributions to open-source projects, particularly within the CNCF / Kubernetes ecosystem.
Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. 

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $180,000 - $230,000 (bonus eligible) 

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
We are looking for a Principal DevOps Engineer to architect and evolve the platform that powers NBC’s broadcast production environments. As a senior technical leader on the NBC Production Application Engineering team, you will design a Kubernetes-native platform that automates the provisioning, lifecycle management, and delivery of cloud infrastructure at enterprise scale.
Our team leverages infrastructure-as-code, custom Kubernetes controllers, and GitOps workflows to orchestrate resources across complex multi-account and hybrid cloud environments. Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop Infrastructure (VDI), and robust configuration management via Puppet. Because we operate at the cutting edge of the cloud-native ecosystem, we are never shy about contributing upstream to the open-source projects we rely on to improve our solutions and push the industry forward.
In this role, you will drive the technical vision of the platform. You will write production Go services, architect cloud-native solutions, and establish the engineering standards our teams rely on. This role requires deep fluency across Kubernetes internals, cloud infrastructure, Go systems programming, and a passion for mentoring engineers.
PRIMARY RESPONSIBILITIES:

• Platform Architecture & Vision: Architect a Kubernetes-native platform that models broadcast infrastructure as custom resources. Lead the technical strategy leveraging Crossplane compositions and custom Go functions to automate provisioning across multi-account AWS environments and on-prem control rooms.

• Systems Engineering & Integrations: Design, build, and maintain production-grade Kubernetes operators, controllers, and internal platform APIs in Go. You will actively develop custom Crossplane providers to deeply integrate external enterprise platforms (such as NRCS, Venafi, and Infoblox) into our control plane, managing resource lifecycles and approval workflows.

• Infrastructure & Networking Delivery: Lead the design of cloud networking, DNS strategies, and cross-account connectivity across hybrid environments, automating VPC topology and dynamic network routing.

• Cross-Discipline Collaboration: Partner closely with broadcast systems engineers, system integrators, and external vendors to bridge the gap between broadcast hardware and automated infrastructure. You will lead efforts to "Puppet-ize" bare-metal compute configurations and integrate proprietary vendor solutions into our configuration-as-code ecosystem.

• Technical Leadership: Serve as a technical authority for the team. Write RFCs, drive architectural decisions, mentor engineers, and establish high-confidence CI/CD pipelines, testing strategies, and GitHub Actions automation.

• Access & Security Strategy: Own the platform's authorization model, designing hierarchical RBAC systems, resource identifier schemes, and identity integrations that enforce fine-grained access control.

• Operational Excellence: Drive GitOps-based continuous delivery (Flux, Kustomize, Helm) and manage configuration-as-code for compute fleets using Puppet. Ensure deep operational visibility by designing comprehensive observability and alerting stacks.

• VDI Integration: Oversee the integration of remote desktop/VDI connectivity solutions, focusing on session authentication, credential management, and gateway routing.
Qualifications

• Experience: 10+ years of experience designing, building, and operating production infrastructure and cloud-native platforms at enterprise scale.

• Software Engineering: Strong proficiency in Go (systems-level programming, API servers) and deep experience building Kubernetes controllers/operators using patterns like controller-runtime and kubebuilder.

• Kubernetes Internals: Expert-level knowledge of the Kubernetes ecosystem, including CRD/XRD generation, operators, informers, admission webhooks, and RBAC.

• Crossplane & Control Planes: Deep production experience with Crossplane, including composite resources, composition functions, and specifically developing custom Crossplane providers in Go to integrate external enterprise platforms.

• AWS & Networking: Extensive production experience with AWS multi-account architectures, cross-account networking patterns, and identity federation. Requires depth across EKS, EC2, VPC, IAM, STS, SSM, Secrets Manager, Route 53, and S3.

• GitOps Delivery: Production experience with GitOps tooling, specifically Flux (HelmRelease, Kustomization) or ArgoCD for continuous delivery on Kubernetes.

• Configuration Management: Hands-on experience with Puppet, including module development, PuppetDB, Hiera, and r10k.

• APIs & Security: Experience designing REST APIs with middleware patterns and modern authentication (OAuth/JWT). Keen eye for information security, including cross-account IAM trust chains, least-privilege policies, JWT token lifecycles, and secrets abstraction.

• Observability: Strong background in designing telemetry platforms using Grafana, Prometheus/Mimir, Loki, OpenTelemetry, and metrics collection agents (Alloy, Prometheus Node Exporter).

• Databases: Working knowledge of PostgreSQL, SQLite or similar relational databases, encompassing schema design, migrations, and query optimization.

• Communication: Excellent problem-solving skills with a proven ability to present architectural decisions to executives, engage with vendors, and write clear technical documentation.
PREFERRED QUALIFICATIONS:

• Familiarity with broadcast/media production workflows and the strict operational constraints of live production environments.

• Experience with the Crossplane function SDK for building custom composition functions in Go, and operating in Kubernetes disaster recovery situations (Velero cluster restoration, backups).

• Familiarity with VDI Solutions (NICE DCV, Leostream, PCoIP, etc), machine identity workflows, and PKI certificate management (Venafi or similar).

• Networking & Gateway: Experience with hybrid DNS architectures (Infoblox), software-defined networking (VPC peering, Transit Gateway, Direct Connect, CloudWan), and Envoy Gateway / Gateway API.

• Ecosystem Tooling: Familiarity with advanced testing frameworks (k6, KUTTL, etc), SOPS for encrypted GitOps configurations, and local development workflows (Air, kind/colima).

• Scripting: Ability to script routine tasks in Bash and PowerShell.

• Open Source: Active contributions to open-source projects, particularly within the CNCF / Kubernetes ecosystem.
Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. 

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $180,000 - $230,000 (bonus eligible) 

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

The remote, work from home part-time staff pharmacist provides telepharmacy services to multiple hospital clients across various states. This role enhances clinical team performance, supports quality patient care, and ensures safe and compliant medication practices. This part-time position includes evenings, overnight and on-call shifts. You are expected to work at least 1-2 shifts every 2 weeks. Multiple shifts available and will be discussed in interview, but consist of evenings, overnight, and weekends.

Responsibilities:
Telepharmacy

• Perform remote order entry, order verification, drug verification, and patient/staff counseling.

• Support multiple clients and operate within various pharmacy information systems (PIS).

Clinical Excellence

• Provide proactive clinical pharmacy services and adhere to all client -specific and Cigna policies.

• Deliver drug information and therapeutic recommendations, including dosing adjustments, interactions, compatibilities, and infusion guidance.

• Maintain working knowledge of IV fluids, TPN, narcotic/cardiac drips, IV antibiotics, chemotherapy, and more.

• Understand considerations for special populations (pediatric, geriatric, pregnant/nursing, renal/hepatic impairment, HIV).

• Counsel patients, nurses, and medical staff on safe medication use.

• Investigate and resolve medication variances within 48 hours.
Operational Excellence

• Learn and work in multiple hospital pharmacy systems.

• Obtain and maintain multiple state pharmacist licenses.

• Document orders, interventions, and recommendations in system by end of shift.

• Ensure compliance with all applicable pharmacy laws, regulations, and Internal policies.

Technical Excellence

• Perform basic troubleshooting during system or connectivity issues.

• Work effectively with VPNs, PIS platforms, automation systems, and common software (Microsoft Office, Snagit, etc.).

Training & Development

• Participate in ongoing training, including clinical updates, PIS enhancements, and policy changes.

• Maintain all required access credentials, licenses, and reciprocity.

Productivity

• Achieve and maintain company productivity metrics.

Qualifications

• B.S. in Pharmacy required, PharmD preferred.

• Active and in good standing pharmacist license (PA and/or OH)

• Additional state licenses preferred (MA, RI, DE, ME, NH, CT)

• At least 2+ years of inpatient hospital experience preferred

• Strong written and verbal communication skills

• Demonstrated customer service skills

• Knowledge of formulary management and P&T procedures

• Familiarity with client/server applications

• Proficiency in MS Office, Google Drive, internet, and email

• Overnight inpatient hospital experience is strongly preferred

• Hospital residency is preferred but not required

• Board certification is preferred but not required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 54 - 91 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The remote, work from home part-time staff pharmacist provides telepharmacy services to multiple hospital clients across various states. This role enhances clinical team performance, supports quality patient care, and ensures safe and compliant medication practices. This part-time position includes evenings, overnight and on-call shifts. You are expected to work at least 1-2 shifts every 2 weeks. Multiple shifts available and will be discussed in interview, but consist of evenings, overnight, and weekends.

Responsibilities:
Telepharmacy

• Perform remote order entry, order verification, drug verification, and patient/staff counseling.

• Support multiple clients and operate within various pharmacy information systems (PIS).

Clinical Excellence

• Provide proactive clinical pharmacy services and adhere to all client -specific and Cigna policies.

• Deliver drug information and therapeutic recommendations, including dosing adjustments, interactions, compatibilities, and infusion guidance.

• Maintain working knowledge of IV fluids, TPN, narcotic/cardiac drips, IV antibiotics, chemotherapy, and more.

• Understand considerations for special populations (pediatric, geriatric, pregnant/nursing, renal/hepatic impairment, HIV).

• Counsel patients, nurses, and medical staff on safe medication use.

• Investigate and resolve medication variances within 48 hours.
Operational Excellence

• Learn and work in multiple hospital pharmacy systems.

• Obtain and maintain multiple state pharmacist licenses.

• Document orders, interventions, and recommendations in system by end of shift.

• Ensure compliance with all applicable pharmacy laws, regulations, and Internal policies.

Technical Excellence

• Perform basic troubleshooting during system or connectivity issues.

• Work effectively with VPNs, PIS platforms, automation systems, and common software (Microsoft Office, Snagit, etc.).

Training & Development

• Participate in ongoing training, including clinical updates, PIS enhancements, and policy changes.

• Maintain all required access credentials, licenses, and reciprocity.

Productivity

• Achieve and maintain company productivity metrics.

Qualifications

• B.S. in Pharmacy required, PharmD preferred.

• Active and in good standing pharmacist license (PA and/or OH)

• Additional state licenses preferred (MA, RI, DE, ME, NH, CT)

• At least 2+ years of inpatient hospital experience preferred

• Strong written and verbal communication skills

• Demonstrated customer service skills

• Knowledge of formulary management and P&T procedures

• Familiarity with client/server applications

• Proficiency in MS Office, Google Drive, internet, and email

• Overnight inpatient hospital experience is strongly preferred

• Hospital residency is preferred but not required

• Board certification is preferred but not required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 54 - 91 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.